--- title: Webgility Reviews meta\_title: 'Webgility Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 381 reviews by the users' company size, role or industry to find out how Webgility works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 381 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Webgility Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Webgility’s **knowledgeable customer support** , highlighting its significant impact on their business operations and efficiency. [(22 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714291&qs=pros-and-cons#reviews) Users commend the **ease of use** of Webgility, simplifying order recording and inventory synchronization effortlessly. [(21 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1715339&qs=pros-and-cons#reviews) Users commend Webgility for its **exceptional customer service** and knowledgeable support that enhances operational efficiency. [(16 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714901&qs=pros-and-cons#reviews) Users love the **easy integrations** , simplifying order management and enhancing efficiency with QuickBooks and Netsuite. [(13 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714427&qs=pros-and-cons#reviews) Users appreciate the **automation** of Webgility, enjoying seamless integrations and effortless transaction management with QuickBooks. [(12 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1715137&qs=pros-and-cons#reviews) Users find the **limited sync frequency** in the Base Plan of Webgility needs improvement for better functionality. [(6 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=2407588&qs=pros-and-cons#reviews) Users find the **missing features** of Webgility limiting, particularly the inability to select a default warehouse. [(4 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=2254252&qs=pros-and-cons#reviews) Users face **syncing issues** with Webgility, especially concerning frequency and integration with other sales channels. [(4 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=2407547&qs=pros-and-cons#reviews) Users find the **complex interface** challenging, especially during setup, though support is available for assistance. [(3 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714473&qs=pros-and-cons#reviews) Users find the **difficult setup** of Webgility challenging without adequate guidance, especially for those new to ecommerce tools. [(3 mentions)](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714773&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Webgility ##### 1. Customer Support Users praise Webgility’s **knowledgeable customer support** , highlighting its significant impact on their business operations and efficiency. [ See 22 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714291&qs=pros-and-cons#reviews) See Related User Reviews EP Edwin P. Small-Business (50 or fewer emp.) 5.0/5 "Helpful Support and Training—Learned to Post Orders to QuickBooks with Ease" What do you like about Webgility? The support team is very helpful and respect customers whenever they need like today I learned how to post orders to QuickBooks and trainer helped me ![Maria T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria T.") MT Maria T. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Webgility with Anytime Support That Keeps QuickBooks Posting Smooth" What do you like about Webgility? It is a very user friendly and I like that I have access to reaching to support any time and they can assist me resolving issue with Webgility so that ##### 2. Ease of Use Users commend the **ease of use** of Webgility, simplifying order recording and inventory synchronization effortlessly. [ See 21 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1715339&qs=pros-and-cons#reviews) See Related User Reviews ![Maria T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria T.") MT Maria T. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Webgility with Anytime Support That Keeps QuickBooks Posting Smooth" What do you like about Webgility? It is a very user friendly and I like that I have access to reaching to support any time and they can assist me resolving issue with Webgility so that ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN 5.0/5 "Flawless Transaction Sync, Easy Integration" What do you like about Webgility? I like Webgility for its automation, which eliminates the need for manual transactions. The ease of posting and unposting transactions is a standout f ##### 3. Helpful Users commend Webgility for its **exceptional customer service** and knowledgeable support that enhances operational efficiency. [ See 16 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714901&qs=pros-and-cons#reviews) See Related User Reviews EP Edwin P. Small-Business (50 or fewer emp.) 5.0/5 "Helpful Support and Training—Learned to Post Orders to QuickBooks with Ease" What do you like about Webgility? The support team is very helpful and respect customers whenever they need like today I learned how to post orders to QuickBooks and trainer helped me ![Maria T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria T.") MT Maria T. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Webgility with Anytime Support That Keeps QuickBooks Posting Smooth" What do you like about Webgility? It is a very user friendly and I like that I have access to reaching to support any time and they can assist me resolving issue with Webgility so that ##### 4. Integrations Users love the **easy integrations** , simplifying order management and enhancing efficiency with QuickBooks and Netsuite. [ See 13 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714427&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Knowledgeable Integration Team and Big Weekly Time Savings" What do you like about Webgility? The integration team was very knowledgeable and very helpful. Using Webgility has reduced our accounting team's work hours of work every week. ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN 5.0/5 "Flawless Transaction Sync, Easy Integration" What do you like about Webgility? I like Webgility for its automation, which eliminates the need for manual transactions. The ease of posting and unposting transactions is a standout f ##### 5. Automation Users appreciate the **automation** of Webgility, enjoying seamless integrations and effortless transaction management with QuickBooks. [ See 12 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1715137&qs=pros-and-cons#reviews) See Related User Reviews ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN 5.0/5 "Flawless Transaction Sync, Easy Integration" What do you like about Webgility? I like Webgility for its automation, which eliminates the need for manual transactions. The ease of posting and unposting transactions is a standout f ![Fay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fay L.") FL Fay L. Small-Business (50 or fewer emp.) 5.0/5 "Thank you Webgility Team!" What do you like about Webgility? Our webgility implementation and onboarding experience has been very positive. Faizan, our training specialist, has demonstrated strong product knowle ### 5 Cons or Disadvantages of Webgility ##### 1. Improvement Needed Users find the **limited sync frequency** in the Base Plan of Webgility needs improvement for better functionality. [ See 6 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=2407588&qs=pros-and-cons#reviews) See Related User Reviews ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN 5.0/5 "Flawless Transaction Sync, Easy Integration" What do you dislike about Webgility? Not being able to select a default warehouse would be a nice feature. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great Customer Service" What do you dislike about Webgility? Squar ePOS hosted by Weebly.com doesn't support Webgility. ##### 2. Missing Features Users find the **missing features** of Webgility limiting, particularly the inability to select a default warehouse. [ See 4 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=2254252&qs=pros-and-cons#reviews) See Related User Reviews ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN 5.0/5 "Flawless Transaction Sync, Easy Integration" What do you dislike about Webgility? Not being able to select a default warehouse would be a nice feature. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great Customer Service" What do you dislike about Webgility? Squar ePOS hosted by Weebly.com doesn't support Webgility. ##### 3. Syncing Issues Users face **syncing issues** with Webgility, especially concerning frequency and integration with other sales channels. [ See 4 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=2407547&qs=pros-and-cons#reviews) See Related User Reviews ![Fay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fay L.") FL Fay L. Small-Business (50 or fewer emp.) 5.0/5 "Thank you Webgility Team!" What do you dislike about Webgility? There is a lack of synchronization features with other sales channels, such as TikTok. KD Kantha Subramanian D. Small-Business (50 or fewer emp.) 5.0/5 "Automated WooCommerce–QuickBooks Sync Made Simple" What do you dislike about Webgility? Overall, Webgility works well for our needs. If I had to mention one area for improvement, it would be the limitation on sync frequency in the Base Pl ##### 4. Complex Interface Users find the **complex interface** challenging, especially during setup, though support is available for assistance. [ See 3 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714473&qs=pros-and-cons#reviews) See Related User Reviews JD Jon D. Small-Business (50 or fewer emp.) 5.0/5 "Prerit Agrawal is an amazing account Rep for Webgility!" What do you dislike about Webgility? The dashboard button is a bit difficult to find on the login site. Other than that, no other concerns. ![Jack K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack K.") JK Jack K. Small-Business (50 or fewer emp.) 5.0/5 "Webgility solved inventory and cost sync between Shopify, Amazon and QuickBooks" What do you dislike about Webgility? Nothing yet! It can be a little complicated to set up on your own, but they have a very helpful team to guide you through the onboarding process. ##### 5. Difficult Setup Users find the **difficult setup** of Webgility challenging without adequate guidance, especially for those new to ecommerce tools. [ See 3 mentions ](https://www.g2.com/products/webgility/reviews?filters%5Bsentiment_snippet%5D=1714773&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Seamless Automation That Saves Hours Every Day" What do you dislike about Webgility? The initial process of syncing Webgility with QuickBooks was somewhat tedious, though I attribute that to the way I originally set up QuickBooks and m ![Jack K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack K.") JK Jack K. Small-Business (50 or fewer emp.) 5.0/5 "Webgility solved inventory and cost sync between Shopify, Amazon and QuickBooks" What do you dislike about Webgility? Nothing yet! 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Small-Business (50 or fewer emp.) 3/9/2023 "Webgility is FANTASTIC for order management with multiple platforms & Quickbooks!" 4.5/5 What do you like best about Webgility? Webgility is easy to set up and very affordable for what it does for you. No longer do you have to manually enter in sales! Sell across multiple platforms without the worry of overselling your products. They also constantly update their platform, unlike many others. 100% amazing customer service as well! Review collected by and hosted on G2.com. What do you dislike about Webgility? More training on setting up and using the platform would be great. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? We no longer have to enter in orders manually & with scheduler we can now sell all inventories across multiple platforms without overselling! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SG STEVEN G. Small-Business (50 or fewer emp.) 4/19/2023 "I have over 35 years in the IT space. Webgility has one of the finest support in my experience" 5/5 What do you like best about Webgility? The support is outstanding. The product features have a wide breadth of capabilities and the customization process for new customer-specific features is not overly expensive and operationally efficient. Review collected by and hosted on G2.com. What do you dislike about Webgility? So far, I cannot identify any issues, other than I wish they had interoperability with some additional ERPs than Quickbooks. