Waitwhile

By Waitwhile, Inc

4.9 out of 5 stars

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Waitwhile Reviews & Product Details

Pricing

Pricing provided by Waitwhile.

Enterprise

Contact Us
Per Year

Waitwhile Media

Waitwhile Demo - Remote queue & appointment scheduling – empower your customers
Let customers join a virtual queue or schedule an appointment from anywhere. Reduce walk-ins, manage foot traffic efficiently, and improve the guest experience with self-service booking.
Waitwhile Demo - Waitlist & booking management – manage all in one platform
Keep track of waitlisted customers and scheduled bookings in one place. Automatically notify guests when it’s their turn, reducing walkaways and improving customer satisfaction.
Waitwhile Demo - Two-way messaging & notifications – engage customers seamlessly
Communicate with customers through SMS, email, and chat. Send appointment reminders, answer questions, and reduce no-shows with automated notifications.
Waitwhile Demo - Calendar & staff scheduling – streamline availability
View your team’s schedule at a glance, assign appointments efficiently, and keep operations running smoothly with a shared calendar.
Waitwhile Demo - Analytics & reporting – optimize with real-time insights
Gain real-time insights into customer flow, wait times, and staff performance. Optimize operations and improve service efficiency with actionable reports.
Waitwhile Demo - Integrations & API – connect with your favorite tools
Connect Waitwhile with the apps you already use, including CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App, and more. Automate workflows and sync customer data effortlessly.
Ever wondered how Waitwhile works? Waitwhile is a customizable cloud-based queue management and appointment scheduling platform that organizations can use to create the perfect end-to-end customer journeys with waitlists, appointments, mess
Play Waitwhile Video
Ever wondered how Waitwhile works? Waitwhile is a customizable cloud-based queue management and appointment scheduling platform that organizations can use to create the perfect end-to-end customer journeys with waitlists, appointments, mess
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Waitwhile Reviews (331)

Reviews

Waitwhile Reviews (331)

4.9
332 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and intuitive interface, which simplifies appointment scheduling and customer management. Many appreciate how it streamlines workflows and enhances communication with clients, making operations more efficient. A common limitation noted is the occasional difficulty in adjusting settings on the fly.

Pros & Cons

Generated from real user reviews
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DAVID M.
DM
LEADER
Enterprise (> 1000 emp.)
"USER FRIENDLY AND CONVENIENT"
What do you like best about Waitwhile?

CONVENIENCE OF USE AND HOW USER FRIENDLY THE SERVICE IS. IT MAKES YOUR DAY TO DAY JOB SO MUCH EASIER. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

NOTHING THAT I HAVE FOUND AS OF YET. THIS IS STILL NEW BUT SO FAR NOTHING NEGATIVE HAS ARISEN. Review collected by and hosted on G2.com.

Zahid A.
ZA
Logistics Manager
Mid-Market (51-1000 emp.)
"Waitwhile for organisations."
What do you like best about Waitwhile?

That keeps all the customers in order to be served. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

Searches are not easy when you are looking for a particular transaction. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Small-Business (50 or fewer emp.)
"It is a very efft system and is easy to manage for my job."
What do you like best about Waitwhile?

The calendar where I can see the appointments. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

That the parents are receiving messages that do not match what is happening before or after an appointment. Review collected by and hosted on G2.com.

Saher E.
SE
Teaching Assistant
Enterprise (> 1000 emp.)
"Streamlined and stress-free office hour scheduling!"
What do you like best about Waitwhile?

Waitwhile has completely transformed the way I manage student office hours. As a TA, I love how easy it is for students to sign up in advance and receive reminders about their time slots. The live queue updates and flexibility to manage walk-ins make it super efficient. It also saves me from dealing with crowded waiting rooms and keeps everything organized and fair. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

The platform works well overall, but sometimes the interface on mobile devices can feel slightly clunky. Review collected by and hosted on G2.com.

Jessica B.
JB
Café Ambassador
Enterprise (> 1000 emp.)
"Waitwhile Is Worth It"
What do you like best about Waitwhile?

My coworkers and I enjoy using Waitwhile because it is super user friendly and organized. It helps us manage our nook reservations for our customers, especially when they have issues doing it on their own online. The interface is very appealing and its nice that we can view the status for ex. (Delayed, cancelled, arrived). Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

I wish that we could have smaller increments to set reservation times, such as 15 mins. I also wish that it let us put the time for example 3:15-4:15 instead of just 30min-hourly increments. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
"Waitwhile Review"
What do you like best about Waitwhile?

We use the service to manage our students/appointments. It allows us the flexibility to see students on a first come/first serve basis, which allows us to see more students in a day. Waitwhile messaging also allows students to follow their progress in line, so they can get a sense of when their appointment will be. The stats page helps us track everything (reason for stundets visists, number of appointments, etc.) Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

I can't think of any downsides, as it has vastly improved our student services. Review collected by and hosted on G2.com.

FLOLI D.
FD
Brand Ambassador
Enterprise (> 1000 emp.)
"Simple process and easy to manage"
What do you like best about Waitwhile?

I like that it is a straight forward platform that is simple to navigate through, for the host and the client. It is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

The only opportunity I have is that I wish you can see the customers full details so that we can reach out to them before cancelling the no shows or even ban those that abuse the platform through the app. Review collected by and hosted on G2.com.

AV
Kitchen Planner
Small-Business (50 or fewer emp.)
"excellent"
What do you like best about Waitwhile?

it is very easy to use. its helps ne keeping everything organized Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

Honestly, there is not much for me to say about dislike. cpz its going pretty good so far Review collected by and hosted on G2.com.

Erin W.
EW
Brand Ambassador
Enterprise (> 1000 emp.)
"Waitwhile Review"
What do you like best about Waitwhile?

I like how easy Waitwhile is to maneuver as I check this site many times a day to verify the reservations of our nooks within Capital One. I also enjoy the number of different features Waitwhile supports as you can reserve space up to 3 days in advance online or on the spot through scanning the QR code. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

Sometimes I am unable to find the customer I am looking for when searching them with name and mobile number. Review collected by and hosted on G2.com.

Saher  E.
SE
Student
Enterprise (> 1000 emp.)
"A reliable and flexible scheduling tool"
What do you like best about Waitwhile?

Waitwhile offers great flexibility in managing appointments and virtual queues. The real-time updates and notifications keep our workflow organized and our customers informed. Setup was quick, and the customer support is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

There’s a bit of a learning curve for new users, especially when customizing settings. A more guided onboarding experience would make the process smoother. Review collected by and hosted on G2.com.

Questions about Waitwhile? Ask real users or explore answers from the community

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GU
Guest User
Last activity over 3 years ago

How do you use Waitwhile?

GU
Guest User
Last activity 9 months ago

Does Waitwhile have an app?

Pricing Options

Pricing provided by Waitwhile.

Enterprise

Contact Us
Per Year

Free

$0.00
Per Month

Starter

Starting at $31.00
Per Month
Waitwhile Comparisons
Waitwhile Features
SMS Updates
VIP Settings
Multilanguage Support
Customer Information
Predictive Analytics
Clerk Performance Reports
Hardware Agnostic
Digital Signage
Confirmations & Reminders
Appointment Follow-Up
Scheduling Notifications
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Waitwhile