# WorkProud Reviews **Vendor:** Workproud **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 5 ## About WorkProud WorkProud is an employee Engagement, Recognition, and Reward platform that helps companies convert workplace employee experience into improved business performance. We are trusted by over 12 million users worldwide at over 450 leading companies with a 98% overall customer satisfaction rate. Companies on the WorkProud platform are able to align incentive programs with their business vision and seamlessly deliver a unified employee experience that improves business results. ## WorkProud Pros & Cons **What users like:** - Users value the **convenience** of WorkProud's easy implementation and diverse digital gift card options. (1 reviews) - Users love the **ease of use** of WorkProud, finding data upload and implementation simple and straightforward. (1 reviews) - Users value the **easy implementation** of WorkProud, finding it straightforward to set up and manage participant data. (1 reviews) - Users love the **wide catalog of gift card options** and the simplicity of data uploading on WorkProud. (1 reviews) - Users value the **variety of options** available on WorkProud, catering to diverse needs with ease of use. (1 reviews) - Implementation Ease (1 reviews) - Intuitive (1 reviews) - Options (1 reviews) - Options Variety (1 reviews) - Product Variety (1 reviews) **What users dislike:** - Users express frustration with **employee dissatisfaction** due to challenging interactions and increased support responsibilities with WorkProud. (1 reviews) - Users face **login issues** with WorkProud, needing to manage support tickets for forgotten passwords and inquiries. (1 reviews) - Users face **login problems** as they now handle support tickets for forgotten credentials, complicating their experience. (1 reviews) - Users express frustration with the **support ticket process** , feeling burdened by handling basic inquiries like login issues. (1 reviews) ## WorkProud Reviews ### 1. Various platforms to choose from within WorkProud **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about WorkProud?** Various options for various needs. We needed a platform that offered only digital gift cards. Didn't want the social recognition platform. Love how easy it is to upload participant data and points. Appreciate the wide catalog offered. Implementation was really easy and simple. **What do you dislike about WorkProud?** I've worked with some great staff members. However, I did encounter a staff member that was difficult to work with. Dislike that I have to be the first point of contact for support tickets (esp. forgotten login and password inquiries) now. It used to be that tickets only got for cases that were beyond WorkProud's scope of business. **What problems is WorkProud solving and how is that benefiting you?** WorkProud gives us an easy way to rewards employees for various situations. It's also helping us in getting employees more motivated about our wellness program, as they want more points (more gift cards). ### 2. WorkProud has given our employees a dynamic way to recognize each other for exemplifying our beliefs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about WorkProud?** Mobile app is excellent since we have a lot of field employees. Love the interactive social aspect of other employees "liking", commenting, and sharing each other's recognitions. Everyone is a fan of posting e-cards, GIF's or pictures with their recognitions. Our implementation manager and our ongoing customer success manager have been amazing. True partners throughout the whole process helping us make the program as successful as it has been. The customized award page they were able to create along with a more automated process around it has been huge. **What do you dislike about WorkProud?** Still waiting to see if they can fix an issue where pending points do not count towards an employee's awardable points given. This causes an issue if an employee has submitted more than their allotted awardable points for the quarter they can still continue to provide recognition points until those pending points have been approved by a manager. Then the other pending points they still put out there cannot be approved since they have no points left to give. Hoping a solution is made sooner than later. Also, the system does not give points to new employees until the next quarter. Our old system used to give them their allotted points when they registered for the first time. **What problems is WorkProud solving and how is that benefiting you?** It is too early to have definitive proof, but we are anticipating the new program will increase our Employee Satisfaction Survey results when it comes to employee recognition. At the very least it has solved our issue of needing more transparency with our employees when it comes to recognition and hoping to identify a trend in improved engagement. It has also streamlined our administration of our special awards nomination and prize selection process. What used to take an additional 8 hours a quarter now only takes 5 minutes a quarter. Being a heavy sales organization, having the program available mobily for our field employees has been a big help. ### 3. Great Experience So Far with WorkProud **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about WorkProud?** There has been excellent communication and customer service between the customer success manager and our HR representatives. **What do you dislike about WorkProud?** There could be more advanced reporting options. **Recommendations to others considering WorkProud:** n/a **What problems is WorkProud solving and how is that benefiting you?** WorkProud is helping our employees feel valued and recognized for the hard work that they put into our organization. ### 4. Employee recognition software for companies under 500 employees **Rating:** 5.0/5.0 stars **Reviewed by:** Kate B. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2021 **Describe the project or task WorkProud helped with:** It allows our management to send meaningful recognition inside the organization. Simplify your motivations and keep a company culture, whether your staff is in-house or outsourced. **What do you like best about WorkProud?** They simplify the process of sending employees special and customized gifts for anniversaries, referral programs, position recognition, etc. **What do you dislike about WorkProud?** I'm not sure there is something that I don't like. I think everything is great. **What problems is WorkProud solving and how is that benefiting you?** Now our employees finally know every peer they work with. They also have access to the huge catalog of rewards and special offers and discounts. ### 5. Amazing tool to make your employees happy **Rating:** 5.0/5.0 stars **Reviewed by:** Evgenia K. | Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2021 **Describe the project or task WorkProud helped with:** We've been using Workproud for almost 1 year. Workproud helped us to keep employees recognized. **What do you like best about WorkProud?** I like the features of the celebration of the milestone. Before Workproud we did it in a slack all the time manually congratulated our employees. **What do you dislike about WorkProud?** There are no downsides as for me. I think everything is smooth. **What problems is WorkProud solving and how is that benefiting you?** We had concerns in terms of keeping employees' loyalty rates high. ## WorkProud Discussions - [What is Workproud used for?](https://www.g2.com/discussions/what-is-workproud-used-for) - [View WorkProud pricing details and edition comparison](https://www.g2.com/products/workproud-workproud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+19%3A58%3A59+-0500&secure%5Bsession_id%5D=647e56e7-88d8-4c92-9d23-a9a67e54a561&secure%5Btoken%5D=d897555f5c9e42abd878aee2daa68c0e878fd983861035cc86d73f9a24b9f3c5&format=llm_user) ## WorkProud Features **Platform Content** - Education - Mobile Tools - Additional Features **Platform Basics** - Reporting - Dashboard - Performance **Generative AI** - AI Text Generation - AI Text Summarization **Platform Basics** - Interoperability - Performance - Program Management **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top WorkProud Alternatives - [Workhuman Social Recognition](https://www.g2.com/products/workhuman-social-recognition/reviews) - 4.7/5.0 (2,390 reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (6,793 reviews) - [Vantage Circle](https://www.g2.com/products/vantage-circle/reviews) - 4.7/5.0 (10,628 reviews)