---
title: Verizon Contact Center Managed Services Reviews
meta_title: 'Verizon Contact Center Managed Services Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Verizon Contact Center Managed Services works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Other Services
  url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5
---

# Verizon Contact Center Managed Services Reviews
**Vendor:** Verizon Enterprise  
**Category:** [Other B2B Services Providers](https://www.g2.com/categories/other-b2b-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Verizon Contact Center Managed Services
Contact Center Managed Services (CCMS) provides proactive monitoring and management of a customer's contact center infrastructure, either at the customer location or Verizon facilities. CCMS helps customers to reduce their IT staffing dedicated to center management, strengthen infrastructure stability, and focus on managing their business instead of their contact center infrastructure.




## Verizon Contact Center Managed Services Reviews
  ### 1. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daleep K. | Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Verizon Contact Center Managed Services?**

Their service and great efficiency towards their clients

**What do you dislike about Verizon Contact Center Managed Services?**

There is nothing to dislike about them and they are good

**Recommendations to others considering Verizon Contact Center Managed Services:**

It is helpful to resolve customer support requirements

**What problems is Verizon Contact Center Managed Services solving and how is that benefiting you?**

It is helping us in resolving our customers' problems through their contact centre support



- [View Verizon Contact Center Managed Services pricing details and edition comparison](https://www.g2.com/products/verizon-contact-center-managed-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-22+07%3A00%3A02+-0500&secure%5Bsession_id%5D=f9e4eea0-c97f-420c-acfc-bb3338b17af0&secure%5Btoken%5D=de72787cbce8b5ba50b352301912d48626b808168d2ca1f4d82f0397f93fbb3c&format=llm_user)

## Verizon Contact Center Managed Services Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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