# SuiteCRM vs YetiForce CRM Comparison | | SuiteCRM | YetiForce CRM | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | | **Total Reviews** | 104 | 52 | | **Largest Market Segment** | Small-Business (63.9% of reviews) | Small-Business (79.6% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### SuiteCRM Pros: - Customizability (3 reviews) - Ease of Use (3 reviews) Cons: - Poor Design (3 reviews) - Integration Issues (2 reviews) ### YetiForce CRM **Not enough data** --- ## Ratings Comparison | Rating | SuiteCRM | YetiForce CRM | |---|---|---| | **Meets Requirements** | 8.6 (84 reviews) | 8.5 (46 reviews) | | **Ease of Use** | 7.9 (84 reviews) | 7.9 (47 reviews) | | **Ease of Setup** | 8.2 (43 reviews) | 6.8 (39 reviews) | | **Ease of Admin** | 8.1 (36 reviews) | 7.2 (38 reviews) | | **Quality of Support** | 7.9 (77 reviews) | 7.3 (37 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (35 reviews) | 8.0 (33 reviews) | | **Product Direction (% positive)** | 8.6 (81 reviews) | 8.7 (46 reviews) | --- ## Pricing ### SuiteCRM #### Entry-Level Pricing No pricing available #### Free Trial No information available ### YetiForce CRM #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **SuiteCRM** | 8.2/10 | 84 | | **YetiForce CRM** | 7.5/10 | 44 | #### Sales Force Automation | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Contact & Account Management** | 9.0 (71 reviews) ✓ Verified | 8.7 (40 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.0 (32 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.6 (66 reviews) ✓ Verified | 7.3 (36 reviews) ✓ Verified | | **Task / Activity Management** | 8.5 (69 reviews) ✓ Verified | 8.4 (38 reviews) ✓ Verified | | **Territory & Quota Management** | 8.2 (58 reviews) ✓ Verified | 7.5 (28 reviews) ✓ Verified | | **Desktop Integration** | 8.3 (60 reviews) ✓ Verified | 7.4 (26 reviews) ✓ Verified | | **Product & Price List Management** | 8.2 (60 reviews) ✓ Verified | 7.5 (33 reviews) ✓ Verified | | **Quote & Order Management** | 8.4 (61 reviews) ✓ Verified | 7.9 (34 reviews) ✓ Verified | | **Customer Contract Management** | 8.3 (60 reviews) ✓ Verified | 8.1 (37 reviews) ✓ Verified | #### Marketing Automation | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Email Marketing** | 8.4 (56 reviews) ✓ Verified | 7.1 (20 reviews) ✓ Verified | | **Campaign Management** | 8.0 (57 reviews) ✓ Verified | 8.1 (24 reviews) ✓ Verified | | **Lead Management** | 8.8 (62 reviews) ✓ Verified | 8.2 (37 reviews) ✓ Verified | #### Customer Support | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Case Management** | 8.2 (57 reviews) ✓ Verified | 7.3 (30 reviews) ✓ Verified | | **Customer Support Portal** | 8.0 (55 reviews) ✓ Verified | 7.2 (24 reviews) ✓ Verified | | **Knowledge Base** | 7.8 (57 reviews) ✓ Verified | 7.7 (32 reviews) ✓ Verified | | **Call Center Features** | 7.6 (53 reviews) ✓ Verified | 6.9 (19 reviews) ✓ Verified | | **Support Analytics** | 8.0 (55 reviews) ✓ Verified | 7.2 (24 reviews) ✓ Verified | #### Reporting & Analytics | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Reporting** | 8.4 (65 reviews) ✓ Verified | 7.1 (35 reviews) ✓ Verified | | **Dashboards** | 8.4 (69 reviews) ✓ Verified | 7.7 (36 reviews) ✓ Verified | | **Forecasting** | 7.9 (59 reviews) ✓ Verified | 6.9 (22 reviews) ✓ Verified | #### Mobile & Social | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Social Network Integration** | 8.1 (48 reviews) | Feature Not Available | | **Mobile User Support** | 8.2 (51 reviews) ✓ Verified | 5.1 (17 reviews) ✓ Verified | #### Platform | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Customization** | 8.6 (40 reviews) ✓ Verified | 7.9 (32 reviews) ✓ Verified | | **Workflow Capability** | 8.5 (41 reviews) ✓ Verified | 7.8 (28 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.8 (38 reviews) ✓ Verified | 8.3 (31 reviews) ✓ Verified | | **Internationalization** | 8.4 (34 reviews) ✓ Verified | 8.1 (26 reviews) ✓ Verified | | **Sandbox / Test Environments** | 8.4 (34 reviews) ✓ Verified | 7.4 (14 reviews) ✓ Verified | | **Document & Content Mgmt.