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Zoho

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31,893 reviews
  • 149 profiles
  • 265 categories
Average star rating
4.4
#1 in 28 categories
Grid® leader
Serving customers since
1996
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Zoho Desk

7,768 reviews

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

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Zoho CRM

2,940 reviews

Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.

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Zoho Social

2,935 reviews

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

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Zoho Recruit

1,847 reviews

Zoho Recruit takes in-house recruiting to a whole new level. Make your work uncomplicated by sourcing, tracking and hiring your talent - all from one place.

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Zoho Expense

1,540 reviews

Expense reporting doesn't have to be painful. Zoho Expense is a perk for employees, managers, and finance teams!

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Zoho Meeting

1,246 reviews

Reach your global customers within minutes and present your product demos or sales presentation. Close deals faster without travelling.

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ManageEngine Endpoint Central

1,124 reviews

Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.

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Zoho Survey

1,041 reviews

Zoho Survey helps you create surveys in minutes. It helps you gain valuable responses through a various media and reports them in the format most comfortable to you.

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Zoho Campaigns

1,041 reviews

Email marketing with CRM and social media integration

Profile Name

Star Rating

21378
8675
1366
234
248

Zoho Reviews

Review Filters
Profile Name
Star Rating
21378
8675
1366
234
248
Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
07/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Powerful Automations and Centralized Customer Query Management

Automations, Centralisation, and the way it manages Customer Queries
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
07/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Reliable, Intuitive Ticketing with Powerful Automation and Multichannel Support

We’ve been using Zoho Desk to manage customer support, and it’s proven to be a reliable platform. The ticket management system is intuitive, the automation rules save a lot of manual effort, and the multi-channel support (email, chat, and phone) keeps everything organized in one place. The knowledge base and reporting features have also helped us refine and improve our overall support process. The interface is easy to navigate, and integration with other Zoho products makes day-to-day workflows smoother. Overall, it’s a solid help desk solution for businesses that want to streamline customer support while keeping things organized. We’re looking forward to continued improvements, especially around customization and performance.
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
07/14/2026
Validated Reviewer
Review source: Organic

Intuitive and Fast, Still Figuring Out Integrations and Account Relationships

I'm still playing around with it but seems intuitive compared to many CRMs. So far it has been fast and responsive.

About

Contact

Phone:
+1 (888) 900-9646
HQ Location:
Austin, TX

Social

@Zoho

What is Zoho?

Zoho Corporation is a privately held, profitable software development company. With over 150 million users worldwide, Zoho's 45+ products support sales and marketing, collaboration, finance, and recruitment needs. Zoho does not sell customer data or use it for advertising. Zoho's infrastructure is certified for ISO 27001, GDPR, SOC 2, and HIPAA. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.

Details

Year Founded
1996
Website
www.zoho.com