Zentail Reviews & Product Details

Zentail's UI is very clean and easy to use. Review collected by and hosted on G2.com.

Limited out-of-the-box marketplace integration options. We ran into major technical issues with Walmart order sync and Zentail accidentally delisting all our eBay listings.

We decided to transition as these issues significantly impacted our revenue and status with Walmart.

Paul Capriolo (Director of Growth) refused to work with us on a buyout or early termination, so we paid out seven months remaining of our 3rd year and will be happy to advise everyone of the experience. Thanks for the consideration after removing our entire eBay catalog for several days and failing to import random Walmart orders for a month.

The Walmart order sync issue was still unresolved when we parted ways (not without paying for seven months more after being a customer for 2.5 years). Support was looped in 10 times on this continuing issue.

Jim & Lenore were helpful in our years with Zentail and their support.

We spent $1250/month for a large catalog; the price is affordable compared to major competitors who guarantee their software. Review collected by and hosted on G2.com.

The ability to integrate multiple channels Review collected by and hosted on G2.com.

The support was not the best or very timely Review collected by and hosted on G2.com.

User Friendly, Good customer service, and you can use keywords to look up errors we encounter while product listing on Amazon, ebay, walmart etc. Review collected by and hosted on G2.com.

I can't think of anything that I didn't like. Customer service is spot on, and They always explain to you what the issues are and how to solve them. So in return, when you encounter the same problem, you will be able solve it. Review collected by and hosted on G2.com.

Easy to use/navigate. Customer service is superb. Never lags. Review collected by and hosted on G2.com.

I can't think of anything to dislike. Very satisfied with the tool. Review collected by and hosted on G2.com.

It's a real app for help e-commerce grow their selling. Review collected by and hosted on G2.com.

It's a app not too easy to use it. I need a few days to learn it. Review collected by and hosted on G2.com.

Simple to use. Very good customer service. Will never lag Review collected by and hosted on G2.com.

I don't think of anything like that. Everything is good. Review collected by and hosted on G2.com.

There is a lot to like. If I had to say what I like best is Zentail makes me feel like a partner and not a customer. I feel as though they are vested in our success. Their support is awesome and they are always looking to improve. The interface requires a learning curve but once learned it is quite simple and effective. I Love we can create a product listing in one place and push information and inventory to multiple channels. Inventory management is more successful than our previous provider. Review collected by and hosted on G2.com.

I would like to see better sales forecasting and sortable data by vendor/channel with the ability to generate purchase orders. Review collected by and hosted on G2.com.

I love how user-friendly the interface of the software is, and that there is always available support through chat or help articles. I also really appreciate that the team at Zentail listens to any suggestions and truly takes the feedback into consideration. I feel very supported through using the system, and know that I will have a knowledgeable team behind me if I need assistance. Review collected by and hosted on G2.com.

There is always room for improvement for anything, but it is difficult to think of any specific stand-outs. The Zentail team is constantly working on improvements and updates to their system. Review collected by and hosted on G2.com.

Onboarding was simple when changing from our previous system--quick and easy transition. It has been great for maintaining our inventory, running daily reports for our bookkeeper, and multi-channel selling. Review collected by and hosted on G2.com.

At this point, over a year in, I've not had any issues--everyone I've dealt with has been a huge help! Review collected by and hosted on G2.com.

Zentail is very easy to use, and manage inventory. The reports are easy to follow and make financial reporting easy. We have inventory in several locations and this helps us manage all locations. I have been using the software for a little over a month but have found it is easy to follow and find information. Review collected by and hosted on G2.com.

The only thing I feel that needs improved is the total cost per line on a purchase order. They do have a function to download the information which is very helpful. Review collected by and hosted on G2.com.