--- title: US Global Mail Reviews meta_title: 'US Global Mail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how US Global Mail works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 84 scale: '5' date_modified: '2026-06-27' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # US Global Mail Reviews **Vendor:** US Global Mail **Category:** [Virtual Mailbox Software](https://www.g2.com/categories/virtual-mailbox) **Average Rating:** 4.5/5.0 **Total Reviews:** 84 ## About US Global Mail US Global Mail is an AI-powered virtual mailbox solution designed to help users manage their physical mail efficiently and securely. This innovative service transforms incoming mail into digital documents, allowing users to access, organize, and process their correspondence from anywhere in the world. With a commitment to automation and intelligent mail handling, US Global Mail has become a trusted resource for over 100,000 users, including notable companies like Netflix, Chubb, Shell, and Olipop. The primary audience for US Global Mail includes businesses and individuals seeking to streamline their mail management processes. By eliminating the need for traditional mailrooms and PO boxes, this service caters to organizations that require a modern approach to handling physical correspondence. The platform is particularly beneficial for remote teams, allowing them to collaborate effectively without the delays associated with conventional mail processing. With features like automated scanning and team permissions, users can expect a significant reduction in the time it takes to manage incoming mail, transforming what once took days into a matter of minutes. Key features of US Global Mail include advanced mail scanning, intelligent routing, and seamless integrations with other digital tools. The automated scanning feature ensures that all incoming mail is digitized promptly, while intelligent routing directs documents to the appropriate team members based on predefined permissions. This eliminates the risk of lost documents and provides clarity and control over mail handling. Additionally, the platform's compliance with HIPAA and SOC 2 standards ensures that sensitive information is managed securely, making it an ideal choice for businesses in regulated industries. US Global Mail also stands out for its commitment to sustainability. The company actively recycles tens of thousands of pounds of mail each year and participates in tree-planting initiatives, reinforcing its dedication to environmental responsibility. As a privately owned entity, US Global Mail prioritizes customer satisfaction over external pressures, ensuring that users receive personalized support and service. With accolades such as being recognized as the #1 Mail Scanning Service by Top Consumer Reviews and earning a place in G2's Top 50 office products, US Global Mail continues to set the standard for modern digital mailroom solutions. ## US Global Mail Reviews ### 1. Complete, Reliable Mail Handling for American Expats Abroad **Rating:** 5.0/5.0 stars **Reviewed by:** Hugh T. | Freelance Writer – B2B Technology Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about US Global Mail?** This is a complete and reliable service. They receive my mail, show me frontal scans, and then open and scan mail by request. I can request that they forward mail to addresses in the US or even send checks to deposit in my bank. I am an American expat living abroad. This service does everything I need it to do for me. **What do you dislike about US Global Mail?** I have not had any real issues with US Global Mail. A few times, the scans were a bit off, but I was still able to work with the results. **What problems is US Global Mail solving and how is that benefiting you?** I live abroad but continue to do business in the US. US Global Mail is my business address in the USA. This is very helpful. I receive tax forms, invoices, etc. through the service. ### 2. Excellent Service with Room for AI Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Jane Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about US Global Mail?** I really like US Global Mail for their great pricing and customer service. The features included make for a good package, and they don't nickel and dime you. The free scanning and inclusion of five recipients per mailbox make it very cost-effective. The initial setup process was straightforward, and it provides me with a centralized location to receive all mail and offers a local presence, which is great for my business. **What do you dislike about US Global Mail?** The AI 'customer service' rep is kind of annoying. There should be a way to contact a real person quickly if the AI is not giving satisfactory guidance. Give a way to contact live support, without having to go multiple rounds with the AI. Also, the postage pricing estimates that they provide are not always accurate and I've had some surprise invoices after asking them to forward/ship some of my physical mail to me. This was disappointing. **What problems is US Global Mail solving and how is that benefiting you?** US Global Mail provides a centralized location for all my mail with a local presence, offering great pricing and features such as free scanning and multiple recipients, making it cost-effective. ### 3. Reliable and User-Friendly, Needs More Plan Options **Rating:** 4.5/5.0 stars **Reviewed by:** Misato I. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about US Global Mail?