Introducing G2.ai, the future of software buying.Try now
Compare Botpress and Voiceflow 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Burai
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ElevenLabs
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Thoughtly
Visit Website
At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
Free Per Month
Free
Botpress
Star Rating
(440)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansVoiceflow
Star Rating
(108)4.6 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Voiceflow excels in AI Text Generation with a score of 8.8, while Botpress trails behind at 8.4. Reviewers mention that Voiceflow's ability to generate contextually relevant text enhances user engagement significantly.
- Reviewers mention that Voiceflow's Ease of Use is rated at 8.9, compared to Botpress's 8.4. Users on G2 appreciate Voiceflow's intuitive interface, which simplifies the design process for chatbots, making it accessible even for those without technical expertise.
- G2 users highlight Voiceflow's superior Quality of Support with a score of 8.7, while Botpress scores 8.0. Reviewers say that Voiceflow's support team is responsive and knowledgeable, providing timely assistance that helps users overcome challenges quickly.
- Users report that Voiceflow shines in AI High Availability with a score of 9.3, whereas Botpress scores 8.3. Reviewers mention that Voiceflow's robust infrastructure ensures minimal downtime, which is crucial for businesses relying on consistent chatbot performance.
- Reviewers mention that Voiceflow's Analytics & Reporting features score 8.5, significantly higher than Botpress's 7.2. Users say that Voiceflow provides detailed insights into user interactions, allowing businesses to refine their chatbot strategies effectively.
- Users on G2 report that Voiceflow's AI Community Activity is impressive with a score of 9.3, compared to Botpress's 8.3. Reviewers say that the active community around Voiceflow fosters collaboration and knowledge sharing, enhancing the overall user experience.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Voiceflow
Starter
Free
For students and hobbyists.
- 1 workspace
- 50 knowledge base sources
- Basic LLM models
Free Trial
Botpress
Free Trial is available
Voiceflow
Free Trial is available
Ratings
Meets Requirements
8.4
335
8.7
92
Ease of Use
8.4
343
8.8
91
Ease of Setup
8.5
248
8.9
81
Ease of Admin
8.5
198
8.7
56
Quality of Support
8.0
289
8.7
84
Has the product been a good partner in doing business?
8.5
187
8.8
54
Product Direction (% positive)
9.5
342
9.6
89
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
8.7
24
Not enough data
8.3
24
Not enough data
Feature Not Available
Data
Not enough data
8.5
52
Not enough data
8.2
52
Interaction
Not enough data
8.3
52
Not enough data
8.4
52
Not enough data
8.6
52
Not enough data
8.3
52
Not enough data
8.3
52
Task & Flow Management - AI Chatbots
Not enough data
8.5
24
Not enough data
8.1
24
Learning
Not enough data
7.7
52
Not enough data
7.4
51
Deployment & Embedding - AI Chatbots
Not enough data
8.6
24
Not enough data
8.2
23
Content Generation
Not enough data
8.4
50
Not enough data
Feature Not Available
Admin & Configuration - AI Chatbots
Not enough data
8.9
24
System
Not enough data
8.6
52
Not enough data
9.1
51
Not enough data
8.4
52
Not enough data
8.6
52
Agentic AI - AI Chatbots
Not enough data
8.1
26
Not enough data
7.8
26
Not enough data
8.7
25
Not enough data
7.7
25
Not enough data
8.2
26
Not enough data
7.9
25
Not enough data
8.2
26
Monitoring & Improvement - AI Chatbots
Not enough data
7.9
23
Reliability & Safety - AI Chatbots
Not enough data
8.1
23
Messenger
8.3
61
Not enough data
8.6
64
Not enough data
7.9
61
Not enough data
8.5
62
Not enough data
Channels
7.8
59
Not enough data
8.8
62
Not enough data
7.1
57
Not enough data
6.6
56
Not enough data
7.7
55
Not enough data
Customers
8.0
58
Not enough data
8.0
57
Not enough data
8.0
58
Not enough data
8.7
58
Not enough data
8.2
54
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.8
32
Not enough data
7.8
33
Not enough data
8.7
33
Automation - AI Agents
Not enough data
7.6
31
Not enough data
8.2
29
Not enough data
