WORKetc Reviews & Product Details

It's an easy to use, cloud based system that allows us to run project management integrated with a sales pipeline and a range of other key contact marketing activities. We also really like the support and constant optimisation of features and functionalities that the team behind WorkETC is working on. Review collected by and hosted on G2.com.

At the moment that mobile app is a bit cumbersome - but apparently there is a new version of the app coming which will be a lot better. Review collected by and hosted on G2.com.

WORKetc is very easy to learn and very user-friendly tool. It brings all you work in one place. Features like Time-sheets, Ticketing and Billing make life really simple and easy to manage. Solid customer support makes me love it more and more. Review collected by and hosted on G2.com.

It would be a great feature if user could work offline with this tool. Review collected by and hosted on G2.com.

I like that everything is in one application, we are not having to use multiple applications for CRM, expenses, Projects, Support, document storage and many more. Review collected by and hosted on G2.com.

Its hard to come up with what I do not like...we have had so much success thus far and not run into anything negative. Review collected by and hosted on G2.com.

We evaluated WorkEtc 2 years ago and back then it was and still is the best all in one product we could find for CRM, Support, and overall enterprise communication management. Review collected by and hosted on G2.com.

My only real complaint about workEtc is that sometimes it can have a bit of feature bloat. In some cases, it could do with a little less flexibility to make it easier for the users to understand. This is in no way an issue for our organization but if I had to mention something I dislike, that would be it. Review collected by and hosted on G2.com.

Having everyone use the same platform, and bringing clarity and openness to the companies projects, sales process, etc. Review collected by and hosted on G2.com.

The application can be a little daunting with all of the options, settings, tabs. With a little time and training, most of our employees have enjoyed the transition. Review collected by and hosted on G2.com.

-Easy to Learn and Customize

-Cloud Based

- Manage calendars

- Project Management

- Invoicing & Accounting

- Leads

- Expenses

-Billable Items

-Invoicing

-Reports

- Awesome Support

- Continued growth of the software

- Has a mobile app

- Integration with Gmail Apps

What do you dislike?

There's really not much to dislike about this software.

Recommendations to others considering the product

Highly recommended for businesses that need to manage client contacts, accounting, service or project management and lead generation.

What business problems are you solving? What benefits have you realized?

The main business problem solved was finding an all-in-one business management tool. There are other tools out there but mainly for one primary reason. Whether if it's invoicing, project management or CRM. WorkETC provides all the tools you need that almost any business can use. WorkETC provides a great team and client/contact interaction. Another problem that WorkETC has solved is finding a tool that can be used anywhere, with of course internet connection. Review collected by and hosted on G2.com.

Not really anything that we dislike but are looking forward to enhanced quoting and mobile platforms Review collected by and hosted on G2.com.

As an independent business consultant, I like the fact that WORKetc provides me with all the tools I need to run my consultancy in a low cost, cloud based solution. I can manage my sales via the CRM and marketing features. Manage my work through the project management and customer support features and keep my finances up to date as well. Review collected by and hosted on G2.com.

If there was an area I'd like to see improved it is the iPhone/iPad App. Thought they are functional, I prefer to log in via my iPad's browser to get the full features. Review collected by and hosted on G2.com.

The database is deep and complete - WorkEtc has some serious potential for the price you're paying. It's very comprehensive - project management, CRM, invoicing, help desk, etc, and lots and lots of customizability. The potential for use is expansive! Review collected by and hosted on G2.com.

As of this writing, the interface is terrible and the user design is woeful. We are constantly coming up against clumsy and unintuitive design for seemingly basic use cases. For example, let's say a user is using the search function to look for projects - if his entry has any results for projects he does not have access to, those results still appear in the search results, but it simply says "access denied". So if he only has access to 10 of the 100 results returned, he'll have 90 search results that are completely useless taking up his returned results. That is only one example of a myriad of questionable design decisions that have made the product have steep learning curve and a pain for us to use. Review collected by and hosted on G2.com.

With so many amazing features it is hard to pick just one, however my favorite feature has to be the powerful project management suite of tools. I love that our whole company has the ability to get together in one spot to manage our projects efficiently and with ease! It has been one of the best and most effective project management tools our companies has ever used. Review collected by and hosted on G2.com.

I can honestly say there is nothing about work etc that lacking. It is a complete management tool for any business! Review collected by and hosted on G2.com.

The possibility to get to know just one system, and with that you cover ALL basic business needs, from (1) a full Marketing Funnel, to help you get people in the door, and track what works and how, to (2) a full CRM system, including tracking all contacts, even the dead cold ones like those in your Social Media Networks, up the hottest Fans and avid ambassadors, Then to the actual work load: (3) Project Management, and all tools and features affiliated with it. Next is the: (4) Resources abilities, where you keep all your connections, employees, and outsourced workforce, combined and integrated with the Project Management system. Just Brilliant! Add to that: (5) the full Billing cycle, including Budgeting, automated Expenses and Payroll etc. Above all that you get: (6) A HelpDesk system, covering all aspects of all previous compartments! Unfathomable! (7) A customer's view port, to be able to observe the progress without bothering anyone. (8) Automatic Email integration, for any specific inquiry or the share whatever comes up. It truly is a dream come through for anyone who wants a smooth running business. Review collected by and hosted on G2.com.

The price for a Start-up company, who wants to start out on the right track, systemizing everything right from the beginning, but have no resources to pay for anything. This is not fitted for a shoestring budget so many companies start out with. If only they can grow in tandem with the growth of the company... Review collected by and hosted on G2.com.