** I like US Global Mail because it's simple and easy to navigate, which makes it user-friendly for me. The service is reliable; I check my incoming mails through USPS/UPS/Fedex, and nothing has been lost. The initial setup was pretty straightforward, just needing to make an appointment with the notary to verify myself. **What do you dislike about US Global Mail?** I wish there were more plans to choose from. For example, I am a housewife with no kids. I don't run a business. I don't need so many functions. Simple is the best. Essential plan was perfect for me, but it seems no longer available. I need it back. **What problems is US Global Mail solving and how is that benefiting you?** I use US Global Mail to manage billing and mail reliably while I'm away. It's simple, easy to navigate, and none of my mails have been lost. ### 4. Easy to Use with Useful Features and Fast Mail Turnaround **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about US Global Mail?** The website is easy to use and includes useful features. Turnaround time is quick for uploading mail to my account, scanning mail, and shipping mail. **What do you dislike about US Global Mail?** Prices have gone up substantially in recent months. **What problems is US Global Mail solving and how is that benefiting you?** I use this service to receive both my personal and business mail, and to forward it to my home address whenever I need to. Since I travel extensively, it’s really important for me to be able to keep track of my mail and stay on top of it while I’m away from home. ### 5. Excellent Service and a Wonderful Team at a Great Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Josh - f. | YouTuber, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about US Global Mail?** Excellent services at a great cost. Wonderful team to work with. **What do you dislike about US Global Mail?** Sometimes hard to get folks on the line for help. But they do call back, which is good. **What problems is US Global Mail solving and how is that benefiting you?** One fixed US address that works great to receive all mail, get items scanned, and go pick up in person when needed. I live in France, so super convenient. ### 6. Great service with full features included **Rating:** 5.0/5.0 stars **Reviewed by:** Carla D. | Retired, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about US Global Mail?** I considered many mailbox providers before deciding on US Global Mail. Some of the features that prompted me to choose them included the unlimited incoming mail scans. Other services might have been cheaper but then nickel-and-dime you by charging per piece. With US Global Mail, you know the price you will pay every month. That makes it easy to use. They also had several convenient mailbox locations. I've been using them for 2 months now and everything is going very smoothly. The support is also fast and helpful when I have a question. **What do you dislike about US Global Mail?** I do wish they offered more scans. 25 pages per month is not always enough, and then you get nickel-and-dimed having to pay per page. **What problems is US Global Mail solving and how is that benefiting you?** I am travelling both in and out of the US and needed a permanent address to receive mail. US Global Mail fits that need perfectly. They also offer the option to either scan or have my mail forwarded physically, to deposit checks, etc. ### 7. Effortless Mail Management, But Fee Structure Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** kherza m. **Reviewed Date:** October 22, 2025 **What do you like best about US Global Mail?** I have been using US Global Mail for five months, and it's hands down the best service decision I have made. The speed of the service is remarkable, and I love how they efficiently hold my mail for just a small fee of $20. It's amazing how straightforward and fast their service is. Setting it up was incredibly easy; all I had to do was provide my company name for verification, which took no time at all. The presence of third-party websites simplifies the process of notarizing emails and mail, making it hassle-free. The service offers terrific value by holding my mail for up to two months for free, which I find extremely useful. The simplicity of the service, combined with its effective features, stands out significantly. US Global Mail was my first choice, and it’ll likely be my last, as it expertly meets all my needs. The fact that it has maintained such consistent quality makes it easy to recommend with a perfect 10 out of 10 rating. I absolutely love it. **What do you dislike about US Global Mail?** I am frustrated by the individual fees for each package that I return through US Global Mail. The $5 fee per package adds up quickly, especially when I have multiple packages, resulting in higher costs than I would prefer. I wish there was an option to group packages together into a single return fee or to have a less frequent fee structure that could help mitigate these costs. **What problems is US Global Mail solving and how is that benefiting you?** I find US Global Mail amazingly simple and fast, holding my mail with ease for two months for free, though the $5 per package fee adds up. The straightforward setup and convenience make it invaluable despite the fees. ### 8. Efficient Mail Management with Seamless Check Deposit **Rating:** 4.0/5.0 stars **Reviewed by:** Marlon Gustavo l. **Reviewed Date:** October 22, 2025 **What do you like best about US Global Mail?