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Compare Botpress and Voiceflow 
Featured Products
At a Glance
Market Segments
Small-Business (77.7% of reviews)
Small-Business (69.1% of reviews)
Entry-Level Pricing
Free Per Month
Free
Botpress
Star Rating
(460)4.5 out of 5
Market Segments
Small-Business (77.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansVoiceflow
Star Rating
(109)4.6 out of 5
Market Segments
Small-Business (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Voiceflow excels in user-friendliness, particularly with its visual drag-and-drop interface that simplifies the process of designing and prototyping conversational AI chatbots. Users appreciate how quickly they can build, test, and iterate on conversational flows without needing extensive technical knowledge.
- According to verified reviews, Botpress stands out for its flexibility and scalability, making it a solid choice for users who require a customizable solution. Reviewers highlight the platform's ability to support various integrations and its budget-friendly nature, which includes monthly AI credits.
- Users say that Voiceflow's no-code building capabilities significantly enhance the development experience, allowing teams to create complex conversational flows with ease. The platform's intuitive features, such as the agent step, are noted for their ability to streamline the building process.
- Reviewers mention that while Botpress is accessible for users from non-technical backgrounds, some find that it may require a bit more effort to achieve the same level of customization as Voiceflow. However, its strong integration support is a major plus for those looking to connect with various systems.
- G2 reviewers highlight that Voiceflow's recent updates and focus on user feedback have led to improvements in areas like AI text generation and natural language interaction, making it a preferred choice for teams looking to leverage advanced AI capabilities in their projects.
- According to recent user feedback, Botpress provides a robust platform for creating AI chatbots, but some users feel that its ease of use could be improved compared to Voiceflow. While it offers a variety of customization options, the learning curve may be steeper for those unfamiliar with bot development.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Voiceflow
Starter
Free
For students and hobbyists.
- 1 workspace
- 50 knowledge base sources
- Basic LLM models
Free Trial
Botpress
Free Trial is available
Voiceflow
Free Trial is available
Ratings
Meets Requirements
8.4
339
8.7
93
Ease of Use
8.4
347
8.8
92
Ease of Setup
8.5
252
8.9
82
Ease of Admin
8.5
202
8.7
56
Quality of Support
8.0
293
8.7
85
Has the product been a good partner in doing business?
8.5
191
8.8
54
Product Direction (% positive)
9.5
346
9.6
89
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
Feature Not Available
Data
Not enough data
8.5
52
Not enough data
8.2
52
Interaction
Not enough data
8.3
52
Not enough data
8.4
52
Not enough data
8.6
52
Not enough data
8.3
52
Not enough data
8.3
52
Task & Flow Management - AI Chatbots
Not enough data
8.6
25
Not enough data
8.1
25
Learning
Not enough data
7.7
52
Not enough data
7.4
51
Deployment & Embedding - AI Chatbots
Not enough data
8.7
25
Not enough data
8.3
24
Content Generation
Not enough data
8.4
50
Not enough data
Feature Not Available
Admin & Configuration - AI Chatbots
Not enough data
8.9
25
System
Not enough data
8.6
52
Not enough data
9.1
51
Not enough data
8.4
52
Not enough data
8.6
52
Agentic AI - AI Chatbots
Not enough data
8.1
26
Not enough data
7.8
26
Not enough data
8.7
25
Not enough data
7.7
25
Not enough data
8.2
26
Not enough data
7.9
25
Not enough data
8.2
26
Monitoring & Improvement - AI Chatbots
Not enough data
7.9
23
Reliability & Safety - AI Chatbots
Not enough data
8.1
23
Messenger
8.3
60
Not enough data
8.6
64
Not enough data
7.8
60
Not enough data
8.5
61
Not enough data
Channels
7.8
58
Not enough data
8.8
61
Not enough data
7.0
56
Not enough data
6.6
55
Not enough data
7.7
54
Not enough data
Customers
8.0
57
Not enough data
7.9
56
Not enough data
8.0
57
Not enough data
8.7
57
Not enough data
8.2
53
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.8
32
Not enough data
7.8
33
Not enough data
8.7
33
Automation - AI Agents
Not enough data
7.6
