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Compare SurveyMonkey and Zoho Survey 
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
Contact Us
0
SurveyMonkey
Star Rating
(23,368)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansZoho Survey
Star Rating
(975)4.4 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many users highlighting its intuitive interface and ease of use. One user mentioned, "It is easy to use, even I don't have IT experience," which reflects the platform's accessibility for all skill levels.
- Users say that Zoho Survey shines in its multilingual support, allowing users to create surveys in multiple languages seamlessly. A reviewer noted, "The multilingual support is a big plus for me—it handles translations surprisingly well," making it a great choice for diverse audiences.
- Reviewers mention that SurveyMonkey's integration capabilities are a significant advantage, particularly with tools like MS Teams. One user praised how it "integrates well within our environment and can send out emails," which enhances collaboration and feedback collection.
- According to verified reviews, Zoho Survey offers strong reporting features that users appreciate. A reviewer highlighted its "reporting features" as a standout, indicating that users find it effective for analyzing survey data.
- Users report that SurveyMonkey's quick implementation process is a major benefit, with many noting how fast they can get surveys up and running. One user stated, "It helped in getting the survey done so fast," showcasing its efficiency in deployment.
- G2 reviewers indicate that while both platforms have similar star ratings, SurveyMonkey's overall satisfaction is higher, reflected in its G2 Score of 87.41 compared to Zoho Survey's 69.53. This suggests that users feel more positively about their experience with SurveyMonkey.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
SurveyMonkey
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
9.0
20,539
8.9
776
Ease of Use
9.2
20,652
8.9
782
Ease of Setup
9.0
7,988
8.7
385
Ease of Admin
8.9
7,609
8.7
317
Quality of Support
8.6
14,572
8.5
691
Has the product been a good partner in doing business?
8.8
6,659
8.7
299
Product Direction (% positive)
7.7
20,102
8.8
749
Features by Category
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.0
149
Not enough data
Feedback Analysis
8.1
143
Not enough data
7.9
144
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
145
Not enough data
9.0
157
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
Survey Management
9.0
1423
9.2
208
8.9
1417
9.1
206
8.6
1347
8.6
194
8.8
1387
8.9
193
Survey Customization
8.5
1159
8.6
187
8.2
1193
8.6
190
8.1
1075
8.5
182
8.1
905
8.5
175
Survey Insights
8.6
1355
8.7
202
8.0
934
8.4
178
8.5
1256
8.8
190
8.4
1135
8.7
180
Agentic AI - Survey
7.6
148
7.9
38
7.7
147
7.7
38
8.0
151
8.1
37
Customization
8.6
209
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
226
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Zoho Survey are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
9.9%
Education Management
6.4%
Marketing and Advertising
5.3%
Computer Software
4.8%
Financial Services
3.1%
Other
70.5%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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