--- title: Voxjar Reviews meta\_title: 'Voxjar Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Voxjar works for a business like yours. date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Voxjar Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Voxjar but has limited features. Are you part of the Voxjar team? [Upgrade your plan](https://my.g2.com/voxjar/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Voxjar is AI-powered quality assurance for call centers. Connect your dialer or upload call recordings and Voxjar's AI scores every conversation against your own scorecard, surfaces coaching opportunities, and tracks agent performance over time. Instead of manually reviewing a 2-4% random sample of calls in spreadsheets, teams get consistent, explainable evaluations on 100% of their calls. Build custom scorecards ranging from simple pass/fail forms to weighted rubrics with conditional logic and auto-fail compliance gates. Every AI evaluation shows its reasoning, quotes the moments in the call that drove each score, and links back to the recording and transcript, so managers can trust the number and agents can see exactly what to change. Managers get dashboards, trend reporting, calibration tools, and coaching workflows. Agents get transparent feedback drawn from their own calls rather than generic advice. Compliance teams get automatic flags on the moments that matter, like missed disclosures or risky language. Voxjar is fully self-serve. You can run a free AI evaluation on a real call before creating an account, plans start at $99 per month, and every plan includes unlimited users, so QA analysts, supervisors, and agents can all work in the platform without per-seat math. There is a permanent free tier and no sales call required, though the team is easy to reach when you want help designing scorecards. Voxjar connects to dialers and contact center platforms including Convoso, RingCentral, Zoom Phone, and GoTo, with SFTP and API ingestion for everything else. It is built for SMB and mid-market operations that need enterprise-grade QA coverage without enterprise procurement: customer support teams, outbound sales floors, collections agencies, legal intake desks, home services companies, and BPOs. Teams use Voxjar to replace manual QA spreadsheets, expand review coverage from a small sample to every call, cut evaluation time from 15-20 minutes per call to minutes across the whole day's volume, and coach agents with specific, evidence-backed feedback instead of averages. * * * Seller [Voxjar](https://www.g2.com/sellers/voxjar) Discussions [Voxjar Community](https://www.g2.com/products/voxjar/discuss) Overview by Curtis Brown Show More ## Top-Rated Alternatives [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![JustCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ View All Alternatives ](https://www.g2.com/products/voxjar/competitors/alternatives) ## Voxjar hasn't been reviewed yet Used Voxjar? 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