# Lyssna vs UXtweak Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Lyssna excels in providing a **fast feedback loop** , making it easy to set up and run tests. Users appreciate the platform's flexibility in accommodating various research needs, which enhances its usability for both moderated and unmoderated studies.
- **Users say** that UXtweak shines in **prototype testing** , particularly with its seamless integration of Figma prototypes. Reviewers highlight how changes in Figma are automatically reflected in UXtweak, streamlining the testing process and making it ideal for teams focused on design iterations.
- **According to verified reviews** , Lyssna has a strong reputation for **customer support** , with users noting the excellent assistance provided by the team. This support is a significant factor for many users, especially those new to user research tools.
- **Reviewers mention** that while UXtweak offers a comprehensive suite of user research tools in one place, it faces challenges in overall user satisfaction compared to Lyssna. Users appreciate the all-in-one approach but have noted that the platform could improve in certain areas to match the satisfaction levels seen with Lyssna.
- **G2 reviewers highlight** that Lyssna's user-friendly interface contributes to its high ratings for **ease of use** and **setup**. Users find the onboarding process intuitive, which helps teams quickly adopt the tool without extensive training.
- **Users report** that while UXtweak has a solid offering, it has fewer recent reviews compared to Lyssna, which may indicate a less active user base. This could affect the reliability of feedback and the perception of ongoing product improvements.



| | Lyssna | UXtweak | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 178 | 44 | 
| **Largest Market Segment** | Mid-Market (37.6% of reviews) | Small-Business (56.4% of reviews) | 
| **Entry Level Price** | Free 3 Seats Per Month | Free | 

---
## Top Pros & Cons

### Lyssna

Pros:
- Ease of Use (37 reviews)
- Features (26 reviews)

Cons:
- Missing Features (12 reviews)
- Survey Issues (12 reviews)

### UXtweak

**Not enough data**

---
## Ratings Comparison
| Rating | Lyssna | UXtweak | 
|---|---|---|
  | **Meets Requirements** | 8.4 (160 reviews) | 9.5 (29 reviews) | 
  | **Ease of Use** | 9.1 (162 reviews) | 9.0 (29 reviews) | 
  | **Ease of Setup** | 9.2 (118 reviews) | Not enough data | 
  | **Ease of Admin** | 8.9 (62 reviews) | Not enough data | 
  | **Quality of Support** | 9.1 (105 reviews) | 9.8 (28 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (49 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.1 (160 reviews) | 8.8 (29 reviews) | 

---
## Pricing

### Lyssna

#### Entry-Level Pricing

Plan: Free

Price: Free 3 Seats Per Month

Description: For small teams starting their experience research journey.

Key Features:
- Unlimited quick studies
- 15 self-recruited test and survey responses
- Core methods

[Browse all 3 editions](https://www.g2.com/products/lyssna/pricing)

#### Free Trial

Yes

### UXtweak

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: A great way to experiment with UX research tools at no cost.


Key Features:
- All research tools (with limitations)
- 1 active study at a time
- 15 responses/month

[Browse all 3 editions](https://www.g2.com/products/uxtweak/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.8/10 | 155 |
| **UXtweak** | 9.0/10 | 19 |

#### User Response Methods

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Survey** | 8.8 (130 reviews) | 9.3 (10 reviews) | 
| **Video Snippets** | 6.8 (82 reviews) | 8.3 (7 reviews) | 
| **Video Interview** | 7.2 (81 reviews) | 8.3 (6 reviews) | 
| **Photo Submission** | Feature Not Available | Not enough data | 
| **Text/Notes** | 8.2 (107 reviews) | 8.3 (8 reviews) | 

#### Participant Selection

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **In-App** | Feature Not Available | 8.5 (8 reviews) | 
| **On-Site** | Feature Not Available | 9.3 (7 reviews) | 
| **Recruitment Pool** | 8.3 (120 reviews) | 9.7 (10 reviews) | 

#### Insights

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Analytics** | 8.4 (123 reviews) | 9.7 (13 reviews) | 
| **Collaboration** | 7.5 (112 reviews) | 9.0 (10 reviews) | 
| **Sorting** | 7.7 (102 reviews) | 9.2 (11 reviews) | 

#### Generative AI

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **AI Text Summarization** | 7.1 (35 reviews) | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **UXtweak** | 9.9/10 | 9 |

#### User Behavior

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Click Tracking** | Not enough data | 9.8 (7 reviews) | 
| **Mouse Movement ** | Not enough data | 9.8 (7 reviews) | 
| **Frustration Tracking** | Not enough data | 9.8 (7 reviews) | 

#### A/B Testing 

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Error and Bug Tracking** | Not enough data | Feature Not Available | 
| **Split URL Testing** | Not enough data | Not enough data | 
| **Data Analysis** | Not enough data | 10.0 (7 reviews) | 
| **Notes** | Not enough data | 10.0 (6 reviews) | 

#### Visitor Information

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **User Identification** | Not enough data | 9.8 (7 reviews) | 
| **Search Box** | Not enough data | 10.0 (6 reviews) | 

#### Agentic AI - Session Replay

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Crowd Testing Tools

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.9/10 | 36 |
| **UXtweak** | N/A | N/A |

#### Functionality

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Crowd Testing** | 8.6 (36 reviews) | Not enough data | 
| **Feedback Tracking** | 7.7 (32 reviews) | Not enough data | 
| **Integration** | 6.9 (32 reviews) | Not enough data | 
| **Requirements** | 7.9 (30 reviews) | Not enough data | 
| **Logging** | 7.8 (30 reviews) | Not enough data | 

