Violet Consulting is a boutique, 100% woman-owned firm dedicated to empowering educational institutions to effectively utilize their Customer Relationship Management systems. With over 30 years of combined experience in higher education and more than a decade specializing in Salesforce™ implementations, Violet Consulting offers expert technical and implementation services tailored to the unique needs of educational organizations. Their mission is to simplify the complexities associated with CRM technology, enabling institutions to focus on their primary goal: student success. Key Features and Functionality: - Implementation Services: Assistance with new or re-implementation of Salesforce and Education Cloud, including TargetX tools such as Recruitment, Online Application, and Retention Suite, as well as FormAssembly. - Training: Customized training sessions for end-users, power users, and administrators to ensure effective utilization of CRM systems. - Professional & Technical Services: Tailored projects designed to meet the specific needs of each institution, enhancing CRM functionality and efficiency. - User Engagement: Strategies to boost user engagement, ensuring higher returns on CRM investments by helping users understand and embrace their roles within the system. - System Audit: Comprehensive technical and business process audits with actionable recommendations to optimize CRM performance. - System Administration: Fractional System Admin services to fill any gaps in system administration, ensuring smooth CRM operations. Primary Value and Solutions Provided: Violet Consulting addresses the challenges educational institutions face in implementing and utilizing CRM technologies. By offering customized services, they ensure that CRM systems are not only implemented correctly but also tailored to support institutional goals. Their expertise in Salesforce and education-specific tools like TargetX enables institutions to streamline processes, improve user engagement, and ultimately enhance student success. By partnering with Violet Consulting, educational organizations can confidently navigate the complexities of CRM technology, ensuring their systems work effectively for their unique needs.