Link copied to clipboard # SurveyMonkey vs Zoho Survey Comparison - What are their main differences? Share [ Export ](/compare/surveymonkey/zoho-survey/export.csv) SurveyMonkeyZoho Survey[+ Add Product](#) Pricing **SurveyMonkey** Free Trial **$30.00** Per User Per Month · Team Advantage **$92.00** Per User Per Month · Team Premier **Custom Quote Available** · Enterprise **Zoho Survey** Free Trial **0** · FREE **$20** per month · PLUS **$25** per month · PRO **$60** per month · ENTERPRISE Show more **Pricing Insights** from reviews Perceived Cost **SurveyMonkey** $$$$$ **Zoho Survey** $$$$$ Average Discount **SurveyMonkey** 7% **Zoho Survey** 12%5% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **SurveyMonkey** 6 months Based on 100 responses **Zoho Survey** 6 months Based on 100 responses Return on Investment **SurveyMonkey** 6 months Based on 100 responses **Zoho Survey** 6 months Based on 100 responses ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") ![Zoho Survey](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_01c2188b38a7cf07b0e75d396145d688/zoho-survey.jpg "Zoho Survey") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **SurveyMonkey** Ease of Use (376) Ease of Creation (171) Expensive (116) Limitations (91) **Zoho Survey** Ease of Use (74) Ease of Creation (32) Limited Customization (27) Survey Issues (16) Integrations **SurveyMonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1b942147d923804649a7e758050d7600/administrate.png "Product Avatar Image") Administrate ](https://www.g2.com/products/administrate/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_083e9816c543715e87591bf0e68c2734/airbyte.png "Product Avatar Image") Airbyte ](https://www.g2.com/products/airbyte/reviews)[ View all ](https://www.g2.com/products/surveymonkey/integrations) **Zoho Survey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-portal.jpg "Product Avatar Image") Azure Portal ](https://www.g2.com/products/azure-portal/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e6b2b13afd514ead5fa39d91ef608cc/bigin-by-zoho-crm.png "Product Avatar Image") Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_409836dafe63ffebc2bd927a540fe1b2/consequential.png "Product Avatar Image") consequential ](https://www.g2.com/products/consequential/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ View all ](https://www.g2.com/products/zoho-survey/integrations) Screenshots **SurveyMonkey** ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png) **Zoho Survey** ![Zoho Survey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/79230/survey-footer-0.png) **Ratings** from reviews Meets Requirements **SurveyMonkey** **9.0** /10 Based on 21,085 responses **Zoho Survey** **8.9** /10 Based on 814 responses Ease of Use **SurveyMonkey** **9.2** /10 Based on 21,230 responses **Zoho Survey** **8.9** /10 Based on 823 responses Ease of Setup **SurveyMonkey** **9.0** /10 Based on 8,577 responses **Zoho Survey** **8.8** /10 Based on 429 responses Ease of Admin **SurveyMonkey** **8.9** /10 Based on 7,914 responses **Zoho Survey** **8.7** /10 Based on 318 responses Quality of Support **SurveyMonkey** **8.5** /10 Based on 14,918 responses **Zoho Survey** **8.5** /10 Based on 729 responses Has the product been a good partner in doing business? **SurveyMonkey** **8.8** /10 Based on 6,942 responses **Zoho Survey** **8.7** /10 Based on 300 responses Product Direction (% positive) **SurveyMonkey** **7.7** /10 Based on 20,544 responses **Zoho Survey** **8.9** /10 Based on 784 responses **Features** ratings from reviews Survey **8.6** /10 Based on 1,933 responses **8.6** /10 Based on 272 responses Feedback Analytics **8.0** /10 Based on 431 responses Not enough data Online Form Builder **8.7** /10 Based on 373 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Consumer Insights Platforms **8.7** /10 Based on 66 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 28.9% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 28.9% Small-Business(50 or fewer emp.) 50.6% Mid-Market(51-1000 emp.) 32.6% Enterprise(\> 1000 emp.) 16.8% Small-Business(50 or fewer emp.) 50.6% Mid-Market(51-1000 emp.) 32.6% Enterprise(\> 1000 emp.) 16.8% **Reviewers' Industry** [![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey Education Management 8.4% Hospital & Health Care 5.9% Higher Education 5.8% Marketing and Advertising 5.0% Non-Profit Organization Management 4.9% Other 69.9% [![Zoho Survey](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_01c2188b38a7cf07b0e75d396145d688/zoho-survey.jpg "Zoho Survey")](https://www.g2.com/products/zoho-survey/reviews) Zoho Survey Information Technology and Services 10.2% Education Management 6.2% Marketing and Advertising 5.4% Computer Software 5.2% Financial Services 3.0% Other 70.1% Alternatives **SurveyMonkey Alternatives** ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) **Zoho Survey Alternatives** ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey") [ Alchemer Survey ](/products/alchemer-survey/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) ## SurveyMonkey vs Zoho Survey FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between SurveyMonkey vs Zoho Survey? SurveyMonkey and Zoho Survey are both highly rated survey platforms, but SurveyMonkey stands out for its ease of use and broader reviewer-cited strengths, while Zoho Survey is praised for its cost-effectiveness and strong integration with the Zoho ecosystem. | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | | --- | --- | | 4.4/5 (23,900 reviews) | 4.4/5 (1,041 reviews) | | Small-Business | Small-Business | | 9.0 | 8.8 | | 8.5 | 8.5 | | Ease of Use (375 all-time mentions) | Cost-effective pricing and Zoho ecosystem integration (recent reviews) | ### How do the pricing models of SurveyMonkey and Zoho Survey compare? SurveyMonkey and Zoho Survey are rated at parity for value, with both products receiving similar satisfaction scores on price and cost-related dimensions. - **SurveyMonkey:** In recent reviews, many buyers cite the platform as cost-effective at scale but note that advanced features and customization are often locked behind higher-tier plans, and pricing can feel steep for small teams. - **Zoho Survey:** Reviewers consistently highlight Zoho Survey's budget-friendly plans and strong value for money, especially for small businesses and those already using Zoho tools. - **Switching reasons:** Recent reviewers mention switching to Zoho Survey for its lower cost and better integration with the Zoho ecosystem. ### What are the best alternatives to SurveyMonkey and Zoho Survey? The top three alternatives to SurveyMonkey and Zoho Survey are SurveySparrow, Jotform, and Qualtrics Market Research. