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G2 recognized Waitwhile
Waitwhile

By Waitwhile, Inc

4.8 out of 5 stars

How would you rate your experience with Waitwhile?

Waitwhile Reviews & Product Details

Pricing

Pricing provided by Waitwhile.

Enterprise

Contact Us
Per Year

Waitwhile Integrations

(5)
Verified by Waitwhile

Waitwhile Media

Waitwhile Demo - Remote queue & appointment scheduling – empower your customers
Let customers join a virtual queue or schedule an appointment from anywhere. Reduce walk-ins, manage foot traffic efficiently, and improve the guest experience with self-service booking.
Waitwhile Demo - Waitlist & booking management – manage all in one platform
Keep track of waitlisted customers and scheduled bookings in one place. Automatically notify guests when it’s their turn, reducing walkaways and improving customer satisfaction.
Waitwhile Demo - Two-way messaging & notifications – engage customers seamlessly
Communicate with customers through SMS, email, and chat. Send appointment reminders, answer questions, and reduce no-shows with automated notifications.
Waitwhile Demo - Calendar & staff scheduling – streamline availability
View your team’s schedule at a glance, assign appointments efficiently, and keep operations running smoothly with a shared calendar.
Waitwhile Demo - Analytics & reporting – optimize with real-time insights
Gain real-time insights into customer flow, wait times, and staff performance. Optimize operations and improve service efficiency with actionable reports.
Waitwhile Demo - Integrations & API – connect with your favorite tools
Connect Waitwhile with the apps you already use, including CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App, and more. Automate workflows and sync customer data effortlessly.
Ever wondered how Waitwhile works? Waitwhile is a customizable cloud-based queue management and appointment scheduling platform that organizations can use to create the perfect end-to-end customer journeys with waitlists, appointments, mess
Play Waitwhile Video
Ever wondered how Waitwhile works? Waitwhile is a customizable cloud-based queue management and appointment scheduling platform that organizations can use to create the perfect end-to-end customer journeys with waitlists, appointments, mess
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Waitwhile Reviews (309)

Reviews

Waitwhile Reviews (309)

4.8
309 reviews

Pros & Cons

Generated from real user reviews
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DM
Community Resource Specialist
Mid-Market (51-1000 emp.)
"Simple to use, Efficient display"
What do you like best about Waitwhile?

I use Waitwhile quite often to check on different appointments at my work. Waitwhile is easy to use for viewing different appointments and most importantly, their statuses. The use of different colors makes it easy to quickly see who is involved and where they are. Their responses to any inquiries are quick and I feel like they really care. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

Honestly, nothing. It does everything I need it to do. Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Small-Business (50 or fewer emp.)
"Boosts Business Efficiency Effortlessly"
What do you like best about Waitwhile?

Waitwhile significantly improves business efficiency and makes operations much more straightforward and easygoing. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

Entering all the information while the customer is in front of you can feel a bit clunky at times. Review collected by and hosted on G2.com.

Rena M.
RM
Underwriter
Enterprise (> 1000 emp.)
"Our company uses Waitwhile for income and appraisal review."
What do you like best about Waitwhile?

Work can be cued and assigned to a party and it keeps track of how long your teammates have been waiting for their repsonse Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

I wish there was a way that Waitwhile sent a notification to alert to work waiting in the queue Review collected by and hosted on G2.com.

Brooke B.
BB
Store Manager
Mid-Market (51-1000 emp.)
"Waitwhile is customizable and super user-friendly!"
What do you like best about Waitwhile?

We use Waitwhile with over 50+ customers a day and have no issues. It's been super easy to customize to fit the needs of our store, and customers enjoy it too! Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

So far we haven't encountered any downsides to Waitwhile. Review collected by and hosted on G2.com.

AN
sales
Mid-Market (51-1000 emp.)
"Great comunnication"
What do you like best about Waitwhile?

I can send customers messages about their orders Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

I have to use a different tab instead of program I am currently using Review collected by and hosted on G2.com.

Eddie C.
EC
Cafe Ambassador
Small-Business (50 or fewer emp.)
"Waitwhile @ Capital One"
What do you like best about Waitwhile?

I love how easy waitwhile is to use in the Cafe spaces. Reservations are easy to manage and we see us constantly using it through the day to have an easy and smooth process with our operationis. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

No downsides in my opinion. I am happy with the product. Review collected by and hosted on G2.com.

Ana Paula .
A
Admissions
Mid-Market (51-1000 emp.)
"Fast and reliable"
What do you like best about Waitwhile?

Fast,reliable and it is helping make the process faster for clients. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

There nothing I dislike so far about waitwhile. Review collected by and hosted on G2.com.

CD
Program Manager
Small-Business (50 or fewer emp.)
"Easy way to use"
What do you like best about Waitwhile?

I like being able to see exactly what those waiting need so that the appropriate person can assist them quicker Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

I would like to add those of us that are contracted to be able to have our programs in the drop down menu. Review collected by and hosted on G2.com.

Travis B.
TB
Veterinary Technician
Small-Business (50 or fewer emp.)
"Very Helpful for the daily flow"
What do you like best about Waitwhile?

The best thing about wait while is that it makes it so easy to get people checked into our registration and to be able to send a text message to keep people UTD on where their at in line. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

I have issues with getting my registration to open up on Tuesdays. Every other day, no issues. I'm Not tech savvy at all so maybe if things could be more simple to figure out. Especially for people like me. lol Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Small-Business (50 or fewer emp.)
"Super Simple Interface Makes Tasks a Breeze"
What do you like best about Waitwhile?

Very simple user interface, straightforward. Review collected by and hosted on G2.com.

What do you dislike about Waitwhile?

Sometimes hard to tell when a customer checks in if not explicitly looking at the screen. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Waitwhile.

Enterprise

Contact Us
Per Year

Free

$0.00
Per Month

Starter

Starting at $31.00
Per Month
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Waitwhile Features
SMS Updates
VIP Settings
Multilanguage Support
Customer Information
Predictive Analytics
Clerk Performance Reports
Hardware Agnostic
Digital Signage
Confirmations & Reminders
Appointment Follow-Up
Scheduling Notifications
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Waitwhile