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Zoho

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32,450 reviews
  • 155 profiles
  • 268 categories
Average star rating
4.4
#1 in 28 categories
Grid® leader
Serving customers since
1996
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Zoho Desk

7,972 reviews

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

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Zoho Social

2,969 reviews

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

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Zoho CRM

2,951 reviews

Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.

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Zoho Recruit

1,864 reviews

Zoho Recruit takes in-house recruiting to a whole new level. Make your work uncomplicated by sourcing, tracking and hiring your talent - all from one place.

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Zoho Expense

1,579 reviews

Expense reporting doesn't have to be painful. Zoho Expense is a perk for employees, managers, and finance teams!

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Zoho Meeting

1,261 reviews

Reach your global customers within minutes and present your product demos or sales presentation. Close deals faster without travelling.

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ManageEngine Endpoint Central

1,142 reviews

Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.

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Zoho Campaigns

1,043 reviews

Email marketing with CRM and social media integration

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Zoho Survey

1,038 reviews

Zoho Survey helps you create surveys in minutes. It helps you gain valuable responses through a various media and reports them in the format most comfortable to you.

Profile Name

Star Rating

21769
8814
1379
234
254

Zoho Reviews

Review Filters
Profile Name
Star Rating
21769
8814
1379
234
254
Ashton S.
AS
Ashton S.
Vice President of Operations at Quanta HCM
10/01/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Workflow Tools and Valuable Zoho Desk Integrations

The workflow tools are easy to work with and let us build out processes without much friction. Integration capabilities have been a valuable addition for our operations team to connect Zoho Desk with our other platforms.
Rawan A.
RA
Rawan A.
10/01/2026
Validated Reviewer
Verified Current User
Review source: Organic

Zoho Desk Packs Robust Helpdesk Features Into One Organized Platform

What I like most about Zoho Desk is how many helpdesk features it brings together in a single platform. The ticket management system feels well organized and easy to follow, and I particularly appreciate how flexible the automation is. The workflows, assignment rules, SLA management, analytics and reporting, knowledge base, and multi-channel support all work together in a way that makes the overall experience more complete.
GH
Gresham H.
10/01/2026
Validated Reviewer
Verified Current User
Review source: Organic

Flexible, Easy-to-Use, and Helpful Migration Support

We are transitioning from another tool but we like the flexibility and ease of use for Zoho. Also because we have a lot of tickets from our previous support desk, they've been very helpful with migration.

About

Contact

Phone:
+1 (888) 900-9646
HQ Location:
Austin, TX

Social

@Zoho

What is Zoho?

Zoho Corporation is a privately held, profitable software development company. With over 150 million users worldwide, Zoho's 60+ products support sales and marketing, collaboration, finance, and recruitment needs. Zoho does not sell customer data or use it for advertising. Zoho's infrastructure is certified for ISO 27001, GDPR, SOC 2, and HIPAA. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.

Details

Year Founded
1996
Website
www.zoho.com