Waitwhile Reviews (339)

Reviews

Waitwhile Reviews (339)

4.9
340 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and intuitive interface, which simplifies appointment management and enhances customer interactions. Many appreciate the seamless setup process and the ability to customize features to fit their needs. A common limitation noted is the occasional confusion regarding wait times displayed, which can mislead customers about their appointment status.

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Kylee C.
KC
Kylee C.
Veterinarian Assistant 2
Mid-Market (51-1000 emp.)
"Great program"
5/5
What do you like best about Waitwhile?

It's so helpful to be able to message clients to see where they're at or to get any extra information that I need. It is also very helpful that I can see alerts when someone's messaging me back. I feel like scheduling appointments is very easy and simple. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

There's nothing that disappoints me about weight while I feel like it's a program that works really well. It helps me to be able to communicate with our customers and our clients very well. Review collected by and hosted on G2.com.

Morgan F.
MF
Morgan F.
Ambassador
Small-Business (50 or fewer emp.)
"Simple to Use with an Easy-to-Learn Format"
5/5
What do you like best about Waitwhile?

It is simple to use and has an easy to learn format. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

There is not much that I don't like about it. Review collected by and hosted on G2.com.

Maegan R.
MR
Maegan R.
Marketing Content Specialist
"Powerful Customization, Perfect for Event Management"
5/5
What do you like best about Waitwhile?

I appreciate Waitwhile for providing robust capabilities and endless customization options, which were crucial for our trade show event. The ability to customize workflows, message automations, form questions, schedules, and waitlist settings was particularly helpful. It allowed us to build an ideal setup that made our event possible and completely turnkey. The platform is feature-rich, offering flexibility for various applications, which significantly enhanced our ability to manage the registration and communication processes for event attendees effectively. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

While the initial setup of Waitwhile was straightforward for basic configurations, customizing the platform for specific needs presented challenges. When we aimed for a more tailored setup for our event, automating processes became complex, and overlapping schedules sometimes disrupted the waitlist functionality. Although these issues were resolvable, they added a layer of complexity. Additionally, while we utilized Waitwhile's native texting and email features, integration with our existing email system would have been preferable, allowing emails to come from an authorized address. Review collected by and hosted on G2.com.

Elisha M.
EM
Elisha M.
Sales Associate
Small-Business (50 or fewer emp.)
"Intuitive, Easy to Use, and Completely Hassle-Free"
5/5
What do you like best about Waitwhile?

Intuitive and easy to use, not hard to figure out Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

I dislike nothing. No complaints whatsoever Review collected by and hosted on G2.com.

Sucheta N.
SN
Sucheta N.
Teaching Assistant
"Enhances Task Monitoring with Intuitive UI"
4.5/5
What do you like best about Waitwhile?

I use Waitwhile for my office hours, and it really helps me monitor my tasks at hand. I like the good UI as it clearly shows who is waiting, then moves them to serving, and finally to completed. It even shows how much time I have served a person, which is very helpful. The initial setup was good and easy. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

I think Waitwhile could improve by automating the process of moving from 'waiting' to 'serving' instead of doing it manually. Review collected by and hosted on G2.com.

Sidalia L.
SL
Sidalia L.
MANAGER
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Use and Highly Reliable"
5/5
What do you like best about Waitwhile?

The system is both easy to use and highly reliable Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

At this time, I have nothing to dislike. Review collected by and hosted on G2.com.

MP
Megan P.
Career specialist
Small-Business (50 or fewer emp.)
"Helpful for busy office"
5/5
What do you like best about Waitwhile?

It has been so helpful with a busy office to service customers in order or entry and priority. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

I don’t see any issues yet. I think it has been very helpful Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"Efficient, User-Friendly, and Fun to Customize with Colors"
5/5
What do you like best about Waitwhile?

Very efficient and user friendly! Also enjoy the different colours you can use. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

Not much. I haven't experienced any glitches. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
GB
Verified User in Business Supplies and Equipment
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Efficient appointment scheduling to arrive on time and be received"
5/5
What do you like best about Waitwhile?

Making an appointment allows you to arrive on time and be received. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

THE LONG LIST, not possible to put the list on 2 pages Review collected by and hosted on G2.com.

"Effortless Space Reservations with Waitwhile"
5/5
What do you like best about Waitwhile?

What I like most about Waitwhile is that I can control all booking reservations through the app instead of using my laptop. It gives us the opportunity to reserve the space for people who didn't sign in, and it also allows us to review reservation times and times available. Everything works well in Waitwhile for me, I don't see any areas of improvement. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

That the app crashes sometimes just like any other app Review collected by and hosted on G2.com.