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? Synchronization of Prices and Inventory quantity; Order integration with ERP along with multiple customizations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 11/7/2023 "Webgility is great" 4/5 What do you like best about Webgility? Once setup properly, it runs well. It's a good way to get your online invoices into quickbooks automatically. Review collected by and hosted on G2.com. What do you dislike about Webgility? There seems to be a lot of troubleshooting to get it setup the right way. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? Removes data entry. Review collected by and hosted on G2.com. Show More Response from Lynaia Lutes of Webgility [Editedit](https://www.g2.com/survey_responses/webgility-review-8833112/official_response/edit) Hello! Thank you so much for your feedback. The tricky thing about accounting is that there are many ways to set it up, so sometimes getting the settings just right for you can take some time. We appreciate your patience and are glad we could everything running smoothly for you. Wishing you success! Validated ReviewerSource: Organic CB Cary B. Small-Business (50 or fewer emp.) 3/6/2023 "MUCH BETTER THAN SHIPSTATION !!!" 5/5 What do you like best about Webgility? Everything! I have used both Webgility and ShiStation, and there is no comparison. Webgility blows ShipStation out of the water. It can do so much more, like sync your QB inventory to your selling platforms. Review collected by and hosted on G2.com. What do you dislike about Webgility? Honestly, nothing. I have been a customer for over 11 years (once left for ShipStation), and will continue to be a customer for many years. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? Order download, and ease of shipping. Inventory management is also a huge plus. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AG Andrew G. Small-Business (50 or fewer emp.) 3/30/2023 "Terrible Software - Full of Bugs" 0/5 What do you like best about Webgility? Very little -- the features advertised sound amazing. Good luck getting them to work properly. Review collected by and hosted on G2.com. What do you dislike about Webgility? Spent months trying to get the software to work as advertised. Full of bugs and slow support. Cancellation requires someone from their billing department to call you before they'll cancel your account. Took multiple attempts and weeks of time before they would cancel. Countless hours with support trying to get the software to work correctly. Save yourself the trouble and go with another vendor. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? Accounting automation done poorly, which is not what you want from something with full control over your business's books. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 11/2/2023 "Webgility is Excellent" 5/5 What do you like best about Webgility? The Customer Service and Tech Support is great! The best I have every worked with. Review collected by and hosted on G2.com. What do you dislike about Webgility? There is nothing i dislike about webgility. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? Sales Orders, Accounting Software intergation, data. Review collected by and hosted on G2.com. Show More Response from Lynaia Lutes of Webgility [Editedit](https://www.g2.com/survey_responses/webgility-review-8810241/official_response/edit) Hi, there. Thank you so much for your review. We agree that our support team is the best. :) Wishing you continued success! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![nick e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "nick e.") NE nick e. Small-Business (50 or fewer emp.) 3/28/2023 "Best customer service around" 5/5 What do you like best about Webgility? Customer service solves the issues quickly and efficiently. Compared to other experiences, Webgility's customer service is top-notch. Review collected by and hosted on G2.com. What do you dislike about Webgility? Currently no dislikes. We have had a great experience. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? We used another platform, but they didn't have the technical side down. As a result our accounting was not accurate. Webgility has allowed our Amazon and other platforms' data to be perfect. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Small-Business (50 or fewer emp.) 8/3/2023 "Very good service, works well iwth QBO" 5/5 What do you like best about Webgility? Simple and easy to use. Great customer service. Review collected by and hosted on G2.com. What do you dislike about Webgility? Sometimes it seems to be little slow to connect and transfer the orders to QBO. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? Connecting WOO Commerce to QBO. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CS Christina S. Small-Business (50 or fewer emp.) 5/24/2023 "Top Notch Service and Support!" 5/5 What do you like best about Webgility? Kshitij is phenomenal!! He has been extremely helpful and he's very thorough with everything! Any time I have needed help, he is quick to respond and assist! Review collected by and hosted on G2.com. What do you dislike about Webgility? Everything has been great! I have no dislikes to report. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? Webgility has been a huge help with our integration to Shopify and posting into our QB Desktop. It's easy to use and works great! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SC Sanjit C. Small-Business (50 or fewer emp.) 3/20/2023 "Professionalism" 5/5 What do you like best about Webgility? It saves a lot of time for data input and reconciliation. Customer support and integration teams are very helpful. Recently I have been working with Vipin and Faizan. They are the most efficient and courteous people. Review collected by and hosted on G2.com. What do you dislike about Webgility? I haven't come across any serious problem that couldn't be resolved by the team. Review collected by and hosted on G2.com. What problems is Webgility solving and how is that benefiting you? Integration with new ERP system. Review collected by and hosted on G2.com. 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