31
Not enough data
8.2
29
Not enough data
8.5
29
Not enough data
7.3
30
Not enough data
8.3
29
Platform
Not enough data
9.0
32
Not enough data
8.5
33
Not enough data
7.9
33
Autonomy - AI Agents
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
8.1
29
Not enough data
8.0
29
Generative AI
Not enough data
9.1
31
Not enough data
8.9
31
Responses
8.5
202
Not enough data
8.2
198
Not enough data
7.6
196
Not enough data
8.1
195
Not enough data
7.8
189
Not enough data
Platform
7.9
194
Not enough data
8.3
201
Not enough data
8.0
198
Not enough data
7.8
193
Not enough data
7.2
189
Not enough data
7.9
193
Not enough data
8.2
194
Not enough data
Generative AI
8.3
147
Not enough data
8.2
142
Not enough data
Conversational Platform
Not enough data
8.5
24
Not enough data
7.4
23
Not enough data
8.5
23
Not enough data
7.7
23
Support Automation
Not enough data
8.3
22
Not enough data
8.2
24
Not enough data
9.1
23
Not enough data
8.4
23
Generative AI
Not enough data
9.3
22
Not enough data
9.1
22
Customer Support
Not enough data
8.9
31
Not enough data
8.1
30
Not enough data
8.7
31
Automation
Not enough data
8.3
30
Not enough data
8.7
30
Not enough data
8.0
29
Artificial Intelligence
Not enough data
7.3
30
Not enough data
8.9
29
Not enough data
9.1
30
Generative AI
8.4
133
8.9
50
8.2
130
8.8
48
Agentic AI - Bot Platforms
7.7
8
8.2
31
7.5
8
7.9
32
7.3
8
8.1
31
6.5
8
7.8
31
7.5
8
8.4
31
7.1
8
7.6
31
7.9
8
8.0
32
Generative AI
8.2
102
Not enough data
Self-Service Experience
8.0
117
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
113
Not enough data
7.9
112
Not enough data
Self-Service Platform
7.8
113
Not enough data
8.5
115
Not enough data
8.7
115
Not enough data
8.3
115
Not enough data
Agentic AI - Customer Self-Service
8.2
14
Not enough data
7.7
15
Not enough data
8.0
16
Not enough data
7.7
15
Not enough data
8.0
15
Not enough data
7.8
15
Not enough data
8.5
14
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
9.3
15
8.2
29
8.8
13
8.2
29
9.1
15
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Feature Not Available
8.2
30
8.6
15
8.5
24
8.0
15
Integration and Extensibility - Generative AI Infrastructure
8.0
29
8.8
10
8.3
28
Feature Not Available
8.4
29
Feature Not Available
Security and Compliance - Generative AI Infrastructure
8.3
28
8.4
15
8.2
29
8.3
15
7.8
23
8.7
15
Usability and Support - Generative AI Infrastructure
8.0
28
9.0
15
8.3
28
9.3
15
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
Customization - AI Agent Builders
7.9
33
8.4
16
7.5
32
8.9
16
7.6
33
8.0
16
Functionality - AI Agent Builders
7.5
31
7.5
16
8.1
31
8.6
16
7.7
32
8.1
16
7.3
31
7.2
16
Data and Analytics - AI Agent Builders
7.4
33
8.5
16
7.8
33
8.5
16
8.2
33
7.6
16
Integration - AI Agent Builders
8.0
33
8.2
16
7.6
33
8.9
15
7.5
34
8.0
16
7.2
32
8.9
16
Voice Recognition - AI Voice Assistants
Not enough data
9.2
12
Speech Synthesis - AI Voice Assistants
Not enough data
8.8
12
Not enough data
8.8
12
Not enough data
9.0
12
Security and privacy - AI Voice Assistants
Not enough data
8.3
12
Compatibility - AI Voice Assistants
Not enough data
8.5
12
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and Voiceflow are categorized as AI Agent Builders, Generative AI Infrastructure, and Bot Platforms
Unique Categories
Botpress is categorized as Large Language Model Operationalization (LLMOps), Conversational Marketing, Chatbots, Customer Self-Service, and AI Orchestration
Voiceflow is categorized as AI Chatbots, AI Voice Assistants, Customer Service Automation, AI Agents For Business Operations, and Conversational Support
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voiceflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.8%
Computer Software
10.1%
Marketing and Advertising
9.8%
Consulting
6.7%
Higher Education
3.6%
Other
54.9%
Computer Software
13.8%
Information Technology and Services
11.7%
Real Estate
5.3%
Marketing and Advertising
5.3%
Financial Services
5.3%
Other
58.5%
Discussions
Is Botpress open source?
3 Comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
What is Voiceflow used for?
1 Comment
GJ
It is a chatbot software to build text or voice chatbots. You can use building blocks like LLMs, knowledge base, intents, logic (no code); use buttons,...Read more
Voiceflow has no more discussions with answers
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