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Wave

By Wave

4.3 out of 5 stars

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Wave Reviews & Product Details

Profile Status

This profile is currently managed by Wave but has limited features.

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Pricing

Pricing provided by Wave.

Pay your staff

$20-$35
per month

Accept credit cards

2.9% + 30¢
PER TRANSACTION

Wave Integrations

(5)
Integration information sourced from real user reviews.

Wave Media

Wave Demo - chrome-invoice-accounting.jpg
chrome-invoice-accounting.jpg
Wave Demo - chrome-invoice-one-experience.jpg
chrome-invoice-one-experience.jpg
Wave Demo - chrome-invoice-professional-invoices.jpg
chrome-invoice-professional-invoices.jpg
Wave Demo - chrome-invoice-accept-online-payments.jpg
chrome-invoice-accept-online-payments.jpg
Wave Demo - chrome-invoice-recurring-billing.jpg
chrome-invoice-recurring-billing.jpg
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Wave Reviews (308)

View 3 Video Reviews
Reviews

Wave Reviews (308)

View 3 Video Reviews
4.3
308 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Architecture & Planning
UA
Small-Business (50 or fewer emp.)
"Great for my nonprofit organization"
What do you like best about Wave?

The free version is great for a start up nonprofit. It is easy to navigate for someone without a finance background. Customer support has always been helpful. Review collected by and hosted on G2.com.

What do you dislike about Wave?

I don't have a finance background to having the help articles be a little more clear would be helpful. Review collected by and hosted on G2.com.

Verified User in Education Management
CE
Small-Business (50 or fewer emp.)
"FREE CORE ACCOUNTING TOOLS"
What do you like best about Wave?

FREE CORE ACCOUNTING TOOLS

EASY TOUSE

CLOUD BASED ACCESS

INVOICING MADE SIMPLE

BANK TRASACTION SYNCING

INTEGRATED PAYMENTS

REPORTING OF FINANCIAL STATEMENTS Review collected by and hosted on G2.com.

What do you dislike about Wave?

NO INVENTORY MANAGEMENT

NO TIME TRACKING

LIMITED INTERGRATION

CUSTOMER SUPPORTCAN BESLOW

PAYROLL LIMITATION Review collected by and hosted on G2.com.

BD
Small-Business (50 or fewer emp.)
"Not a good company"
What do you like best about Wave?

I would strongly advise against using Wave for invoicing and client management. After setting up my client in Wave and billing them for $300 with a second $1,400 proposal that was almost immediately accepted, Wave suddenly and without explanation closed my account and refunded my customer.

This was not only a massive inconvenience, but it also caused significant embarrassment for me with my client. What’s worse, their support team was unresponsive and unhelpful. Despite reaching out for an explanation, I was met with a complete lack of accountability or a clear reason for their actions. Review collected by and hosted on G2.com.

What do you dislike about Wave?

I have since switched to FreshBooks, where I’ve received much better service and support. Wave’s mishandling of my account caused major disruptions in my business, and I cannot recommend Wave to anyone. In fact, I would actively warn freelancers and small business owners to avoid them. They simply can’t be trusted to treat their users with respect, and their support department was completely unhelpful. Review collected by and hosted on G2.com.

Lydia K.
LK
D365 Finance Consultant
Small-Business (50 or fewer emp.)
"How good is Wave."
What do you like best about Wave?

I like that it is user-friendly, and it has free core features. Review collected by and hosted on G2.com.

What do you dislike about Wave?

It does not have capacity for a large company, it's for small companies. Review collected by and hosted on G2.com.

Keith N.
KN
Strategist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"I am shocked at how bad the support is"
What do you like best about Wave?

It has a clean interface and is easy to use for basic bookkeeping. Review collected by and hosted on G2.com.

What do you dislike about Wave?

The billing side of the software has a bug. It didn't even notify me that payments were failing, and so it has cost the company several thousand dollars in lost revenue.

I contacted support last month and have been following up, but their responses are incredibly slow and ineffective, and they have not even indicated that they know how to resolve the problem yet. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business (50 or fewer emp.)
"Serviceable"
What do you like best about Wave?

Easy to use interface, provides needed features such as invoicing, payment processing, as well as many useful reports. Review collected by and hosted on G2.com.

What do you dislike about Wave?

The amount of or lack thereof intergrations available. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Wave Disabled my Account without any Warning or Explanation"
What do you like best about Wave?

Wave was a core part of my business when it was a startup. We ran all of our invoicing through Wave. It worked as expected most time. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Wave disabled our account without any warning or explanation as to why.

This is extremely problemmatic in any business, so I would never recommend Wave to another small business. Review collected by and hosted on G2.com.

Elli C.
EC
Book Coach and Developmental Editor
Small-Business (50 or fewer emp.)
"Simple billing app for a fair price"
What do you like best about Wave?

It is so easy to create bills and automatically send them, duplicate past bills, and set automatic reminders. There are other offerings I don't currently take advantage of, but for what I use it for it's brilliant. I moved to Wave from Paypal because Paypal raised their prices without my being aware of it. Wave has reasonable pricing while focussing on a great billing system. I also love how they simplify legal language on the side of the original text when they have a change of terms.

I now use Wave for all of my billing.

Customer support has also been very friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Sometimes the stats on the dashboard are confusing and more explanations could be helpful. Also, I don't like how discounts are handled: they show up as a 100% price income + partial return or something silly like that. It's really confusing, unnecessary, and messes with my stats. So I don't use the discount feature anymore but simply charge the lower price in my billing without the discount showing as such.

Also, I don't like that the invoice number shows in the reference line when sending, so I always delete that--but I'm happy it's deletable, so thank you Wave! Review collected by and hosted on G2.com.

Dax D.
DD
Vice President Marketing
Small-Business (50 or fewer emp.)
"Great functionality for free with a lot of upgrades for a reasonable price"
What do you like best about Wave?

Their invoicing system is very easy to use and customer friendly.

They also charge a reasonable amount for credit card processing for small companies. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Bank integration for bill payment tracking can get a little confusing. Review collected by and hosted on G2.com.

Egor U.
EU
Bandmaster
Small-Business (50 or fewer emp.)
"A must have business Accounting service especially for Canada"
What do you like best about Wave?

My income taxes are basically done as we go on any taken day. If you got everything categorized your taxes are always done. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Unless you get an optional paid subscription services that many business don't even need you can not get any support not by email nor by Messenger or on the phone. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Wave.

Pay your staff

$20-$35
per month

Accept credit cards

2.9% + 30¢
PER TRANSACTION

Wave Plus

$149
per month
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Journal Entries
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Invoice Customization
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