This is a great tool for testing professionals. I am a medium advanced user and for me it was easy to get started and chat + possibility to get personal training sessions was very helpful in getting started. I'm very happy with the decision to use WTO as our testing tool Review collected by and hosted on G2.com.

The getting started guides could be more developed at the moment, on the other hand you get GREAT help with training in personal sessions. Review collected by and hosted on G2.com.

I am a Website Performance Specialist, and have worked with many A/B testing solutions. I find Webtrends to be in the top tier when it comes to efficient delivery of injected code and minimum performance degradation (All A/B testing tools will impact website performance but the goal is to keep the impact as low as possible) Review collected by and hosted on G2.com.

I would like a better audit trail on the WTO dashboard, currently it just shows Activation date and last updated. It would be much more helpful if there is an audit trail for date/time for all the changes performed on an experience. Review collected by and hosted on G2.com.

The team goes above and beyond to help and support their customers Review collected by and hosted on G2.com.

The interface is a little lacking, but I believe this is shortly getting improved Review collected by and hosted on G2.com.

My team have used WTO to run experimentation programmes for several brands of varying sizes. The data analysis tools are easy to use and can be integrated really easily. It's an ideal tool for CRO teams and experimentation. The customer support is really easy to use and their customer relations team are very responsive. Review collected by and hosted on G2.com.

The UI takes some getting used to, but it's not too difficult. Review collected by and hosted on G2.com.

One of the standout aspects to Webtrends Optimize would be their responsiveness and support. They are remarkably fast at replying to support tickets, questions and inquiries. The prompt communication has been invaluable in keeping projects on track and us fully informed of everything ongoing.

Webtrends Optimize takes the time to listen to our ideas, suggestions and understands our vision to incorporate our feedback, which has significantly aided our personalization visions but also brought new features to the platform for not only us to use but all clients. With some features taking only weeks to turnaround but making huge differences to how we use the platform.

The briefing process of new tickets and experiences is also very straightforward, with Webtrends Optimize thoroughness and attention to detail making a significant difference in our projects, consistently thinking of aspects we hadn't considered, offering additional thoughts and suggestions that enhance our strategies. This proactive approach not only addresses potential issues from rising further down the line but also aids our project plan timelines. Review collected by and hosted on G2.com.

I feel there are a few features missing from the platform, however Webtrends Optimize are very quick to listen and take onboard feedback. There is also a straightforward process to submit such requests. Review collected by and hosted on G2.com.

Support team are responsive and helpful. Review collected by and hosted on G2.com.

Difficulty managing page flicker and experiment triggering on single page applications. Review collected by and hosted on G2.com.

The knowledge and skills of the team is what sets Webtrends apart from others - whatever the idea, test or hunch, the team will work with you to find a solution... and if there isn't one, they are SO product-focused they will often take your idea forward and build something custom to support. As a result, the opportunities feel endless - which is an amazing feeling!

The team are thorough in their approach; from initial briefing, to ongoing project management and progress calls - I'm always clear of their focus as well as updates or support needed, allowing us to easily manage business expectations.

Nothing is too much for the team, they are always on hand to help and offer their support, whether it's AB test advice, technical knowledge, reporting queries or to just soundboard ideas - they really do form part of our extended team! Review collected by and hosted on G2.com.

I think the only downside is the platform UI could be slightly improved - however in true Webtrends Optimise style this is something they're actively working on :) Review collected by and hosted on G2.com.

WTO is very good in doing what you need to do like A/B testing, personalisations etc. It very developer friendly and once you get used to the tool it becomes very intuitive and user firiendly. I also like how you can personalise it to do whatever you need and how responsive the team are in heloing with queries and demos. Review collected by and hosted on G2.com.

I think the tool UI could be improved so its slightly more user friendly. Review collected by and hosted on G2.com.

Easy to understand and set up. Data is robust and easy to analyse. Results are presented in an informative manner. Excellent support from the team! Review collected by and hosted on G2.com.

None so far! It's a great tool and so far no problems Review collected by and hosted on G2.com.

The team at WTO are always available to assist with any support needed when using their platform. Their communication is always quick which I haven't always experienced working with other testing platforms. The onboarding process is super straightforward and they even work with you to set up your custom KPI tracking! Review collected by and hosted on G2.com.

I have no specific dislikes about WTO, any issues I encounter with the platform are swiftly quered through their ticketing service and fixed! Review collected by and hosted on G2.com.