Webtrends is very easy to implement and has a great user experience that feels like it's been designed to make life easier for the user. If I ever have any questions, the team are incredibly responsible and helpful. The best thing about it is that there aren't any hidden features - it's all in! Review collected by and hosted on G2.com.

Very little. It's a great tool and I would/do recommend them. Review collected by and hosted on G2.com.

The services team have been really helpful in getting us up and running with some personalisation and experiments. They were so helpful and came up with some great ideas as well. Been running for over a year and still find the tool easy to use and the new reporting service is so quick Review collected by and hosted on G2.com.

Nothing yet, not really used the product as using the managed service but we might starting running some tests internally soon Review collected by and hosted on G2.com.

Webtrends Optimize include all features and tools in one package at a good price so you don't have to upgrade or pay anything extra when your CRO programme matures.

They have excellent customer service and really listen to you if you find any issues or have ideas around new features.

Unlike some of the larger enterprise focused tools they are constantly updating the tool to make it easier to use.

They are able to come up with bespoke solutions for your business. Review collected by and hosted on G2.com.

There are still some frustrations in the tool interface that aren't entirely intuitive. But I know they are being worked on as we had a session with them to share feedback. Review collected by and hosted on G2.com.

I Incredibly much liked the ease of using the tool. A large amount of options makes it excellent for the job. I will recommend it to everyone who wants to make their working-life much easier and faster. Review collected by and hosted on G2.com.

Honestly, I can't say that I notice some huge disadvantages. Obviously, as any other tools there are some room to improve. Despite the fact that the company is still young the products change drastically and people who work try to do their best. Review collected by and hosted on G2.com.

We like the functionality included in the trial version. This allowed us to do AB testing using the visual editor, with excellent results. Furthermore, this has made us look at this option for our future due to the ease of use, results, and cost effects. Review collected by and hosted on G2.com.

From our current evaluation, we have not gathered any drawbacks from this product. Review collected by and hosted on G2.com.

The team are friendly and passionate about testing different options to maximise learnings and results Review collected by and hosted on G2.com.

I find the structure of the Trello boards quite confusing, but generally this is mitigated when the team sends an email that directs you straight to the right board Review collected by and hosted on G2.com.

The staff incredibly knowledgeable and helpful. I love the product as we conducted many AB and ABn tests which provided great return on investment. Review collected by and hosted on G2.com.

The visual editor speed could be improved. Review collected by and hosted on G2.com.

From day 1 of signing the contract, they have been ready and willing to help at every corner. The integrations into various platforms we used were made simple enough and now we are up and running the product does everything we need. We are running baseline test, AB test, personalisation and some social proofing on our site. The new reporting seems to be very in depth and from talking to the team, it will get better and better over the next few months Review collected by and hosted on G2.com.

Nothing really, I guess if you were looking for something... then maybe more out the box integrations but they work with us to make all the integrations anyway, so not too bothered! Review collected by and hosted on G2.com.

Very knowledgeable and easy to deal with - would highly recommend! Review collected by and hosted on G2.com.

Nothing so far. They have been very helpful and made some great suggestions. Review collected by and hosted on G2.com.

The robustness of the tool allows for a variety of tests and methodologies that I haven't seen in other tools, and the reporting allows you to slice and dice the data to a very detailed degree. In terms of software, it is a very complete tool for anyone who has A/B testing as a priority. But the most impressive thing is their customer service: If something is not working on your end, they will walk with you step-by-step to solve it and if you require a more technical answer, they will craft a very detailed response that is not template-based. They make you feel like their most important customer. Review collected by and hosted on G2.com.

Due to its robustness, the tool can feel overwhelming at times. The setup is a tag more complex than other tools. Review collected by and hosted on G2.com.