** I've been using US Global Mail for about six months, primarily to manage my mail in the United States. I discovered the service through a Google search and was persuaded by the positive reviews and good experiences shared by other customers. Prior to this, I was using the United States Post Office, but I find US Global Mail much more efficient and better suited to my needs. The ability to scan my mail and forward texts is particularly beneficial, as it allows me to review all the mail I receive conveniently. Additionally, the setup process was straightforward and simple, which was a relief. One of the main issues the service has addressed for me is check deposits, as it means I no longer have to depend on someone else to perform this task, thereby simplifying my life. I find the scan mail feature and check deposit capabilities extremely useful. In general, the overall efficiency and comprehensive services offered by US Global Mail make it a standout choice for me. **What do you dislike about US Global Mail?** I think US Global Mail could improve by offering more office hours, including weekends. **What problems is US Global Mail solving and how is that benefiting you?** US Global Mail solves my check deposit issues, allowing me to scan, review mail, and deposit checks without relying on others, enhancing efficiency. ### 9. Reliable & Affordable Solution for Expats **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandar D. **Reviewed Date:** October 21, 2025 **What do you like best about US Global Mail?** I appreciate US Global Mail for its affordability and suitability to my needs, especially as someone who travels for extended periods. The service has been pivotal in handling my mail while I am away, solving the problem of not having anyone to pick up my mail during my travels. I find the setup process to be straightforward, thanks to the clear instructions and accessible online chat support provided. One feature I find incredibly useful is the ability to consolidate multiple pieces of mail and have them sent together, which is efficient for my travel schedule. Although I haven't used it yet, the feature to cash checks appears to be very promising and potentially beneficial. Overall, US Global Mail is a reliable service that I intend to continue using because of its excellent balance of cost-effectiveness and dependability. **What do you dislike about US Global Mail?** I do not have negative comments. **What problems is US Global Mail solving and how is that benefiting you?** US Global Mail reliably handles my mail during travel, solving my need for a mail handler. It's affordable and convenient, especially with features like consolidating items for shipment. ### 10. I depend on their excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Roland D. | Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about US Global Mail?** I recently sold my apartment and moved to Germany. I absolutely needed a virtual mail box because my local post office did not have any free mail boxes. I love the fact that US Global Mail forwards incoming checks to my bank. I use that company almost every day. The website is fairly easy to use although the interface can sometimes a bit confusing. But I depend on their excellent work and their customer support is first rate. **What do you dislike about US Global Mail?** I once added another person and their validation process became difficult when their ID reader could not manifest the correct address on the other person's ID card./ **What problems is US Global Mail solving and how is that benefiting you?** Depositing checks ### 11. Convenient Mail Handling with Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Steve G. **Reviewed Date:** October 17, 2025 **What do you like best about US Global Mail?** I value the convenience US Global Mail offers by allowing me to manage incoming mail and maintain a U.S. address in Arizona. The setup of the service was straightforward, with supportive and friendly customer service. The ability to scan mail is crucial for handling bills and important notices efficiently. The flexibility of having packages or mail sent to me in Mexico, or having them held for in-person pickups, proves incredibly useful. Additionally, being able to handle small checks remotely or have significant checks sent directly to my bank account provides immense convenience and peace of mind. **What do you dislike about US Global Mail?** I would not charge for picking up packages in person. **What problems is US Global Mail solving and how is that benefiting you?** US Global Mail provides convenience by allowing me to handle mail remotely, maintain a U.S. address, and receive packages in Mexico, all while managing checks via scanning for remote deposits or direct bank sending. ### 12. Exceptional Customer Service and Easy Setup with US Global Mail **Rating:** 5.0/5.0 stars **Reviewed by:** K. V. **Reviewed Date:** January 19, 2026 **What do you like best about US Global Mail?** I am super impressed with US Global Mail's customer service and response time. Kairi has been incredibly helpful, answering all my questions both before I subscribed and during the account setup process. The setup was very simple, but Kairi was patient and walked me through how a virtual mailbox works, giving me confidence that I was doing things correctly. Also, the initial setup of US Global Mail was super easy! **What do you dislike about US Global Mail?