8.5
29
Not enough data
7.3
30
Not enough data
8.3
29
Platform
Not enough data
9.0
32
Not enough data
8.5
33
Not enough data
7.9
33
Autonomy - AI Agents
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
8.1
29
Not enough data
8.0
29
Generative AI
Not enough data
9.1
31
Not enough data
8.9
31
Responses
8.5
201
Not enough data
8.2
197
Not enough data
7.6
195
Not enough data
8.1
194
Not enough data
7.8
188
Not enough data
Platform
7.9
193
Not enough data
8.2
198
Not enough data
8.0
197
Not enough data
7.8
192
Not enough data
7.2
188
Not enough data
8.0
192
Not enough data
8.2
193
Not enough data
Generative AI
8.3
145
Not enough data
8.2
141
Not enough data
Conversational Platform
Not enough data
8.5
24
Not enough data
7.4
23
Not enough data
8.5
23
Not enough data
7.7
23
Support Automation
Not enough data
8.3
22
Not enough data
8.2
24
Not enough data
9.1
23
Not enough data
8.4
23
Generative AI
Not enough data
9.3
22
Not enough data
9.1
22
Customer Support
Not enough data
8.9
31
Not enough data
8.1
30
Not enough data
8.7
31
Automation
Not enough data
8.3
30
Not enough data
8.7
30
Not enough data
8.0
29
Artificial Intelligence
Not enough data
7.3
30
Not enough data
8.9
29
Not enough data
9.1
30
Generative AI
8.4
134
8.9
50
8.2
131
8.8
48
Agentic AI - Bot Platforms
7.7
8
8.2
31
7.5
8
7.9
32
7.3
8
8.1
31
6.5
8
7.8
31
7.5
8
8.4
31
7.1
8
7.6
31
7.9
8
8.0
32
Generative AI
8.3
102
Not enough data
Self-Service Experience
8.0
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
113
Not enough data
8.0
112
Not enough data
Self-Service Platform
7.8
113
Not enough data
8.6
115
Not enough data
8.7
114
Not enough data
8.3
113
Not enough data
Agentic AI - Customer Self-Service
8.3
13
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
8.5
13
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
9.3
15
8.2
29
8.8
13
8.2
29
9.1
15
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Feature Not Available
8.2
30
8.6
15
8.5
24
8.0
15
Integration and Extensibility - Generative AI Infrastructure
8.0
29
8.8
10
8.3
28
Feature Not Available
8.4
29
Feature Not Available
Security and Compliance - Generative AI Infrastructure
8.3
28
8.4
15
8.2
29
8.3
15
7.8
23
8.7
15
Usability and Support - Generative AI Infrastructure
8.0
28
9.0
15
8.3
28
9.3
15
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
Customization - AI Agent Builders
7.8
31
8.4
16
7.4
30
8.9
16
7.5
31
8.0
16
Functionality - AI Agent Builders
7.4
29
7.5
16
8.1
29
8.6
16
7.7
30
8.1
16
7.2
29
7.2
16
Data and Analytics - AI Agent Builders
7.3
31
8.5
16
7.8
31
8.5
16
8.1
31
7.6
16
Integration - AI Agent Builders
8.0
31
8.2
16
7.5
31
8.9
15
7.4
31
8.0
16
7.2
30
8.9
16
Voice Recognition - AI Voice Assistants
Not enough data
9.2
12
Speech Synthesis - AI Voice Assistants
Not enough data
8.8
12
Not enough data
8.8
12
Not enough data
9.0
12
Security and privacy - AI Voice Assistants
Not enough data
8.3
12
Compatibility - AI Voice Assistants
Not enough data
8.5
12
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and Voiceflow are categorized as AI Agent Builders, Generative AI Infrastructure, and Bot Platforms
Unique Categories
Botpress is categorized as Large Language Model Operationalization (LLMOps), Conversational Marketing, Chatbots, Customer Self-Service, and AI Orchestration
Voiceflow is categorized as AI Chatbots, AI Voice Assistants, Customer Service Automation, AI Agents For Business Operations, and Conversational Support
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voiceflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.3%
Computer Software
9.9%
Marketing and Advertising
9.6%
Consulting
6.5%
Higher Education
3.7%
Other
55.1%
Computer Software
14.0%
Information Technology and Services
11.8%
Real Estate
5.4%
Marketing and Advertising
5.4%
Financial Services
5.4%
Other
58.1%
Discussions
Is Botpress open source?
3 Comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
What is Voiceflow used for?
1 Comment
GJ
It is a chatbot software to build text or voice chatbots. You can use building blocks like LLMs, knowledge base, intents, logic (no code); use buttons,...Read more
Voiceflow has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
