Having used the platform, this reviewer finds it easy to use and supportive for employees during transitions. They suggest that integration options with existing HR systems would enhance the experience.
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When ™ Coverage Reviews (5)
When ™ Coverage Reviews (5)
The When Platform has been an excellent resource for us as we consider how to continue medical benefits for employees who leave our firm. Because this is one of the most important decisions they will make after leaving, we were glad to find a partner that can help employees navigate the complexities of health insurance plans. Implementation was straightforward, and we received excellent customer support to help us determine stipends, set up automatic feeds, and review our health plans so they could provide the best possible service to our employees. Overall, it has been a meaningful benefit for our employees and for the firm. Review collected by and hosted on G2.com.
We haven’t experienced any negative impacts from implementing the platform. My only wish is that our health care system weren’t so complex and that costs weren’t so high, so more people could more easily understand their options and afford their health care needs. Review collected by and hosted on G2.com.
The When team has been great to work with, and they made implementation and integration incredibly easy for our company and employees. It’s been a valuable resource for employees who need medical coverage before they become eligible for our plans, when they leave the company, or when they’re simply looking for alternative options. Searching, comparing, and understanding medical plans on the ACA Marketplace can be overwhelming, and When makes the process much easier by doing the work for you and helping you find the best plan for you and your family. Review collected by and hosted on G2.com.
At the moment, there’s nothing I dislike about the When Platform. Review collected by and hosted on G2.com.

When makes it easy to guide employees to affordable healthcare options while also providing helpful transition support, allowing us to continue showing up for our people even after they leave. Review collected by and hosted on G2.com.
don't really have anything to share here. This has been a great resource for us and easy to use Review collected by and hosted on G2.com.
Easy for individual use! Easy navigation, smooth reimbursement process, and strong support when individuals need assistance. Review collected by and hosted on G2.com.
A little hard to customize in certain aspects. Review collected by and hosted on G2.com.