Wellhub Reviews & Product Details

Hi Jesús! Thank you for leaving your feedback! We're happy to hear that our app has been easy to navigate and that you're enjoying using our wellness partner apps for meditation and workouts at home—it's great to know Wellhub helps you stay active, even in small spaces!

We completely understand how important it is to have convenient, local options, and we're sorry to hear there aren't many gyms near you just yet. We're constantly working to expand our network, and you can actually help us bring your favorite local spots onboard! In the Wellhub app, just head to Profile > tap the gear icon for Account > scroll down to Support and tap Refer partner. Our team will reach out to them to explore a partnership.

Thanks again for being a part of our community. If you ever have any questions or need a hand with your account, please don’t hesitate to contact us through our Help Center (https://helpcenter.gympass.com/en-us). You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you.

Hi there! Thank you for taking the time to share your review! We're delighted to hear that Wellhub is making it easy for you to stay active while traveling across the UK, and that our challenges are giving you that extra push of motivation!

We also really appreciate your feedback on integration and app visibility. While direct wearable sync depends on each specific app's setup, many of our partner apps (like Strava or Apple Health-linked apps) can connect directly with Garmin to sync your activity! To easily explore all the digital apps included in your current plan, just open the Wellhub app, head over to the Explore tab, and filter by Apps. Lastly, if there's a specific gym in the UK you'd love to see on Wellhub, you can refer them directly in the app by going to Profile > gear icon (Account) > Refer partner—our team will reach out to them!

Thanks again for being a part of our community. If you ever have questions or need assistance, please don’t hesitate to contact us through our Help Center (https://helpcenter.gympass.com/en-us). You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you.

Hi there!

Thank you so much for the feedback! We’re thrilled to hear that you’re loving the options and flexibility Wellhub offers.

We’d love to learn a bit more about the check-in issues you’ve experienced so we can get things smoothed out for you. Whenever you have a moment, please send us a direct message on Instagram (@wellhub) or X (@wellhubhelp), or drop by our Help Center.

We’re here to help and want to make sure your check-in experience is seamless!

Thanks for the wonderful review! Providing easy access to multiple locations with a single login is exactly what we strive for, and we are glad it fits so well into your daily routine.

We truly value your feedback about the limited options in your area. We're continuously working to grow our network to reach more and more users, and your suggestions are invaluable in helping us focus on the right locations. However, please keep in mind that gyms themselves decide whether to join our network, even if other branches of the same brand are already included.

If you would like us to check on your specific location suggestions or need any further help, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you.

Hi there! Thanks so much for your feedback.

It's great to hear that your employees are loving Wellhub’s flexibility! To clarify our plan options: employees can choose between a flexible monthly plan or an annual commitment. For those on annual plans, if they lose eligibility, the subscription will cancel at the end of their current billing cycle. Former employees also have the option to keep their membership or reach out to our team to explore alternative solutions.

Our support team is always available to help guide them through this! If you need anything else, feel free to reach out via our Help Center at https://helpcenter.wellhub.com/ or our social media channels on Instagram (@wellhub) or X (@wellhubhelp).

Thanks for your review, Michael! We are delighted to hear that Wellhub is the perfect travel companion for your trips. We know how tough it can be to maintain a fitness routine while on the road, so providing you with 'home gym' convenience in multiple cities is exactly what we aim for!

If your travels ever take you abroad, many of our plans even support international check-ins in 13 different countries! Simply open the app when you land, and it will automatically update to show you the best local gyms and studios available in your destination.

We’re happy to have you moving with us! If you ever need help finding a gym in a new city or have any questions, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp).

Thank you so much for taking the time to leave feedback! We are glad to hear that you're enjoying the flexibility of accessing multiple gym locations under a single membership price.

We appreciate your feedback regarding local network coverage and gym-specific perks. While direct memberships sometimes include localized extras, Wellhub aims to offer high corporate savings, seamless access across a vast network of thousands of fitness facilities, and included premium digital wellness apps. We are continuously expanding our network, and members also have the option to refer a partner gym directly through the app to help us grow coverage in your area!

If you'd ever like us to check for additional partner locations near you or need assistance with partner referrals, feel free to reach out via https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp)!

We are thrilled to hear that you’re enjoying the variety of gyms, studios, and apps available through Wellhub!

We also appreciate your constructive feedback regarding the app experience. We actually recently updated our partner pages to include full written reviews from other members, so you can now read detailed feedback alongside the star ratings! We're also grateful for your honest feedback regarding the search area in our app. We are always looking for ways to make our interface more intuitive, and your comments help our product team prioritize future improvements.

If you ever need help navigating the app or finding a specific studio, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re always here to help!

Hello! Thanks for sharing your experience.

We’re thrilled that the daily access without a points system and the convenience of visiting multiple locations are working so well for you.

We also appreciate your honest feedback regarding cancellation fees. While these are currently in place to help our gym and studio partners manage class capacity, please know we take your input seriously. We are constantly evaluating our policies and evolving the platform to ensure the best possible user experience.

If you have any questions or need further assistance, please feel free to reach out via our Help Center at https://helpcenter.gympass.com/en-us.

Thank you for sharing your experience! We’re so happy to hear that Wellhub is helping you commit to your fitness regimen and that you’re enjoying the variety of classes available.

We completely understand that life gets busy and it can be easy to forget that extra step in the app, especially if you’ve already checked in at the gym’s front desk. To ensure our partners are fairly compensated and class spots are managed correctly, our system counts a missed check-in as a 'no-show,' which can temporarily pause booking access. A great tip to avoid this is to enable push notifications in your Wellhub app—we’ll send you a friendly reminder to check in right before your class starts! Don't worry, even if you miss a booking, you can still access gyms that don’t require reservations or use our partner apps while you wait for your booking access to reset on the 1st of the month.

If you ever feel a lockout happened due to a technical error, or if you need help with a specific booking, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp) so we can look into it for you!