Compare Agentforce Sales (formerly Salesforce Sales Cloud) and WORKetc 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (87.0% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$78.00 2 Users Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,760)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansWORKetc
Star Rating
(53)4.6 out of 5
Market Segments
Small-Business (87.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$78.00 2 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and provide real-time insights, making it easier to track inquiries and performance metrics.
- Users say that WORKetc shines as a solid CRM database, allowing for comprehensive tracking of customer information, including tickets and invoices. This feature is particularly praised for its ability to keep all relevant data in one place, which helps users maintain strong relationships with clients.
- Reviewers mention that Agentforce Sales has a higher overall satisfaction score, reflecting its robust capabilities and user-friendly interface. Many users highlight the platform's ability to bond marketing teams and clients effectively, guiding them throughout the sales process.
- According to verified reviews, WORKetc offers excellent support quality, with users noting its responsiveness and helpfulness. This aspect is crucial for small businesses that may require more hands-on assistance as they navigate their CRM needs.
- G2 reviewers highlight that while both platforms have similar ease of setup scores, Agentforce Sales provides a more intuitive onboarding experience, which is essential for teams looking to get up and running quickly without extensive training.
- Users report that Agentforce Sales has a significantly larger market presence and user base, which can be advantageous for businesses seeking a well-established solution with a wealth of resources and community support, compared to WORKetc's smaller footprint.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
WORKetc
Starter
$78.00
2 Users Per Month
Use the software you'll need tomorrow without blowing the budget today (2 user max)
- Unlimited Projects & Templates
- Customized Workflows
- Complete Customer History
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
WORKetc
Free Trial is available
Ratings
Meets Requirements
8.8
14,157
8.9
45
Ease of Use
8.2
18,152
8.3
45
Ease of Setup
7.8
9,089
7.8
29
Ease of Admin
7.9
4,492
8.6
30
Quality of Support
8.1
12,358
9.5
45
Has the product been a good partner in doing business?
8.4
4,457
9.3
28
Product Direction (% positive)
8.3
13,782
9.7
45
Features by Category
Sales Force Automation
8.8
9619
|
Verified
9.2
24
|
Verified
8.3
6401
|
Verified
Feature Not Available
8.7
9337
|
Verified
8.5
22
|
Verified
8.3
9552
|
Verified
8.7
25
|
Verified
8.0
7325
|
Verified
8.1
14
|
Verified
8.2
7625
|
Verified
8.0
21
|
Verified
8.0
6767
|
Verified
8.3
21
|
Verified
8.1
6667
|
Verified
8.3
20
|
Verified
8.3
7419
|
Verified
8.5
18
|
Verified
Marketing Automation
8.0
6681
|
Verified
8.0
18
|
Verified
8.1
7001
|
Verified
8.0
19
|
Verified
8.5
8132
|
Verified
9.1
19
|
Verified
7.9
5429
8.1
13
|
Verified
Customer Support
8.3
6836
|
Verified
9.0
26
|
Verified
8.1
6387
|
Verified
8.7
24
|
Verified
8.2
6793
|
Verified
8.3
26
|
Verified
8.0
5499
|
Verified
8.8
12
|
Verified
8.2
5989
|
Verified
8.9
16
|
Verified
Reporting & Analytics
8.5
9041
|
Verified
8.8
26
|
Verified
8.5
9202
|
Verified
8.5
27
|
Verified
8.2
7481
|
Verified
8.5
19
|
Verified
Mobile & Social
7.9
5628
|
Verified
7.2
15
|
Verified
7.8
5247
|
Verified
7.0
16
|
Verified
7.7
6107
|
Verified
7.0
23
|
Verified
Platform
8.5
3684
|
Verified
8.8
19
|
Verified
8.5
3691
|
Verified
8.9
19
|
Verified
8.6
3645
|
Verified
9.2
19
|
Verified
8.4
2904
|
Verified
8.2
12
|
Verified
8.5
3186
|
Verified
6.7
7
|
Verified
8.1
3206
|
Verified
Feature Not Available
8.7
3676
|
Verified
9.1
19
|
Verified
8.1
3032
8.2
