Workshop is incredibly user friendly. I’ve been able to fully create my own internal newsletter format for my organization. I love the poll feature. But, truly the best part is the analytics. Knowing that we are growing readership year over here is so helpful. Review collected by and hosted on G2.com.

Frankly, I’m not sure there is anything I dislike about it. The platform itself is great, but working with the staff team at Workshop has also always been a positive experience. No pushy sales people - just people excited about internal comms. Review collected by and hosted on G2.com.

Best part of workshop workflow management and its very user friendly interface. Review collected by and hosted on G2.com.

The customization options in the reports could be improved. Review collected by and hosted on G2.com.

I find Workshop to be a highly effective tool for our communications platform at Travel Counselors. It was very easy to adopt due to its modern features and functionality that align with what one would expect from a contemporary communications platform. The transition to Workshop was seamless as it offers enhanced capabilities compared to our old system. In particular, I appreciate the template system, which ensures that all of our communications go out on brand. Embedding content and conducting instant feedback surveys through polls is straightforward and efficient. The ability to conduct scheduled communications ensures nothing is overlooked, which is crucial for a business with a global presence of 2,000 franchisees. Furthermore, the Canva integration is a significant advantage, allowing us to seamlessly incorporate imagery and content into our communications. Importantly, Workshop delivers on what it promises for internal corporate communications, exceeding expectations without overselling, which is invaluable. Overall, its features make it easy to keep our team aligned and informed, embodying our brand and values effectively. Review collected by and hosted on G2.com.

I would like to have the ability to change communication based on specific rules or an individual's performance or role within the business. Although Workshop allows sending communications with different tones to various departments, it would be beneficial if it could tailor messages even further, such as in sales roles, where messages might need to be adjusted based on performance. Additionally, integrating with tools like Power BI for such dynamic communication adjustments would be a valuable feature. Review collected by and hosted on G2.com.

I really appreciate Workshop's ease of setup, as it was quite straightforward to get started by simply submitting an IT request at my company. The account setup seamlessly linked to my work email, allowing me to quickly sign in and set a password. I enjoy using Workshop because it significantly simplifies the process of sending mass emails with its standard structure and ability to duplicate previous work. The feature I find particularly useful is the test email option, which allows me to see how emails will look before sending them out to everyone, thus minimizing errors. The email design form tools are quite beneficial to me, and the built-in templates facilitate effortless content creation and modification, even when I'm not well-versed in communication emails. The ability to easily edit content and structure is invaluable. Additionally, leveraging Microsoft Forms seamlessly with Workshop for sending invites and gathering responses enhances the workflow. This integration simplifies task management and amplifies the utility of the software in our activities. Review collected by and hosted on G2.com.

I dislike the access rights issue within Workshop. It seems that there is a problem with gaining the correct access rights to certain distribution lists, which requires intervention from colleagues to resolve. This can be inconvenient and indicates that the system may not be as intuitive or self-sufficient in managing access privileges. Review collected by and hosted on G2.com.

I really appreciate Workshop's readiness and adaptability with features like their open enrollment template, which took a significant load off my tasks. I'm particularly fond of the cloning feature, as it allows me to maintain a cohesive and polished look in my campaigns, ensuring consistency across communications. The metrics provided by Workshop are incredibly valuable, giving me insights that enhance my workflow and strategic decisions. I also find their templates to be excellent, contributing to presenting a professional newsletter to our employees. Overall, the ease with which these elements function together makes Workshop a standout tool for managing our internal newsletter effectively. Review collected by and hosted on G2.com.

I wish we could embed videos directly into the newsletter, but that is not a Workshop limitation. It's actually a limitation of email providers. It just is not the best user experience. Review collected by and hosted on G2.com.

Workshop is incredibly intuitive and fun to use, with built‑in templates, AI-powered content creation, and seamless integration with Canva that makes building materials faster than ever. It's easy-peasy to set up too and the team has been incredibly helpful in all aspects of support. Review collected by and hosted on G2.com.

My one small gripe? (and it's super small) You have to create a new block just to add bullets or a numbered list, you can’t drop them straight into the line you’re working on. Review collected by and hosted on G2.com.

I love that rows (not content blocks :( darn) can exclude or include groups of recipients. While it adds to the complexity, it's a great way to limit some backend work for us internally. There's a lot of features and functionality to the platform which (comparatively to our last platform) is a great asset. Review collected by and hosted on G2.com.

I hate how complex the interface is i.e. adding ROWS to add CONTENT to plug in XYZ, not ever being able to add a TEXT box but somehow having them in templates etc. It's all very manual and precise. Review collected by and hosted on G2.com.

I like how quick and easy Workshop is to use. I also appreciate having different list groups, which makes it easier to send out mass email communications. The initial setup of Workshop was really easy. Review collected by and hosted on G2.com.

Templates could be easier to use Review collected by and hosted on G2.com.

The fact that we can sync it to our active directory is a game changer. We can confidently send content knowing we have the most up to date lists and contact information for our team members. It's an incredibly user-friendly platform - our entire HR team and other teams have all learned the platform quickly and easily. I also have to commend the customer service Workshop provides. From my very first interaction at a conference to the sales call to onboarding to my customer support team, it has all been seamless. Every Workshop team member has a great personality and goes above and beyond to help. The onboarding process and implementing it within our company was very easy. Review collected by and hosted on G2.com.

The only downside is not having multiple sources of truth for our lists (i.e., HRIS and Active Directory); however, I know this is something the Workshop team is working on. Review collected by and hosted on G2.com.

The ease of using it, the user friendly interface and the ability to streamlining internal communication Review collected by and hosted on G2.com.

Nothing now specifically i would have said AI tools integration but you recently added cici Review collected by and hosted on G2.com.