Compare SurveyMonkey and Zoho Survey 
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
Contact Us
0
SurveyMonkey
Star Rating
(23,420)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansZoho Survey
Star Rating
(990)4.4 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a higher G2 Score compared to Zoho Survey. Users appreciate its extensive customization options, with one reviewer noting, "It is so much customizable. Everything is available on a single platform." This flexibility makes it a preferred choice for those needing tailored survey solutions.
- Users say that SurveyMonkey's ease of use is a standout feature, with many highlighting the intuitive setup process. One user mentioned, "I like the ease of use most about it, and I find that setting it up was easy too." In contrast, while Zoho Survey is also praised for its simplicity, it doesn't quite match the seamless experience reported by SurveyMonkey users.
- Reviewers mention that SurveyMonkey's robust integration capabilities enhance its functionality, with users noting its compatibility with other software like Covr. This integration allows for a more streamlined workflow, which is a significant advantage for teams looking to gather and analyze data efficiently.
- According to verified reviews, Zoho Survey shines in its affordability, offering a free entry-level price point that appeals to small businesses. Users appreciate the value it provides, stating, "Easy to use and very reliable for professional surveys." However, this affordability comes with a trade-off in overall market presence and user satisfaction compared to SurveyMonkey.
- G2 reviewers highlight that both platforms offer a variety of question types and reporting features, but SurveyMonkey's advanced analytics capabilities are often seen as superior. Users have noted the AI features that improve efficiency, allowing for deeper and faster analysis, which can be a game-changer for data-driven decision-making.
- Users report that while Zoho Survey has a user-friendly interface, it sometimes lacks the depth of features that SurveyMonkey provides. For instance, one user mentioned, "What I like most is how simple and quick it is to create surveys," but they also noted that they wished for more advanced customization options that SurveyMonkey readily offers.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
SurveyMonkey
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
9.0
20,570
8.9
785
Ease of Use
9.2
20,688
8.9
791
Ease of Setup
9.0
8,023
8.7
395
Ease of Admin
8.9
7,613
8.7
318
Quality of Support
8.6
14,596
8.5
699
Has the product been a good partner in doing business?
8.8
6,662
8.7
300
Product Direction (% positive)
7.7
20,132
8.8
756
Features by Category
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Not enough data
Feedback Analysis
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
147
Not enough data
9.0
161
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
Survey Management
9.0
1442
9.2
212
8.9
1427
9.1
209
8.6
1354
8.6
195
8.8
1398
8.9
193
Survey Customization
8.5
1160
8.6
187
8.2
1198
8.6
191
8.1
1076
8.5
181
8.1
907
8.5
175
Survey Insights
8.6
1367
8.7
206
8.0
937
8.4
178
8.5
1259
8.8
190
8.4
1136
8.7
179
Agentic AI - Survey
7.6
148
7.9
39
7.7
148
7.7
39
8.0
151
8.1
38
Customization
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Zoho Survey are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
9.9%
Education Management
6.3%
Marketing and Advertising
5.3%
Computer Software
4.9%
Financial Services
3.1%
Other
70.4%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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