What do you like best?
Very intuitive and responsive UI, Easy to read and locate what you are looking for but updated and modern. Great features you need in a CRM such as email sync, automation, inventory, sales, marketing, dashboards and more. All at no extra cost and coming with a fully open sourced system. The dashboards are also very appealing visually but also provide a lot of information quickly and reliably.
What do you dislike?
The documentation is somewhat lacking, I didn't post on the board for support but it seems that even with free support, the response time is acceptable. Other packages for support are available as well as custom integration, development and implementation.Installing on your own server is somewhat difficult, for me. I used the documentation but ran into problems due to either a lack in the Yetiforce documentation or a lack in a required module documentation.
Recommendations to others considering the product
Try out the demo first to see if it meets your needs. Set-up is somewhat difficult to manage unless you have an IT team or experience with servers. I would personally advise to use something else if you are a small-med team with no IT department.
What business problems are you solving with the product? What benefits have you realized?
I am able to keep track of my customers as well as with the contact that occurs between us with everything in one place and I'm not searching through multiple apps to try to find the information I need. I have saved time with the automation features, adding leads automatically