WEVO Features
Survey Management (4)
Brand Design Consistency
Creates feedback forms that are consistent with the design of the site.
Survey Deployment
Supports the creation and deployment of different survey types on different channels or devices.
Feedback Collection
Solicits, captures, and centralizes feedback from both structured and unstructured sources.
Device Responsiveness
Allows designs to adapt automatically to the device that users access the survey or software.
Process Management (4)
Feedback Aggregation
Aggregates feedback and transforms feedback into actionable insights.
Trigger Alerts
Triggers creation of a new case after customer leaves feedback.
Real-Time Analysis
Analyze collected feedback near or in real-time.
Real-Time Action
Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.
System Management (2)
Security
Provides a secure and compliant system.
System Monitoring
Continually inspects, audits, and monitors system to keep it up to date.
Analysis (5)
Conversion Opportunities
Identifies poorly performing or problematic areas of a web page
Side-By-Side Analysis
Overlays heatmaps on top of existing web pages
Mobile Device Analysis
Optimizes to gather insight about mobile web browser visitors
Data Quantification
Contextualizes web visitor behavior beyond pure data points and statistics
Webpage Element Analysis
Analyzes the performance and effectiveness of forms, call-to-actions, links, etc. that appear on a web page
Reporting (4)
Heat Maps
Aggregates and visualizes webpage clicks, scrolls, and movement data into color-coordinated data points
Session Replays
Records web visitor sessions
Monitoring
Tracks and monitors web visitor behavior
Data Segmentation
Segments collected data on predetermined criteria
User Response Methods (2)
Survey
Text-based surveys or quizzes related to user experience.
Text/Notes
Text responses to situational prompts.
Participant Selection (1)
Recruitment Pool
Vendor-provided database of respondents.
Insights (3)
Analytics
Actionable data generated from user responses.
Collaboration
Collaborative tools for analyzing or repurposing responses.
Sorting
Tools for tagging, storing, and searching responses.
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Heatmap Tools (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