#### Admin

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Test Analysis** | 8.5 (34 reviews) | Not enough data | 

### Interview Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.9/10 | 18 |
| **UXtweak** | N/A | N/A |

#### Platform Basics

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Interoperability** | 7.4 (11 reviews) | Not enough data | 
| **Performance** | 8.3 (12 reviews) | Not enough data | 

#### Platform Content

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Automation** | 7.8 (10 reviews) | Not enough data | 
| **Reminders** | 9.2 (11 reviews) | Not enough data | 
| **Email Template** | 8.5 (11 reviews) | Not enough data | 
| **Booking** | 9.0 (10 reviews) | Not enough data | 
| **Rescheduling** | 7.5 (10 reviews) | Not enough data | 

#### Platform Performance

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Reporting** | 7.6 (11 reviews) | Not enough data | 
| **Monitoring** | 6.8 (11 reviews) | Not enough data | 

#### Platform

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Customization ** | 7.6 (15 reviews) | Not enough data | 
| **Integration APIs** | 6.2 (13 reviews) | Not enough data | 
| **Internationalization** | 6.0 (13 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (14 reviews) | Not enough data | 
| **Performance** | 8.5 (16 reviews) | Not enough data | 
| **Mobility** | 7.7 (14 reviews) | Not enough data | 
| **Reporting** | 7.6 (16 reviews) | Not enough data | 
| **Dashboards** | 8.6 (15 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.6/10 | 55 |
| **UXtweak** | N/A | N/A |

#### Survey Management

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Survey Builder** | 8.1 (53 reviews) | Not enough data | 
| **Question Types** | 9.0 (54 reviews) | Not enough data | 
| **Templates** | 8.0 (47 reviews) | Not enough data | 
| **Survey Distribution** | 8.2 (46 reviews) | Not enough data | 

#### Survey Customization

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Branching/Skip Logic** | 7.8 (48 reviews) | Not enough data | 
| **Branding** | 6.6 (47 reviews) | Not enough data | 
| **Multimedia Support** | 7.5 (46 reviews) | Not enough data | 
| **Multilingual Surveys** | 6.5 (41 reviews) | Not enough data | 

#### Survey Insights

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Reporting & Analytics** | 7.8 (46 reviews) | Not enough data | 
| **BI Tools Integration** | 5.9 (39 reviews) | Not enough data | 
| **Data Exporting** | 8.0 (47 reviews) | Not enough data | 
| **Permissions** | 8.3 (44 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Adaptive Learning** | 7.1 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (11 reviews) | Not enough data | 
| **Decision Making** | 8.2 (11 reviews) | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.8/10 | 5 |
| **UXtweak** | N/A | N/A |

#### Generative AI

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Brand Design Consistency** | 9.7 (5 reviews) | Not enough data | 
| **Survey Deployment** | 9.3 (5 reviews) | Not enough data | 
| **Feedback Collection** | 8.3 (5 reviews) | Feature Not Available | 
| **Device Responsiveness** | 7.0 (5 reviews) | Not enough data | 

#### Process Management

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Feedback Aggregation** | 6.7 (5 reviews) | Not enough data | 
| **Trigger Alerts** | 6.3 (5 reviews) | Feature Not Available | 
| **Real-Time Analysis** | 7.0 (5 reviews) | Not enough data | 
| **Real-Time Action** | 7.7 (5 reviews) | Feature Not Available | 

#### System Management

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Security** | 8.3 (5 reviews) | Not enough data | 
| **System Monitoring** | 8.0 (5 reviews) | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **UXtweak** | N/A | N/A |

#### Generative AI

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **UXtweak** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Lyssna | UXtweak | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [User Research Tools](https://www.g2.com/categories/user-research), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to Lyssna (4):** [Interview Scheduling Software](https://www.g2.com/categories/interview-scheduling), [Survey Software](https://www.g2.com/categories/survey), [Crowd Testing Tools](https://www.g2.com/categories/crowd-testing-tools), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to UXtweak (1):** [Session Replay Software](https://www.g2.com/categories/session-replay)


---
## Reviewer Demographics

### By Company Size

| Segment | Lyssna | UXtweak | 
|---|---|---|
| **Small-Business** | 37.1% | 56.4% | 
| **Mid-Market** | 37.6% | 30.8% | 
| **Enterprise** | 25.3% | 12.8% | 

### By Industry

#### Lyssna

- **Information Technology and Services:** 14.8%
- **Marketing and Advertising:** 11.2%
- **Computer Software:** 10.7%
- **Design:** 10.1%
- **Financial Services:** 5.9%
- **Health, Wellness and Fitness:** 3.6%
- **Hospital & Health Care:** 3.0%
- **Automotive:** 2.4%
- **Retail:** 2.4%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 33.7%

#### UXtweak

- **Marketing and Advertising:** 18.4%
- **Computer Software:** 10.5%
- **Higher Education:** 10.5%
- **Information Technology and Services:** 10.5%
- **Design:** 7.9%
- **Financial Services:** 5.3%
- **Research:** 5.3%
- **Mechanical or Industrial Engineering:** 2.6%
- **Online Media:** 2.6%
- **Market Research:** 2.6%
- **Other:** 23.7%

---
## Alternatives

### Alternatives to Lyssna

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (791 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (526 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5187 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)

### Alternatives to UXtweak

- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (791 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1049 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (634 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (526 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2367 reviews)

---
## Top Discussions

### Lyssna

No discussions available for this product.

### UXtweak

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lyssna-vs-uxtweak)