Voiceflow Reviews & Product Details

It's truly easy to use with the drag&drop builder. Also you have complex setups ready without writing a single line of code. Futher more, APIs are integrated easily for maximal flexibility. Review collected by and hosted on G2.com.

It's not yet like talking to a human, when using voiceflow. Some interpretation of user input leads the flow in the wrong dirction. Review collected by and hosted on G2.com.

We have been using Voiceflow for our web and text assistants. Product is great. User-friendly development but has a lot of depth if you want to create a complex assistant. Voiceflow continues to innovate and add new features. I also appreciate their support team. They are always available to help when you need it. Review collected by and hosted on G2.com.

I feel like they could do more from an analytics/transcripts perspective. The data is there but there is a bit of a manual effort / development effort to make the data useful at scale. Review collected by and hosted on G2.com.

What I appreciate about Voiceflow is that it takes less than 5 minutes from idea to first test. I always have access to the latest AI models. And a great Knowledge Base to manage my knowledge. I have already created over 200 Voiceflow projects. Review collected by and hosted on G2.com.

What I don't like is that it develops very quickly. So you constantly have to adjust to new features. Review collected by and hosted on G2.com.

Flexibility to integrate, do custom API calls, and build custom functions Awesome software and staff, you can do almost everything. Review collected by and hosted on G2.com.

I don't have any major dislike but if you need more detailed insights about your agents, you’ll need to use a BI tool. Review collected by and hosted on G2.com.

Seamless AI Integration, Designed Thoughtfully with the End User in Mind Review collected by and hosted on G2.com.

taking too much time to think about something. Review collected by and hosted on G2.com.

The community. They always engage with me, especially when I post my progress with Vocieflow. Review collected by and hosted on G2.com.

The tutorial may need some improvement. But overall they are giving good resource. Review collected by and hosted on G2.com.

The extensibility and flexibility of the platform allows us to use VoiceFlow for a variety of solutions. Derek and the team have also been incredibly responsive and supportive any time that we've had questions. Review collected by and hosted on G2.com.

I wish they had more workflow processes built into their UI. Having the ability to review/approve flow changes would have saved us a lot of headache. Review collected by and hosted on G2.com.

Voiceflow help product teams build an deoply ai customer experiences Review collected by and hosted on G2.com.

The integrations, we need more tools for integrate to our flows. Review collected by and hosted on G2.com.

Clear pricing on AI tokens, multiple LLM providers and the large amount of separate agents even on the Pro plan. Review collected by and hosted on G2.com.

I haven't found a way to change all my LLM providers at once from one place. Review collected by and hosted on G2.com.

Voiceflow allows easy to implement AI support with a low skill floor but a high skill ceiling. Extremely customisable and very flexible. Review collected by and hosted on G2.com.

Sometimes features can be unreliable or sparingly documented, but the support team is quick to help with any issues. Review collected by and hosted on G2.com.