Voiceflow Reviews & Product Details

I love that Voiceflow is easy to use and offers more features than other AI platforms, making it my preferred choice. The drag-and-drop feature is fantastic, simplifying processes like integrating with WhatsApp. Additionally, I appreciate how Voiceflow's AI agent feature makes tasks easy by automatically generating AI engines, something that other platforms don't provide. Review collected by and hosted on G2.com.

I dislike the lower capability of Voiceflow when it comes to integrating with other tools, such as email. It requires API integration, which involves coding, making it cumbersome for those looking for a seamless, code-free experience. Review collected by and hosted on G2.com.

The recent feature update, which adds MCP and direct integration with a range of apps, has been a real lifesaver. These additions have allowed us to create more robust systems than before. Review collected by and hosted on G2.com.

Unfortunately we need third-party apps to deploy chatbots on IG/FB/WhatsApp - this can be annoying to set up. Review collected by and hosted on G2.com.

I really like that you can make your build as complex as you want. You are even able to use the API to create a custom UI or integrate Voiceflow to your app. For people who want quick wins, Voiceflow is easy to use and implement. Review collected by and hosted on G2.com.

It still requires additional tools to access certain features. Also, there is still no option to be fully GDPR compliant. Review collected by and hosted on G2.com.

I really appreciate how seamless it is to create the agent. The process requires very little coding, which makes it much more accessible. Review collected by and hosted on G2.com.

The limited number of direct integrations can sometimes present challenges. Review collected by and hosted on G2.com.

Voiceflow removes the need for an actual person to do certain tasks and allows them to focus on other things. Review collected by and hosted on G2.com.

I myself do not see a down side to using this. It makes life easier. Review collected by and hosted on G2.com.

I like how easy it is to design and prototype voice applications. The drag-and-drop interface makes building complex flows simple, even without coding. Review collected by and hosted on G2.com.

It can be limiting for very advanced features, and sometimes testing flows requires multiple iterations. Review collected by and hosted on G2.com.

Really finite control of agent conversations using traditional blocks, as well as AI assisted LLM agent nodes opens the door for really useful production ready workflows and agents Review collected by and hosted on G2.com.

No direct file upload support out of the box. Review collected by and hosted on G2.com.

The ability to debug past conversations, especially when using AI and several types of nodes. The variety of nodes that help me get work done. Review collected by and hosted on G2.com.

The personalization options on how the widget looks and behaves could allow for more things via Voiceflow's backend UI. Review collected by and hosted on G2.com.

It is pretty easy to use, even if you have limit coding experience or none. Review collected by and hosted on G2.com.

A simple thing that stresses me it is quite hard to connect bots. Review collected by and hosted on G2.com.

Found it relatively straightforward to set up and adjust. We've seen really positive results, and the team at Voiceflow has been helpful when we've needed them. Review collected by and hosted on G2.com.

I find some of the analytics to be limited Review collected by and hosted on G2.com.