YetiForce CRM Reviews & Product Details

YetiForce is a multidimensional CRM application that gathers all information related to sales, marketing, projects, support, human resources, bookkeeping, warehouses and many more. Originally forked from Vtiger, YetiForce evolved into an independent, truly open source and always free-to-use project, that constantly develops and strives to become the most advanced and versatile CRM system. YetiForce is equipped with over 100 configuration panels, so the system becomes very flexible and can be easily tailored to any business profile. In 2017, YetiForceCRM was named #1 Most Affordable CRM Software in Capterra's ranking. There were more than 500 different CRM applications listed, but YetiForce was chosen as the Number 1. In 2018, the YetiForce company won the "Supplier of the year 2017" title in the IT category in the PROCON Awards competition.

Seller

YetiForce

Discussions

YetiForce CRM Community

Languages Supported

Bulgarian, German, Greek, English, French, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Turkish

Solution Type

All-in-One

Overview by

Bartosz

Pricing

Pricing provided by YetiForce CRM.

Basic

$1.00

Per Year

View More Pricing Information

Top-Rated Alternatives

Vtiger All-In-One CRM

View All Alternatives

User Insights

Average based on 52 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

YetiForce CRM Integrations

(5)

Integration information sourced from real user reviews.

YetiForce CRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is YetiForce CRM, and what problem is it built to solve?

YetiForce CRM is open-source customer relationship management software designed to help businesses improve efficiency and customer interactions. Its description presents it as a customizable system covering sales, marketing, support, and project management, aimed at small and medium-sized businesses seeking an adaptable, cost-conscious CRM.

What languages does YetiForce CRM support?

YetiForce CRM supports 13 languages, including Bulgarian, English, French, German, Greek, and others.

What company sizes and industries is YetiForce CRM the best fit for?

Among positively rated users who shared company details, small businesses are the clearest size segment, with IT and software-related organizations recurring among the industries. Other represented organizations span a range of sectors.

How long does it take to implement YetiForce CRM across a team?

Implementation timelines vary, but the most common reported range is under one month. Other teams describe faster launches or longer setup periods, depending on the implementation.

What customer support options does YetiForce CRM provide, and how do users find the overall support experience?

Support is available through help-desk and self-service channels, including email, phone, and a knowledge base. The experience is mixed: some users value the available assistance and community, while others find responses slow or support less helpful when an issue is urgent.

What is the experience like for teams switching to YetiForce CRM from another tool?

Switching to YetiForce CRM is often tied to wanting more flexibility, a broader feature set, or lower costs than existing CRM options. Users describe moving from tools such as vTiger, SuiteCRM, and HubSpot to customize workflows, bring customer information into one place, or gain automation and modules without paying extra for each capability. The transition can take configuration and learning effort, especially for teams without in-house technical expertise.

What tools and platforms does YetiForce CRM integrate with, and how do these integrations help users get more value from the product?

YetiForce CRM offers 5 integrations. Its listed connections cover CRM, email, telephony, mapping, and productivity tools.

What features or capabilities could make YetiForce CRM even more useful?

YetiForce CRM could be easier to adopt and more complete in reporting and connected workflows. Commonly requested improvements include:

More thorough, current documentation and practical tutorials to help users configure the system and learn its features.
More capable reporting, including easier report creation and export options.
A clearer, more accessible interface, with better mobile usability.
More integrations and smoother connections for messaging, social channels, and financial processes.

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Bradley J.

Senior Technician

Small-Business (50 or fewer emp.)

5/14/2019

"YetiForce CRM"

3.5/5

What do you like best about YetiForce CRM?

