Voxjar Reviews & Product Details

For me, it's how easy Voxjar is to use without a bunch of setup or back and forth with sales. As a PM, I really appreciate being able to jump in, find what I need, and set up automations without much effort. I also love that they don't charge per seat, so our whole team can use it without worrying about adding costs. The AI features are available from the start, which is refreshing compared to other tools that lock everything behind higher plans. Their support has been great too. You can tell they actually care about helping their customers. Review collected by and hosted on G2.com.

There's not a whole lot I dislike so far. Some of the more advanced features take a little time to figure out, and I'd love to see a few more options for customizing workflows. Nothing that's been a major blocker for us though. Review collected by and hosted on G2.com.

Voxjar's automations have been spectacular for us. The integration with RingCentral was super easy, the AI works like a charm, and we send the QA results to our Slack channels when there are problems flagged on a call. It also posts results to our CRM to trigger our own automations when our competitors are mentioned. Very slick and easy to set up and we barely have to login. Results just come to us.

It was also very easy to get started. Every other product I tried to review required that I talk to sales, and their reps never contacted me. Voxjar let me start a free trial to test out the AI system without a sales call and the support has been very helpful. Review collected by and hosted on G2.com.

It can produce a lot of alerts. When we got started we were getting tons of slack pings from our automations and had to determine what was actually important enough to alert us about. Review collected by and hosted on G2.com.

What I like most about Voxjar is its ease of use, seamless integration, and the responsiveness of its support team. The platform is straightforward and easy to navigate, making it simple for our team to incorporate into our daily operations. Whenever we've needed assistance, their support team has been quick to respond and helpful in resolving our questions. On top of that, Voxjar offers excellent value for the price, providing a great set of features at a very affordable cost. Review collected by and hosted on G2.com.

There isn't much to dislike. I'd appreciate more flexibility in reporting and analytics customization, but overall, Voxjar meets our needs very well. Review collected by and hosted on G2.com.

They are very helpful and their solutions are very flexible and have added many features that we have found really useful. We use FTP to send files across and Curtis was really helpful working with us to get that process working for our customer. We then wanted to use APIs to pull results out of the system to a custom dashboard and again the guys were really helpful in getting the information we needed to us to make that happen. Review collected by and hosted on G2.com.

From our perspective they are US based so there is a time delay on communication but we have never really needed an instant response to any of our questions. Review collected by and hosted on G2.com.

Being able to run our calls through Voxjar cut our review process in half, allowing us to be more proficient. Review collected by and hosted on G2.com.

You can get noticeably different results depending on the model you use, so if one model isn’t giving you what you’re looking for, it’s worth trying a different one. Review collected by and hosted on G2.com.

It was simple to set up, in budget, and saves me a lot of time listening to calls. Review collected by and hosted on G2.com.

There are a lot of AIs to choose from and it took some testing to find the right one for our calls. Review collected by and hosted on G2.com.

I like how much time it saves on auditing conversations. It has uncovered issues/training opportunities that were not previously on my radar. This product saves a ton of hours of work. Review collected by and hosted on G2.com.

Nothing about the product. It has uncovered concerns about people that I trusted on my team, but that's on our team, not Voxjar. Review collected by and hosted on G2.com.

I like its simplicity and how easily it integrates with our phone system. Review collected by and hosted on G2.com.

The AI feature needs to be enhanced, as the transcript is sometimes incorrect, which can lead to a low score for the caller. Review collected by and hosted on G2.com.