** | 8.6 (37 reviews) ✓ Verified | 7.3 (30 reviews) ✓ Verified | | **Performance and Reliability** | 8.7 (39 reviews) ✓ Verified | 7.9 (30 reviews) ✓ Verified | | **Output Document Generation** | 7.9 (36 reviews) ✓ Verified | 7.0 (28 reviews) ✓ Verified | #### Integration | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Data Import & Export Tools** | 8.4 (36 reviews) ✓ Verified | 7.9 (28 reviews) ✓ Verified | | **Integration APIs** | 7.7 (30 reviews) ✓ Verified | 6.0 (16 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.7 (30 reviews) ✓ Verified | 6.3 (13 reviews) ✓ Verified | #### Generative AI | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **AI Text Generation** | 7.0 (5 reviews) | Not enough data | #### Agentic AI - CRM | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **SuiteCRM** | N/A | N/A | | **YetiForce CRM** | N/A | N/A | #### Customization | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Custom Fields** | Not enough data | Not enough data | | **Conditional Logic** | Not enough data | Not enough data | | **Multi-page Forms** | Not enough data | Not enough data | | **Design** | Not enough data | Not enough data | #### Additional Functionality | Feature | SuiteCRM | YetiForce CRM | |---|---|---| | **Embedded Forms** | Not enough data | Not enough data | | **Offline Capability** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Payments** | Not enough data | Not enough data | | **Mobile Forms** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to SuiteCRM (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) --- ## Reviewer Demographics ### By Company Size | Segment | SuiteCRM | YetiForce CRM | |---|---|---| | **Small-Business** | 63.9% | 79.6% | | **Mid-Market** | 26.8% | 12.2% | | **Enterprise** | 9.3% | 8.2% | ### By Industry #### SuiteCRM - **Information Technology and Services:** 14.9% - **Computer Software:** 9.6% - **Telecommunications:** 6.4% - **Accounting:** 5.3% - **Internet:** 5.3% - **Retail:** 3.2% - **Management Consulting:** 3.2% - **Hospital & Health Care:** 3.2% - **Mental Health Care:** 2.1% - **Entertainment:** 2.1% - **Other:** 44.7% #### YetiForce CRM - **Information Technology and Services:** 20.4% - **Government Administration:** 6.1% - **Computer Networking:** 6.1% - **Computer Software:** 6.1% - **Insurance:** 4.1% - **Chemicals:** 4.1% - **Construction:** 4.1% - **Online Media:** 4.1% - **Gambling & Casinos:** 2.0% - **Financial Services:** 2.0% - **Other:** 40.8% --- ## Alternatives ### Alternatives to SuiteCRM - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25858 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13878 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) — 4.1/5 stars (205 reviews) - [EspoCRM](https://www.g2.com/products/espocrm/reviews) — 4.5/5 stars (29 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews) ### Alternatives to YetiForce CRM - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25858 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13878 reviews) - [Vtiger Sales](https://www.g2.com/products/vtiger-sales/reviews) — 4.2/5 stars (32 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews) --- ## Top Discussions ### SuiteCRM No discussions available for this product. ### YetiForce CRM - Title: [Is YetiForce on-premise or hosted?](https://www.g2.com/discussions/is-yetiforce-on-premise-or-hosted) — 1 comment, 2 upvotes *(includes official response)* > **Top comment:** "You can use YetiForce as on-premise software, or you can choose the cloud version." - Title: [Will YetiForce remain Open Source?](https://www.g2.com/discussions/will-yetiforce-remain-open-source) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, we aren't planning to change that. Although YetiForce is already very competitive and it sometimes even surpasses enterprise versions of popular CRM..." - Title: [What license is YetiForce published under?](https://www.g2.com/discussions/what-license-is-yetiforce-published-under) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "YetiForce is published on the basis of YetiForce Public License. This type of license is favorable for an end-user because is based on MPL. A detailed..." - Title: [Is YetiForce really free?](https://www.g2.com/discussions/is-yetiforce-really-free) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes! You can download, install, and use YetiForce for free." - Title: [How many users can use YetiForce at the same time?](https://www.g2.com/discussions/how-many-users-can-use-yetiforce-at-the-same-time) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The only restrictions are on the side of your server; YetiForce doesn’t limit the number of users." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/suitecrm-vs-yetiforce-yetiforce-crm)