13
|
Verified
Integration
8.5
2613
|
Verified
8.3
16
|
Verified
8.5
3104
|
Verified
8.0
14
|
Verified
8.5
2918
|
Verified
6.8
14
|
Verified
Generative AI
7.6
896
Not enough data
Agentic AI - CRM
8.1
289
Not enough data
8.0
253
Not enough data
8.3
269
Not enough data
8.1
238
Not enough data
8.1
242
Not enough data
8.2
263
Not enough data
8.2
259
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
36
Not enough data
8.4
32
Not enough data
8.6
36
Not enough data
8.4
36
Not enough data
Analysis
8.3
29
Not enough data
8.5
36
Not enough data
8.4
32
Not enough data
8.4
31
Not enough data
Reporting
8.7
30
Not enough data
8.3
25
Not enough data
8.6
23
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
298
Not enough data
8.8
321
Not enough data
8.7
293
Not enough data
Organization
9.0
356
Not enough data
8.8
349
Not enough data
8.8
343
Not enough data
Performance Analysis
8.4
287
Not enough data
8.8
311
Not enough data
Sales Analysis
8.5
285
Not enough data
8.8
303
Not enough data
Generative AI
8.5
125
Not enough data
8.5
125
Not enough data
Agentic AI - AI Sales Assistant
9.2
32
Not enough data
9.2
31
Not enough data
9.0
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
9.1
28
Not enough data
9.3
30
Not enough data
Integrated Workflows
8.7
521
Not enough data
8.5
510
Not enough data
8.1
465
Not enough data
8.1
459
Not enough data
8.8
524
Not enough data
8.4
467
Not enough data
8.6
480
Not enough data
Repeatability and Reportability
8.4
481
Not enough data
8.7
500
Not enough data
8.7
497
Not enough data
8.3
481
Not enough data
7.8
414
Not enough data
AI and Automation
8.5
461
Not enough data
8.4
469
Not enough data
8.3
426
Not enough data
8.0
430
Not enough data
7.8
414
Not enough data
Generative AI
7.4
268
Not enough data
Agentic AI - Sales Engagement
8.3
87
Not enough data
8.5
88
Not enough data
8.6
86
Not enough data
8.4
87
Not enough data
8.3
87
Not enough data
8.2
87
Not enough data
8.5
87
Not enough data
Call Analytics
8.7
133
Not enough data
8.6
137
Not enough data
8.7
133
Not enough data
8.9
134
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
142
Not enough data
8.7
126
Not enough data
Not enough data
Not enough data
Generative AI
8.3
60
Not enough data
Agentic AI - Conversation Intelligence
8.8
14
Not enough data
9.2
15
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
8.8
14
Not enough data
8.8
15
Not enough data
9.1
15
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workload
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Bill Processing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Billing
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.7
66
Not enough data
8.6
69
Not enough data
8.9
69
Not enough data
8.5
63
Not enough data
8.5
66
Not enough data
8.4
58
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
64
Not enough data
8.4
62
Not enough data
8.2
59
Not enough data
8.2
65
Not enough data
8.5
56
Not enough data
Account Management
8.3
63
Not enough data
8.1
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.7
56
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
8.1
22
Not enough data
8.4
23
Not enough data
8.4
21
Not enough data
8.2
21
Not enough data
8.3
23
Not enough data
Territory Mapping
8.8
32
Not enough data
8.6
30
Not enough data
8.5
30
Not enough data
Route Planning
9.0
29
Not enough data
9.0
31
Not enough data
9.2
32
Not enough data
Sales Performance Management
8.3
27
Not enough data
8.4
30
Not enough data
9.0
30
Not enough data
Presentation and Forms
8.1
26
Not enough data
8.3
29
Not enough data
8.6
29
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
158
Not enough data
8.1
157
Not enough data
8.8
160
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
156
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
158
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.5
173
Not enough data
8.5
162
Not enough data
8.5
167
Not enough data
8.6
169
Not enough data