Yeti has come a long way. It is super clean and provides ALL of the features I need from a CRM including support ticketing. The system is fast in comparison to other CRM programs, concentrating on a free open source system that does what is needed rather than trying to use it to make a dollar selling features and add-ons that others should already have built-in, Yeti does. YetiForce has a full support ticketing system AND a Project management system built in. That is the part of the equation we were looking for and it does it in a clean and efficient way. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Yeti does tend to use a bit more server resources than vTiger it seems. But it is less than SugarCRM and Yeti seems to be excellent between the road choice. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

YetiForce CRM is absolutely worth the effort to look at. There are few if any features a company needs that is not already available as part of the open source Yeti system. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

I haven't really found anything I don't like about YetiForce. The system has all of the features I need and displays them in a fast and clean way. If anything, some of the names or descriptive wording since it is not native English. Review collected by and hosted on G2.com.

Response from Katarzyna Ulichnowska of YetiForce CRM

Thank you for taking the time to review YetiForce CRM. We are glad you are satisfied with our product.

Decio J.

Empresário e desenvolvedor

Small-Business (50 or fewer emp.)

5/14/2019

"Top-notch CRM"

4.5/5

What do you like best about YetiForce CRM?

I really liked the project management part, time tracking, but there are several other important functions, financial control and dynamic reports, easy-to-install platform, very good. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Overall, there is nothing I didn't like about the product, I just missed the feature to integrate generating invoices here in Brazil. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

The only thing I miss is the part about generating invoices and payment slips; here in Brazil, this would make Yetiforce much more competitive. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

After I started using YetiForce, I have control over my company's expenses and invoices, and I create professional budgets and quotes for my clients much faster. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for reviewing YetiForce!

We’re glad you like our software. We’re always open to suggestions so if you’d like to tell us more about the issues you experienced with invoices, tickets, and notes we’ll definitely take a look and try to solve them. You can send us an email to help@yetiforce.com and we’ll get back to you.

Thanks again!

Leandro S.

FSE - Field Support Engineer

Mid-Market (51-1000 emp.)

12/1/2019

"Cost-effective tool for PyME companies"

4.5/5

What do you like best about YetiForce CRM?

I like the friendly interface to the end-user to load and manage data of PyME companies. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Sometimes, we had issues about performance to make queries. Review collected by and hosted on G2.com.

Alvaro F.

Project Engineer

Small-Business (50 or fewer emp.)

5/21/2019

"Complete CRM but requires extra work to set it up"

4/5

What do you like best about YetiForce CRM?

This is a very interesting CRM system, It has a lot of features that you couldn't find easily on paid CRM. The possibility to contribute and set this up as your organization needs it is valuable. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

This CRM is still in development by the community, you can expect plenty of bugs and the time to solve them isn't always the fastest you wish. Every update is a risk to lose something you had, make sure to have backups. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for your review and your feedback.

Verified User in Construction

Small-Business (50 or fewer emp.)

5/22/2019

"The Best I have Seen In Terms of User Experience...But A word of Caution"

3/5

What do you like best about YetiForce CRM?

The user experience is by far the best I have seen. All panels are logical in organization and the color scheme is easy on people with older eyes or color impairment in their vision as opposed to the absolutely horrid theme on Suite CRM. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

It seems the developers have cast aside the really small business that would have limited budgets and would like to take their cloud hosting but just do not have the 65 Euro a month. They should grant a free license to a very limited scope of resources, like 2 users and 500mb storage. Let startups get setup and hooked so they will prioritize becoming a paid client. Their free download is great, however, you will be hard pressed to find a shared host that allows for the minimum access and resources to meet the requirements.of Yeti. It is available on Softaculous but even on my great Site Ground shared hosting I could not make the changes necessary to meet the minimum requirements to run the system within their recommended setup. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

Read the review. I can only recommend the cloud solution because they will not offer any support to the open source. That would not be a criticism except, my experience revealed a fatal (for me). They not only paid no attention tom they were dismissive of reports.despite many people reporting the same experience. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