** Can't think of anything! **What problems is US Global Mail solving and how is that benefiting you?** US Global Mail ensures my important mail gets to me abroad even before updating addresses, providing peace of mind. ### 13. Effortless Setup, Stellar Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Audiobook Narrator **Reviewed Date:** December 12, 2025 **What do you like best about US Global Mail?** I found setting up US Global Mail to be incredibly easy, even though I was initially daunted by the idea. US Global Mail made it clear and simple. The setup was pretty swift and came with the best customer service. They have been the most responsive that I think I've ever encountered, which gives me faith in the service. **What do you dislike about US Global Mail?** It's early days yet but so far I like everything about it. **What problems is US Global Mail solving and how is that benefiting you?** US Global Mail provides access to our US mail while we're abroad without changing our address on accounts, and shows us what we receive. ### 14. US Global mail solves my physical address problems for when I am out of the country. **Rating:** 4.5/5.0 stars **Reviewed by:** Drake P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2025 **What do you like best about US Global Mail?** I like how you can scan documents that arrive and they stay with the mail to be viewed later. I like how they will physically mail you something that you want to be sent somewhere else. **What do you dislike about US Global Mail?** It costs money. Why can't everything be free? lol. I wish. **What problems is US Global Mail solving and how is that benefiting you?** When I am overseas, I do not have a physical address to have mail sent to. This resolves that problem. ### 15. Great experience for many years **Rating:** 5.0/5.0 stars **Reviewed by:** Tarush A. | CEO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about US Global Mail?** I’ve been using US Global Mail for a while now, and honestly, it’s been such a relief. From day one, everything just worked — no confusion, no hiccups. The platform is clean and super easy to use, and I really appreciate how fast I get notified when new mail shows up. It’s one less thing to worry about on an already busy day. But what truly makes them stand out is their customer support. Every time I’ve had a question or needed help, someone kind and knowledgeable has been right there. They’re not just quick — they actually care. And in today’s world, that kind of service is hard to come by. If you're looking for a trustworthy, seamless way to manage your mail — especially if you’re working remotely or traveling often — I couldn’t recommend US Global Mail enough. They’ve made my life so much easier, and I’m genuinely grateful for that. **What do you dislike about US Global Mail?** nothing they do exactly what they talk about **What problems is US Global Mail solving and how is that benefiting you?** virtual mailbox ### 16. Awesome Service, Just a Bit Pricey! **Rating:** 4.0/5.0 stars **Reviewed by:** AJ S. | Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2025 **What do you like best about US Global Mail?** What I like best about US Global Mail is how incredibly easy and convenient they make managing my mail from anywhere in the world. The online portal is super user-friendly, and their mail scanning and forwarding options are fast and reliable. Plus, their customer support is always responsive and helpful—they make everything feel effortless! **What do you dislike about US Global Mail?** The main thing I dislike about US Global Mail is the pricing—it’s a bit higher than some other services. While the quality justifies the cost to a large extent, it would be great to see more flexible or budget-friendly plans, especially for long-term users. A bit more transparency on some of the additional fees would also be helpful. **What problems is US Global Mail solving and how is that benefiting you?** As an expat, US Global Mail has been a lifesaver. It solves the challenge of staying connected to my U.S. mail while living abroad. I no longer have to rely on friends or family to check my mailbox or worry about missing important documents. With their digital scanning and reliable forwarding, I can view and manage all my mail online, no matter where I am. It’s given me total peace of mind and made life overseas so much easier! ### 17. Exceptional Service and Responsiveness Sets Them Apart **Rating:** 4.5/5.0 stars **Reviewed by:** Herve G. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about US Global Mail?** Fast and responsive service and team whether it’s for applying, joining, mail forwarding or scanning … pretty unique **What do you dislike about US Global Mail?** Number of free scans is a little low and the interface is sometime a little cumbersome but the team is so responsive with a great problem solving attitude … **What problems is US Global Mail solving and how is that benefiting you?** Mail forwarding, scanning, sorting when away ### 18. Must have for expats and digital nomads **Rating:** 5.0/5.0 stars **Reviewed by:** Charles W. | Technical Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2025 **What do you like best about US Global Mail?