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All Zoho Desk Discussions
# Can Service Desk integrate with WeChat social media tool in China?
?
##### Post Metadata
- Posted at: about 6 years ago
- Net upvotes: 1
# Is it possible for a customert to advise that they are happy for a ticket to be closed
Is it possible for a customer to advise that they are happy for a ticket to be closed. The Agent would close the ticket once the customer has agreed to it being closed.
##### Post Metadata
- Posted at: about 6 years ago
- Author title: Contracts Manager
- Net upvotes: 1
# Better setup in MS Teams
Is there a way to be able to see all the tickets in Teams. As teh admin, I need to manager other users and not necessarily myself.
##### Post Metadata
- Posted at: about 6 years ago
- Author title: Director of Communicartions
- Net upvotes: 1
# Is there documentation (or will there be) for V2 of the API?
?
##### Post Metadata
- Posted at: about 6 years ago
- Author title: Full stack engineer
- Net upvotes: 1
# How do i integrate barcode scanning in Zohodesk.
We have a barcode sticker which is place on the product we get for servicing, refund or replacement which need to directly liked to the ticket & customer details and an auto emailer needs to be pushed once we scan the code.
##### Post Metadata
- Posted at: over 6 years ago
- Author title: HR & Sales Admin Head
- Net upvotes: 1
# What is the cycle of data storage and can we backup off line
need to know how long that zoho keep the data, we more then 3 year.
##### Post Metadata
- Posted at: over 6 years ago
- Author title: SSE at Silverlake Group of Companies
- Net upvotes: 1
# Where can I get a getting started guide for Zoho Desk?
I really need a getting started guide for Zoho desk and help me with the setup. Where can I get that!?
##### Post Metadata
- Posted at: over 6 years ago
- Author title: Technical Coordinator || Lab Assistant at The New Horizons Institute of Technology
- Net upvotes: 1
# What's the best way to setup Zoho Desk?
I am currently using PHP backend and want to integrate a quick support form. Is there an option to integrate a ready-made forms or I have to setup everything myself?
##### Post Metadata
- Posted at: over 6 years ago
- Author title: Mr
- Net upvotes: 1
# Why is this only offered as a service?
?
##### Post Metadata
- Posted at: over 6 years ago
- Author title: IM&T Manager at InterHealthCanada
- Net upvotes: 1
# Will you be able to add fields dependencies where a multi text is dependent on a drop down option?
I would really benefit from a configuration that allow you to make a multi text field dependent on an option from a drop down field.
##### Post Metadata
- Posted at: over 6 years ago
- Author title: IT 1st Line of Support
- Net upvotes: 1
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