The price point is very competitive, with a full feature set equal to the competitors offering everything from social proof to server-side testing, and some of the best support on the market. Review collected by and hosted on G2.com.

Not everything on the platform is available with a simple click, with some functionality requiring support from the team, not a deal breaker though. Review collected by and hosted on G2.com.

The ability to choose the scope (total, user, session) within the reporting section is a big differentiator between WTO and other platforms we have used. Support is helpful. Overall a good tool. Review collected by and hosted on G2.com.

Learning curve initially can take time on initial use. Review collected by and hosted on G2.com.

Easy to use tool with the expected functionality from an experimentation platform Review collected by and hosted on G2.com.

The UI feels a little outdated. However, I understand this is being updated Review collected by and hosted on G2.com.

The client-centric approach and holistic view of our business was above and beyond what we were expecting, or had seen from other firms when we went out to tender on the project.

Really knowledgeable team, great service and easy to implement with our tech stack.

The support, both pre and post-sale was highly commendable and the flexibility of features, contract, pricing, ease of integration, etc made this an easy decision for our board. Review collected by and hosted on G2.com.

Their offices aren't the easiest to get to for public transport (but they do have parking on site) but after the initial meeting, they came to me and delivered the rollout seamlessly. Review collected by and hosted on G2.com.

The platform itself is technically very good and is just as good as I’ve seen elsewhere, but the level of service and support is what takes it to beyond what you would expect. Everything we have wanted to do, even bespoke things outside a ‘normal’ experimentation or personalisation program/process, has never been a problem and they’ve helped us find solutions that really work for us. Our allocated consultant in particular, has been fantastic but everyone behind her too has been great. Review collected by and hosted on G2.com.

Nothing really that I’d call out so far. I’ve not come across a technical blocker and any requests we have brought to the table that are outside of the norm have been dealt with in a supportive manner by the team there, with positive outcomes off the back of them. Review collected by and hosted on G2.com.

Loads of features/tools exist within the platform and all are available for us to use. Ie. nothing is blocked off or upgrades/extra costs needed to access anything. Commercially it is very reasonable and we found them very flexible to talk to. Our team are really happy with the support we’ve had (questions or issues always answered really quickly, there’s always easy access to various people in the Webtrends Optimize team and advice/ideas/help/pointers have been pro-actively provided). Review collected by and hosted on G2.com.

Nothing comes to mind, never had any issues Review collected by and hosted on G2.com.

We were able to get on an use the visual editor straightaway, we managed to get a couple of tests out the door quickly and they were both winners Review collected by and hosted on G2.com.

So far it has been easy and a pleasure to use the product Review collected by and hosted on G2.com.

The team and the platform are combined perfectly to guide us through tests. As a daily user of your own site you become blind to so many 'opportunities' and this is where the value of Webtrends Optimize really comes in. We are only at the start if our journey however we are seeing some excellent results already. Review collected by and hosted on G2.com.

You need to dedicate the time to understand the platform and the data. Be prepared to get stuck in and work collaboratively, this is not a we do it for you service. Review collected by and hosted on G2.com.

Very quick to set up experiments and enables easy creation of each experiment variant. Review collected by and hosted on G2.com.

Some of the metrics can be slightly unclear. Review collected by and hosted on G2.com.

The support has been the standout factor for us and really been second to none.

Having quite a small amount of traffic coming through the website and a small team, our website can sometimes get forgotten. However having the ease of the Optimize tool to build a test, and their team encouraging us and supporting us with simple recommendations etc. It has helped us to improve online leads/bookings and do the necessary work on our website.

Working with the team now for a while now, we have seen consistent uplifts nd value from the programme and technology. Helping us to make significant design improvements and create a high profile website that matches our high standards of service. Review collected by and hosted on G2.com.

The only disadvantage is that we would like to do more with the tool, however we don't have the right knowledge to code any tests. Optimize have helped with some of this and the release of their new widgets tool has been a big help but we can be a little limited as we get into more advanced ideas. Review collected by and hosted on G2.com.