** I have been working and traveling overseas for 27 years. This service is best service I’ve used to receive packages and mail overseas. It’s also very useful if you move around the USA a lot. I love being able to request scans sort mail online and receive my mail no matter where I am in the world! **What do you dislike about US Global Mail?** I’d like a cost effective way to have digital files mailed to US locations. Living overseas it’s not practical for me to mail documents internationally if I could just scan the document email and have it shipped from my US address. I deal with Government agencies that require paper documents to be filed so paying for international shipping and then waiting days for it to either go on a plane or a boat and weeks of waiting. You could provide a digital to mail service that would Bridge this gap getting critical mail delivered faster by cutting out the planes and boats that cause massive delays in international shipping. **What problems is US Global Mail solving and how is that benefiting you?** We move a lot for my work. More than 30 times in 27 years. This gives me a permanent address and solves the problem of me losing mail or not receiving mail period. ### 19. I have proudly spent 11 years with US Global and couldn't be happier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2025 **What do you like best about US Global Mail?** I have all my mail consolidated in one location, making it effortless to access the items I need shipped at competitive rates. The support I receive from the team at US Global is exceptional. **What do you dislike about US Global Mail?** The recent implementation of storage costs , especially considering it used to be free. For someone like me, living abroad for an extended period, the expenses can add up quickly due to continual collection. It will be great to find a different pricing model ito reduce these storage fees. **What problems is US Global Mail solving and how is that benefiting you?** I work abroad and have no one in the U.S. to handle my mail, but UsGlobal Virtual Mailbox effectively resolves this problem. I have full visibility of every piece of mail I receive, and their scanning service allows me to view content immediately. Any mail I don’t want is securely destroyed. This service supports both my family and me, and I can easily arrange for items to be shipped from the U.S. to my work location. It’s completely safe, and I’ve never faced any issues. The convenience of this service is unmatched, and the staff consistently demonstrate professionalism. ### 20. Instant Mail Scanning Makes Email Management Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Karan K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about US Global Mail?** The feature that allows me to instantly and completely view the contents of every email, all of which are automatically scanned, is particularly useful. **What do you dislike about US Global Mail?** I honestly can't find anything to dislike about this. I truly love it. **What problems is US Global Mail solving and how is that benefiting you?** As a global entrepreneur, this tool enables me to keep in touch with my essential personal email, ensuring I never miss important messages no matter where I am. ### 21. Efficient and User-Friendly Interface with No Complaints **Rating:** 5.0/5.0 stars **Reviewed by:** Rhyvir M. | unemployed, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about US Global Mail?** I think that I really appreciate the efficiency and ease of use with the interface. **What do you dislike about US Global Mail?** I don't have any complaints! I don't have anything negative to say - I highly recommend this service. **What problems is US Global Mail solving and how is that benefiting you?** It's solving the fact that I live abroad but would like to still receive mail and packages in the US (especially if a company cannot ship to Spain directly). ### 22. Seamless U.S. Mail Management Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about US Global Mail?** Genuine U.S. Street Address & Instant Digital Access US Global Mail provides a real U.S. street address (not just a P.O. Box), so I can receive mail and packages from any carrier. Within hours of arrival, high‑resolution scans of envelopes—and, on request, the contents—right in my online dashboard. It’s like having a virtual home base wherever I am. And any time I’ve needed help—whether filling out customs forms or adjusting a shipment plan—the US Global Mail team has been fast, friendly, and thorough. **What do you dislike about US Global Mail?** One drawback I’ve encountered is that whenever you update your mailing address, you must redo the notary verification process from scratch. This can be time‑consuming, especially if you’re on the move, and adds an extra step (and potentially a small fee) before you can start receiving mail at your new location. **What problems is US Global Mail solving and how is that benefiting you?