8.7
171
Not enough data
8.8
166
Not enough data
8.2
162
Not enough data
Territory Management - Sales Planning
8.6
164
Not enough data
8.5
170
Not enough data
Quota & Capacity Management - Sales Planning
8.4
166
Not enough data
8.4
174
Not enough data
8.4
166
Not enough data
Agentic AI - Sales Planning
8.5
56
Not enough data
8.6
55
Not enough data
Agentic AI - Lead Scoring
8.0
57
Not enough data
8.3
56
Not enough data
8.0
57
Not enough data
8.2
58
Not enough data
Attribution
8.9
455
Not enough data
8.9
461
Not enough data
8.6
436
Not enough data
Discovery
8.9
465
Not enough data
8.6
455
Not enough data
8.6
432
Not enough data
Management
8.5
420
Not enough data
8.7
441
Not enough data
Platform
8.6
431
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
69
Not enough data
8.7
69
Not enough data
8.5
70
Not enough data
Incentives
8.2
433
Not enough data
8.4
496
Not enough data
8.0
430
Not enough data
8.6
508
Not enough data
Personalization
8.6
478
Not enough data
8.8
556
Not enough data
8.9
589
Not enough data
8.6
532
Not enough data
Administrative
8.7
559
Not enough data
8.5
522
Not enough data
8.4
503
Not enough data
Agentic AI - Email Tracking
8.2
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.3
62
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.4
63
Not enough data
Analytics
8.3
569
Not enough data
8.4
576
Not enough data
8.3
590
Not enough data
Customizations
8.7
623
Not enough data
8.5
592
Not enough data
8.6
625
Not enough data
8.4
570
Not enough data
8.4
598
Not enough data
Generative AI
7.5
289
Not enough data
Agentic AI - Sales Analytics
8.3
78
Not enough data
8.6
79
Not enough data
8.4
78
Not enough data
8.4
77
Not enough data
8.2
78
Not enough data
Data Sourcing
8.5
966
Not enough data
8.7
997
Not enough data
8.4
899
Not enough data
8.7
1028
Not enough data
8.6
959
Not enough data
Predictive Analytics
8.4
944
Not enough data
8.6
959
Not enough data
8.1
852
Not enough data
8.3
893
Not enough data
Sales Management
8.7
983
Not enough data
8.1
854
Not enough data
8.6
977
Not enough data
8.8
1046
Not enough data
Agentic AI - Outbound Call Tracking
8.6
38
Not enough data
8.6
39
Not enough data
Calling
8.5
185
Not enough data
8.4
176
Not enough data
8.7
185
Not enough data
8.7
183
Not enough data
8.6
44
Not enough data
Contacts
8.8
176
Not enough data
8.7
179
Not enough data
8.7
181
Not enough data
Insights
9.1
189
Not enough data
8.9
182
Not enough data
8.3
178
Not enough data
8.5
188
Not enough data
8.4
182
Not enough data
8.7
38
Not enough data
Agentic AI - Sales Coaching
9.0
20
Not enough data
8.9
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
Training
8.8
255
Not enough data
8.8
247
Not enough data
8.5
207
Not enough data
8.5
242
Not enough data
Feedback
8.8
236
Not enough data
8.6
232
Not enough data
8.6
213
Not enough data
8.6
200
Not enough data
8.8
225
Not enough data
8.9
226
Not enough data
8.7
198
Not enough data
Generative AI
7.6
70
Not enough data
Agentic AI - Sales Enablement
8.0
33
Not enough data
8.0
33
Not enough data
8.2
33
Not enough data
Content Management
8.3
351
Not enough data
8.1
342
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
335
Not enough data
Analytics
8.7
346
Not enough data
8.4
344
Not enough data
8.5
226
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
28
Not enough data
8.8
27
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
10.0
6
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and WORKetc are categorized as CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WORKetc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Information Technology and Services
16.0%
Computer Software
10.0%
Hospital & Health Care
10.0%
Marketing and Advertising
8.0%
Management Consulting
6.0%
Other
50.0%
Alternatives
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
WORKetc has no discussions with answers
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