
Zeffy is clear, easy to navigate, and comprehensive—it gives us exactly what we need to get the job done quickly and professionally. Over the two years we’ve used it, we’ve watched it continually evolve and improve. The team communicates well, and I appreciate being able to talk to a real human when I need help. I especially love the newsletter tools, including click rates and heat maps that help us understand how people engage with our messages. Our previous platform was expensive and had so many bells and whistles that I had to take classes and still never came close to mastering it. Zeffy brings together the features we need in a clean, intuitive platform that makes our work easier. Review collected by and hosted on G2.com.
My only concern is that after we uploaded our database, some donation history appears to have been recorded twice. I’m not sure whether we accidentally uploaded it twice or something happened during the import, but we’re now seeing apparent duplicates. Zeffy has alerted us to other types of duplication, and I would appreciate similar alerts for possible duplicate donation records so we can review and correct them. I would also like to add that I would prefer to offer donors the option to donate monthly as a first choice, maybe with a quick tagline explaining that your monthly support keeps our mission moving forward. Perhaps add a field where each org can add their own tagline and switch monthly to the first option? Review collected by and hosted on G2.com.
Thank you Jill, and thank you for two years with us! Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and it is good to hear the product has kept improving over that time rather than standing still.
On donation history appearing twice after your database upload, that is worth sending to support directly rather than unpicking yourself. They can look at the import on your account, tell you whether it ran twice, and advise on cleaning it up, which is far safer than deleting records by hand.
Two parts of Zeffy you may not have opened yet. Raffles support ticket bundles, prize tiers and 50/50 draws. Auctions run real time bidding with outbid notifications, no bidder account required, and manual entry for cash or offline bids, with payment collected from winners automatically once bidding closes. Both are included at 0% fee.
Glad Zeffy is working for you and your organization.


