---
title: Zoho Lens Reviews
meta_title: 'Zoho Lens Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22 reviews by the users' company size, role or industry to
  find out how Zoho Lens works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 22
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Augmented Reality
  url: https://www.g2.com/categories/augmented-reality
---


# Zoho Lens Reviews
**Vendor:** Zoho  
**Category:** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 22
## About Zoho Lens
Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time. In addition to increasing the ease of communication, Zoho Lens offers features like session analytics, session recording, rebranding, mobile SDK, and file management that help organizations with user management, improving accountability, better audits, and customization.





## Zoho Lens Discussions
  - [What is Zoho Lens used for?](https://www.g2.com/discussions/what-is-zoho-lens-used-for)

- [View Zoho Lens pricing details and edition comparison](https://www.g2.com/products/zoho-lens/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-07+14%3A22%3A38+-0500&secure%5Bsession_id%5D=77e9d295-47c5-43a9-99a2-0a5334978b52&secure%5Btoken%5D=76d211b376e01c215eb5f5ca604bddc1797540c385754698d3bca726a04f0845&format=llm_user)

## Zoho Lens Features
**Remote Support**
- Video chat
- Live text chat
- Ticket submitting

**Remote Support - Remote Video Support**
- Video Control
- Live Feed
- Video Interaction

**Hardware Integration**
- Mobile phones
- AR glasses
- Tablets

**Content - Remote Video Support**
- Content Management
- Instruction

**Content**
- Guided content
- Content management
- AR annotations

**Platform - Remote Video Support**
- Omni-channel
- Self-Service
- Usability

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