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Lookeen

By Axonic Informationssysteme GmbH

4.0 out of 5 stars

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Lookeen Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

Lookeen Integrations

(1)
Integration information sourced from real user reviews.

Lookeen Media

Lookeen Demo - Lookeen Enterprise Search
Find your emails and documents easily. Super fast and easy to use, Lookeen will quickly become an indispensible tool.
Lookeen Demo - Lookeen Outlook Search
Lookeen integrates into Outlook, making search from Outlook better and faster.
Lookeen Demo - Lookeen Outlook Integration
Lookeen integrates directly into Outlook so you can continue to work the way you're used to.
Lookeen Demo - Lookeen Context Menu
Perform multiple operations on your documents directly from Lookeen. Forward or reply to emails, edit and save changes to documents, summarize your communications. Be more productive!
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Lookeen Reviews (32)

Reviews

Lookeen Reviews (32)

4.0
32 reviews

Pros & Cons

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Jeffrey B.
JB
Marketing Manager
Manufacturing
Small-Business (50 or fewer emp.)
"Wildcard function"
What do you like best about Lookeen?

Lookeen have wilcard function and help me a lot to search various incomplete/mistyped product name. Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

Search result limited to 20,000 so sometimes when I need to search very old email, it will not shown on the result. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business (50 or fewer emp.)
"Saves tons of time searching for files / emails"
What do you like best about Lookeen?

It combines outlook and file indexing. Simple interface which works great. And what I really like is that if you have found what you are looking for, just clicking on it and the file or email will be openend. Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

Initially it takes days to index your files (if you have quite a few) Searching is superfast though Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Mid-Market (51-1000 emp.)
"A search software with high potential"
What do you like best about Lookeen?

Lookeen can search emails and documents. I am using it to index and search email in a Microsoft Exchange environment. Once you get your index, search is quite fast (but not real time as you type the query) and accurate. Searches can be ran using any of the many different fields (i.e. subject, sender, addressee, folder, date, etc etc) allowing to find relatively easily the requested content. The search results can be read directly in ther eading pane, which can be also organised in different views. From the reading pane it's possible to execute commands, such as move, copy, delete, etc. The items can be obviously opened just clicking on them.

The license cost is affordable, considering the characterstics of the software, Installation is easy and does not require any particualr skill.

The customer service is fast and in my experience was effective in solving my technical questions/issues. Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

Lookeen is certainly a very good search software and there is not so much to dislike. As a fact, I tried many search applications and eventually I settled on Lookeen.

However there are few things that can be improved. The most important in my opinion is the indexing, which is painfully slow. I am working with some 50 Gb of mailbox and to complete the first index takes more than 4 days (I am working with a laptop powered by an intel i5 with a high speed internet connection to access the MS Exchange in the cloud). Other softwares in the same conditions were much faster (less than 2 days). Once the index has been created, then the daily changes are dealt with quite fast and transparently for the user. However, if you move/rename an entire folder in the mailbox expect a couple of days of re-indexing, which is quite annoying.

Other minor things which an be improved are the search speed and the possibility to use boolean expressions. Review collected by and hosted on G2.com.

EC
Owner
Media Production
Small-Business (50 or fewer emp.)
"Definitely helps me find things I thought were missing in a timely manner"
What do you like best about Lookeen?

It quickly finds all items related to my search in a wide array of locations. Basically any place I setup as a location to search. I've been looking for something like this that was quick and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

So far so good. The indexing can take awhile but I have it indexing a lot. Review collected by and hosted on G2.com.

Response from Peter Oehler of Lookeen

Dear Eric,

Thank you for your feedback and for choosing Lookeen! We're delighted to hear that our software meets your needs by quickly and efficiently finding items across various locations. It's great to know you find Lookeen easy to use and effective for your search tasks.

We appreciate your understanding regarding the indexing time, especially when managing extensive data. Continuous improvement is part of our commitment, and we're always looking for ways to enhance the indexing process without compromising the quality of search results.

It sounds like Lookeen has become a valuable tool in managing your emails and related files, and we're thrilled to support your productivity and search efficiency.

Should you have any suggestions or need further assistance, our team is here to help.

Best wishes,

Froher from the Lookeen Team

Verified User in Consulting
UC
Small-Business (50 or fewer emp.)
"Lookeen works very well"
What do you like best about Lookeen?

I have been using Lookeen now for multiple years now and find it invaluable for sorting through and finidng emails and documents. It is very quick and works well. Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

One dislike is that sometimes it misses some tiems when indexing. Review collected by and hosted on G2.com.

AS
Small-Business (50 or fewer emp.)
"EASY TO USE"
What do you like best about Lookeen?

We can find emails from years ago that we need to help communicate with our customers. Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

Nothing to dislike about Lookeen........ Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Small-Business (50 or fewer emp.)
"I have been using Lookeen for years and it has been a very valuable tool"
What do you like best about Lookeen?

Easy to install, easy to use, automatically updates its library Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

It has at times caused problems/conflicts with Outlook. The virus scanner has also had periods of conflict with Lookeen. Nothing too frequent or too serious though. Review collected by and hosted on G2.com.

David M.
DM
Director
Real Estate
Small-Business (50 or fewer emp.)
"File discovery made easy"
What do you like best about Lookeen?

After the initial indexing, Lookeen finds files and emails very quickly Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

Lookeen does not index cloud files - files on demand.

I understand that this feature is under development and will be available in the future.

This is a much needed feature as all our business is on Sharepoint/Onedrive Review collected by and hosted on G2.com.

Response from Peter Oehler of Lookeen

Dear David,

Thank you for sharing your experience with Lookeen. We're pleased to hear about the quick file and email searches post-indexing. Your feedback on cloud file indexing, especially regarding SharePoint/OneDrive, is invaluable to us. We're eager to explore this suggestion further as we understand its importance to your business operations.

Best Regards,

Froher from the Lookeen Team

Scott H.
SH
Retired
Small-Business (50 or fewer emp.)
"Using Lookeen (and before that Lookout) for 20 years."
What do you like best about Lookeen?

Looks for emails everywhere, and finds them quickly. Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

I believe in 2024 they will be addressing two issues which are critical to my continued use:

1). searching files in the cloud (e.g. OneDrive)

2). integration with the "new " outlook which will be mandatory in late 2024 Review collected by and hosted on G2.com.

Response from Peter Oehler of Lookeen

Dear Scott,

Glad to hear you appreciate Lookeen's thorough and quick email search capabilities! We're actively working on cloud file search and new Outlook integration for 2024 to keep enhancing your experience. It's great to know we're helping you find those really old emails!

Warm regards,

Froher from the Lookeen Team

Verified User in Wholesale
UW
Small-Business (50 or fewer emp.)
"satisfied indeed"
What do you like best about Lookeen?

index the outlook email, and fast searching Review collected by and hosted on G2.com.

What do you dislike about Lookeen?

i hope it can be a one time all life autherization include the upgraded Review collected by and hosted on G2.com.

Response from Peter Oehler of Lookeen

Dear Lookeen User,

Thanks for your feedback! Thrilled Lookeen's indexing and search speed hit the mark for you. We'll consider your suggestion on licensing. Happy it enhances your email management!

Best Regards,

Froher from the Lookeen Team

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