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,900 reviews) | Small-Business | Pricing can feel steep for small teams (recent reviews) | Ease of Use (375 all-time mentions) | | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5 (1,041 reviews) | Small-Business | Budget-friendly plans (recent reviews) | Cost-effective pricing and Zoho ecosystem integration (recent reviews) | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | — | User-friendly interface and conversational surveys (recent reviews) | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,416 reviews) | Small-Business | — | Highly customizable forms and ease of use (recent reviews) | | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018 reviews) | Enterprise | — | Advanced analytics and robust survey logic (recent reviews) | ### Which Survey features should I prioritize when comparing SurveyMonkey and Zoho Survey? Buyers comparing SurveyMonkey and Zoho Survey should prioritize ease of use, customization, integrations, analytics and reporting, and pricing. - **Ease of Use:** SurveyMonkey scores 9.2, Zoho Survey 8.9; 375 all-time mentions for SurveyMonkey. - **Customization:** SurveyMonkey has 61 all-time mentions for customization and 62 for limited customization; Zoho Survey reviewers note limited design and advanced customization options in recent reviews. - **Integrations:** SurveyMonkey has 53 all-time mentions for integrations; Zoho Survey is frequently cited for Zoho CRM (71 all-time mentions) and Zoho Analytics (8 all-time mentions). - **Analytics and Reporting:** SurveyMonkey is praised for insights generation (59 all-time mentions), while Zoho Survey reviewers mention clear but sometimes basic reporting and analytics. - **Pricing:** SurveyMonkey is often described as expensive (116 all-time mentions), while Zoho Survey is consistently cited for cost-effectiveness in recent reviews. ### What are the pros and cons of SurveyMonkey vs Zoho Survey? SurveyMonkey's headline strength is ease of use, while Zoho Survey's is cost-effectiveness and integration with the Zoho ecosystem. - **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Ease of Creation (171), Intuitive (120), Templates (88), Features (86), Customer Support (73), Customization (61), Insights Generation (59), Easy Integrations (56), Feedback Management (53). - **SurveyMonkey trade-offs:** Expensive (116 all-time mentions), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33), Expensive Features (32). - **Zoho Survey strengths:** Cost-effective pricing and strong Zoho ecosystem integration are consistently cited in recent reviews, along with ease of use and quick setup. - **Zoho Survey trade-offs:** Reviewers note limited advanced customization, basic analytics and reporting, and some design limitations in recent reviews. ### Is SurveyMonkey or Zoho Survey better for small businesses? Zoho Survey is the better fit for small businesses, with reviewers consistently highlighting its affordability and integration with the Zoho ecosystem. - **SurveyMonkey:** Largest segment is Small-Business; reviewers note ease of use but mention pricing as a concern for small teams. - **Zoho Survey:** Largest segment is Small-Business; reviewers praise its budget-friendly plans and value for money for small organizations. ### Which Survey platform has better integrations? Zoho Survey is favored for integrations, especially for organizations using Zoho CRM and Zoho Analytics. - **SurveyMonkey:** Integrations are mentioned in 53 all-time reviews, with recent reviewers citing integration with Google Sheets and CRM tools. - **Zoho Survey:** Zoho CRM integration is cited in 71 all-time reviews, and Zoho Analytics in 8; recent reviews highlight the value of these integrations for workflow automation and data syncing. ### How do SurveyMonkey and Zoho Survey compare on customer support? SurveyMonkey and Zoho Survey are rated at parity for Quality of Support, both scoring 8.5, with reviewers describing similar support experiences. - **SurveyMonkey:** Reviewers describe support as generally responsive and helpful, though some mention slow response times and technical limitations for complex integrations. - **Zoho Survey:** Reviewers note helpful support, especially for paid users, and appreciate the onboarding experience, but some mention slow response times and limited self-help resources. ### Which is easier to implement, SurveyMonkey or Zoho Survey? SurveyMonkey and Zoho Survey are rated at parity for Ease of Setup, with SurveyMonkey scoring 9.0 and Zoho Survey 8.8, and reviewers describing both as easy to implement. - **SurveyMonkey:** Reviewers consistently describe the setup process as quick and straightforward, often completed in minutes, with a user-friendly onboarding flow. - **Zoho Survey:** Reviewers highlight the drag-and-drop builder and easy onboarding, with many noting that setup requires minimal technical expertise and is fast for new users. ### Which product has better Surveys? SurveyMonkey and Zoho Survey are both highly rated for Surveys, with SurveyMonkey leading in reviewer-cited strengths and mention counts. - **SurveyMonkey:** Surveys are the most frequently mentioned feature, with 375 all-time mentions for ease of use, 171 for ease of creation, and 88 for templates; reviewers praise its intuitive interface and robust analytics. - **Zoho Survey:** Surveys are consistently cited in recent reviews for ease of creation, cost-effectiveness, and integration with Zoho CRM, though reviewers note limited advanced customization and analytics.