** Receiving U.S. Mail from Anywhere Problem: As an expat/frequent traveler, it’s normally impossible to get letters or parcels sent to a U.S. address when you’re overseas. Benefit: US Global Mail gives me a real U.S. street address, then scans and uploads every piece of mail to my dashboard within hours. I never worry about missing important bills, legal notices, or personal correspondence. High International Shipping Costs Problem: Shipping individual packages internationally one at a time can be prohibitively expensive, with separate fees, taxes, and postage for each box. Benefit: Their package consolidation service lets me merge multiple items into a single shipment—cutting my total shipping costs by up to 60%—while still offering fast, fully tracked delivery. Managing & Securing Sensitive Documents Problem: Paper documents (bank statements, contracts, medical records) can be lost, stolen, or delayed in transit—and shredding confidential mail securely is a hassle abroad. Benefit: I can instruct them to open, scan, and securely store (or shred) any document on demand, giving me peace of mind that nothing sensitive ever lands in the wrong hands. ### 23. Glad i went with my instinct **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher A. | Owner/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about US Global Mail?** I am fairly new in the world of business ownership and have been trying to find an "address" that could be used as my businesses physical address and at the same time having the ability to receive emails of the incoming correspondance. I signed up for USGM because it was the ONLY one that offered a good rate and a free-trial. NOT TO MENTION, they offer Zoom Notary so i dont have to walk around trying to find a notary at a bank or other government entity. at first i thought the fee of $15 was too much. But that was before i realized how many benefits are offered by USGM. **What do you dislike about US Global Mail?** I have been unable to figure out how to get the scans of my mail, but i dont see the option on the site. it shows a link in the email, but when you click the link it just goes to the account dashboard. I **What problems is US Global Mail solving and how is that benefiting you?** I am at the beginning stages of business start-up and i really did not want to use my home address because i didnt want the easy access to scammmers and criminals by just broadcasting it our the web. USGM and the virtual mailbox services that are offered make it a touch easier to differenceciate the personal from business. ### 24. Consistent delivery of services and accommodation of exceptional requests **Rating:** 4.0/5.0 stars **Reviewed by:** Allan W. | Principal Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about US Global Mail?** Services and features are more than what one would expect of a mail forwarding service. The basic service alone is worth a subscription with the addition of integrations and options for businesses. I like that customer service is available and that special requests can be accommodated. **What do you dislike about US Global Mail?** Downside is that the services are not offered in all states, also all the scanning features are not easy to navigate with scanning, view scan, and download scan buttons not available on a single screen / interface. **What problems is US Global Mail solving and how is that benefiting you?** US Global Mail meets my needs as a U.S. mail forwarder and mailing address in my desired state. I benefit mostly from the scan and download features for lettermail. Other benefits include filtering out junk mail. ### 25. Fast and Reliable Service That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Kat S. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about US Global Mail?** Fast, realible service, very very happy. **What do you dislike about US Global Mail?** Don't have any reason to dislike it. Good service **What problems is US Global Mail solving and how is that benefiting you?** Fast scanning, email handling ### 26. As a Digital Nomad, I've depended on US Global Mail for Years **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie C. | Strategic Management Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2025 **What do you like best about US Global Mail?** I use this as an individual, not a business. All my mail goes to US Global Mail and has done for many years, so I use it all the time. I move too often to do regular updates to my mailing address. USGM informs me immediately when I receive mail. I can see it in my inbox, and I can choose whether it should be trashed, forward to me or scanned. They even deposit checks I receive - with my specific instructions. It's a great service and I'm happy they honor the annual price I've been paying for years. Their pricing is much more reasonable than competitors, too. **What do you dislike about US Global Mail?** I can't think of any, to be honest. The customer service is pretty good. Maybe sometimes it takes longer to get an answer, when I don't realize it's been a holiday in the US. **What problems is US Global Mail solving and how is that benefiting you?** All my mail goest to one mailbox, no matter where I live in the world. They inform me that I have mail, and I can access my account easily via the Internet. ### 27. Affordable, ships to more countries than others **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about US Global Mail?** This is one of the only companies that will ship to Serbia. And the prices are very reasonable for it as well! **What do you dislike about US Global Mail?** the UI is a bit clunky and could use some streamlining and updating. **What problems is US Global Mail solving and how is that benefiting you?** getting documents safely from one office to another overseas ### 28. It does the job **Rating:** 4.0/5.0 stars **Reviewed by:** Nina H. | Self, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2025 **What do you like best about US Global Mail?