In the end, I abandoned Yeti for a less robust but simpler solution. I installed and immediately set about customizing drop downs. I spent several hours doing this only to find none of my changes accessible. I submitted to there forum. Unfortunately the developers are too focused on other priorities. They were absolutely convinced it was the fault of CRON not completing. I finally got CRON to run, but the problem persisted. I informed them on the forums but they never paid any more attention to despite numerous others reporting the same experience as myself with the same problem. It seemed to be clearly a DB issue and if that did not concern them and I had no ability to customize drop down lists, I felt it would be all wasted effort to try to implement. I do applaud them for marvelous system, but come on, why would you ever make an update version that was reliant on completion of CRON to run properly? This is a valid way to test? If it was within my budget I would in an instant implement Yeti. But I am not there. Based on my experience, I would highly recommend anyone who can afford the cloud solution to implement this over Suite CRM or Sugar CRM> If you are thinking of making a go of running your own server...do not go there until they come clean about fixing the bug in the drop downs in the standard and custom fields. Review collected by and hosted on G2.com.

Sergio A L.

Sergio A L Barbosa

Small-Business (50 or fewer emp.)

5/29/2019

"A free code system better than paid CRMs"

4.5/5

What do you like best about YetiForce CRM?

The freedom to use YetiForce in the way that my business partners and I need most is what makes YetiForce the best CRM in terms of cost-effectiveness and agility. I recommend YetiForce for the flexibility and robustness of an application made by competent and up-to-date people. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Precisely what makes it malleable makes it super complex. Many tools make the learning complex. Making the learning curve versus putting into practice what was learned! Review collected by and hosted on G2.com.

Steve H.

President/CEO

Marketing and Advertising

Small-Business (50 or fewer emp.)

5/21/2019

"Lots of Power for a FREE CRM"

2.5/5

What do you like best about YetiForce CRM?

I like that YetiForce CRM gives you all the necessary features of a paid CRM for FREE! Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

The user interface is complicated, and the type is hard to read on the screen, especially in the set up area. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

YetiForce CRM is a great CRM from the standpoint of being free and packed with all the necessary CRM features. If you have time to spend setting it up and don't mind a "clunky" interface, it should serve you fine. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

While we gave YetiForce CRM a try, we have moved on from it to another ecommerce/CRM combination solution that is also free, but much easier to navigate. Review collected by and hosted on G2.com.

Chad C.

Manager

Small-Business (50 or fewer emp.)

5/21/2019

"An Incredible CRM"

5/5

What do you like best about YetiForce CRM?

This CRM is as simple or complex as you want it. So far I have yet to find a complicated task that it could not automate. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

You need a good bit of IT knowledge to run this CRM on your own. Other than that, there is not much to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

Stop looking. This is the best CRM out there. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

I am managing not only my leads but all my active accounts. I have setup automated emails and reminders that keep me in front of my audience at all times. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for your amazing review, we're glad you're a part of our community!

Jeffery S.

Owner

Small-Business (50 or fewer emp.)

1/4/2019

"One of the best CRM Systems I have used, Free or otherwise"

5/5

What do you like best about YetiForce CRM?

Very intuitive and responsive UI, Easy to read and locate what you are looking for but updated and modern. Great features you need in a CRM such as email sync, automation, inventory, sales, marketing, dashboards and more. All at no extra cost and coming with a fully open sourced system. The dashboards are also very appealing visually but also provide a lot of information quickly and reliably. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

The documentation is somewhat lacking, I didn't post on the board for support but it seems that even with free support, the response time is acceptable. Other packages for support are available as well as custom integration, development and implementation. Installing on your own server is somewhat difficult, for me. I used the documentation but ran into problems due to either a lack in the Yetiforce documentation or a lack in a required module documentation. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

Try out the demo first to see if it meets your needs. Set-up is somewhat difficult to manage unless you have an IT team or experience with servers. I would personally advise to use something else if you are a small-med team with no IT department. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

I am able to keep track of my customers as well as with the contact that occurs between us with everything in one place and I'm not searching through multiple apps to try to find the information I need. I have saved time with the automation features, adding leads automatically Review collected by and hosted on G2.com.

Response from Katarzyna Ulichnowska of YetiForce CRM

Thank you for expressing your opinion about YetiForceCRM.