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WorkProud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the convenience of WorkProud, highlighting its easy implementation and diverse options for various needs. (1 mentions)
Users value the ease of use of WorkProud, making data upload and implementation straightforward and efficient. (1 mentions)
Users love the easy implementation of WorkProud, making it simple to upload participant data and manage points. (1 mentions)
Users appreciate the variety of digital gift card options and easy implementation, enhancing their experience with WorkProud. (1 mentions)
Users appreciate the variety of options available on WorkProud, catering to diverse needs with ease. (1 mentions)
Users express employee dissatisfaction due to difficult interactions and becoming primary contact for basic support issues. (1 mentions)
Users express frustration with login issues as they now serve as the primary contact for support tickets. (1 mentions)
Users find login problems frustrating, as they require immediate attention and complicate support ticket processes. (1 mentions)
Users express frustration with being the first point of contact for support tickets, impacting their overall experience. (1 mentions)

Top Pros or Advantages of WorkProud

Top Cons or Disadvantages of WorkProud

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Various platforms to choose from within WorkProud"
4/5
What do you like best about WorkProud?

Various options for various needs. We needed a platform that offered only digital gift cards. Didn't want the social recognition platform. Love how easy it is to upload participant data and points. Appreciate the wide catalog offered. Implementation was really easy and simple. Review collected by and hosted on G2.com.

What do you dislike about WorkProud?

I've worked with some great staff members. However, I did encounter a staff member that was difficult to work with. Dislike that I have to be the first point of contact for support tickets (esp. forgotten login and password inquiries) now. It used to be that tickets only got for cases that were beyond WorkProud's scope of business. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"WorkProud has given our employees a dynamic way to recognize each other for exemplifying our beliefs"
4.5/5
What do you like best about WorkProud?

Mobile app is excellent since we have a lot of field employees. Love the interactive social aspect of other employees "liking", commenting, and sharing each other's recognitions. Everyone is a fan of posting e-cards, GIF's or pictures with their recognitions. Our implementation manager and our ongoing customer success manager have been amazing. True partners throughout the whole process helping us make the program as successful as it has been. The customized award page they were able to create along with a more automated process around it has been huge. Review collected by and hosted on G2.com.

What do you dislike about WorkProud?

Still waiting to see if they can fix an issue where pending points do not count towards an employee's awardable points given. This causes an issue if an employee has submitted more than their allotted awardable points for the quarter they can still continue to provide recognition points until those pending points have been approved by a manager. Then the other pending points they still put out there cannot be approved since they have no points left to give. Hoping a solution is made sooner than later. Also, the system does not give points to new employees until the next quarter. Our old system used to give them their allotted points when they registered for the first time. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Great Experience So Far with WorkProud"
4.5/5
What do you like best about WorkProud?

There has been excellent communication and customer service between the customer success manager and our HR representatives. Review collected by and hosted on G2.com.

What do you dislike about WorkProud?

There could be more advanced reporting options. Review collected by and hosted on G2.com.

Kate B.
KB
Kate B.
COO
Mid-Market (51-1000 emp.)
"Employee recognition software for companies under 500 employees"
5/5
Describe the project or task WorkProud helped with:

It allows our management to send meaningful recognition inside the organization. Simplify your motivations and keep a company culture, whether your staff is in-house or outsourced. Review collected by and hosted on G2.com.

What do you like best about WorkProud?

They simplify the process of sending employees special and customized gifts for anniversaries, referral programs, position recognition, etc. Review collected by and hosted on G2.com.

Evgenia K.
EK
Evgenia K.
Brand Manager
Mid-Market (51-1000 emp.)
"Amazing tool to make your employees happy"
5/5
Describe the project or task WorkProud helped with:

We've been using Workproud for almost 1 year. Workproud helped us to keep employees recognized. Review collected by and hosted on G2.com.

What do you like best about WorkProud?

I like the features of the celebration of the milestone. Before Workproud we did it in a slack all the time manually congratulated our employees. Review collected by and hosted on G2.com.