** I like that it allows you to have a physical mailbox. I have an ex husband and lawyers that I needed to receive pieces from. I didn't want them knowing where I lived. Very easy to set up and use. **What do you dislike about US Global Mail?** The cost. OMG! It's insane how much it costs. Almost $200 just to have access to the inbox, then $5 for each pickup, and even more for packages by weight and when it's picked up. Best if you aren't planning on using frequently (low frequency of use). Tons of features/options. Customer service is difficult to get ahold of at times. You'll need to email them as phone calls are difficult to get a hold of. **What problems is US Global Mail solving and how is that benefiting you?** I needed privacy. ### 29. Reliable and Convenient Service for Managing US Mail **Rating:** 5.0/5.0 stars **Reviewed by:** Arsène B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about US Global Mail?** I’ve been using US Global Mail for a while now to receive US letters, and I couldn’t be happier with the service. It’s incredibly convenient, especially if you live overseas or travel frequently. The platform is user-friendly, and I love that I can view my mail online and decide whether to have it forwarded, stored, or shredded. The forwarding process is fast and reliable, and their customer service team is always helpful and responsive if I have any questions. It’s a hassle-free way to manage mail from the US without worrying about delays or losing important documents. Highly recommend US Global Mail to anyone needing a dependable virtual mailbox service! **What do you dislike about US Global Mail?** If I had to point out one thing I dislike, it would be the occasional delay in mail scans being uploaded. However, it’s a minor issue compared to the overall convenience and peace of mind this service provides. **What problems is US Global Mail solving and how is that benefiting you?** US Global Mail makes managing mail so much easier for someone like me. With a virtual mailbox, I can access all my mail online, no matter where I am. They consolidate packages to save on shipping and scan important documents so I don’t have to wait for physical delivery. It’s reliable, efficient, and a huge time-saver, especially while running businesses like Natureva and Beyond Ice Bath. ### 30. Indispensable for Expats! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristofer B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2025 **What do you like best about US Global Mail?** US Global Mail makes it so easy to receive , read and decide which mail pieces I want shipped to me wherever I am in the world. Scheduled shipments are great! Allowing me to set it and forget it! **What do you dislike about US Global Mail?** Customer service team is great, but it can take a bit longer than I’d prefer to get a response. **What problems is US Global Mail solving and how is that benefiting you?** I live outside the US and I still have a lot of business to conduct in America. i am able to have a US address and manage my correspondence and packages remotely, with ease and peace of mind that everything is safe and secure. ### 31. I was shocked by the good customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Rusty F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about US Global Mail?** Getting customer service that will work to solve your problem these days is hard to find. I hate contacting customer service these days as I expect to find canned answers without any thinking or finding out-of-the-box solutions to problems. I had been with another company for more than 15 years but because of their rigid customer service policy I was forced to leave. US Global mailed worked with me, used common sense, and solved the very same issue I had with my prior provider. **What do you dislike about US Global Mail?** The add-on cost for scanning is way too expensive. **What problems is US Global Mail solving and how is that benefiting you?** They solved the problem regarding my being able to meet the new requirements regarding new regulations by the post office. ### 32. Great Mail Management for Travelers, But Pricing Could Be Better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about US Global Mail?** It solves my problem of collecting mail while travelling for long periods of time. I can easily scan mail to see what I need to keep or what can be tossed. **What do you dislike about US Global Mail?** It is a bit pricey to have items shipped to me. And the plan pricing is a bit higher than other similar companies. **What problems is US Global Mail solving and how is that benefiting you?** Receiving mail while on the road. ### 33. Highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about US Global Mail?** I’ve been on the move and needed a permanent mailing address. USGM’s customer service from the start are prompt and thorough. They’re helpful and want to resolve the issue. The only thing I would change is the pricing! It’s a little high for scanning mail that probably doesn’t need to be scanned, and the rate is ok in terms of getting mail shipped to you. **What do you dislike about US Global Mail?** Monthly pricing is a little high for my liking in addition to the other fees when you’re scanning or shipping. I didn’t realize there was a storage fee so for mail that has been sitting in your mail, you’re charged an amount after an x amount of weeks before you decide to discard or ship. I brought this up to the team they were able to do a partial credit. **What problems is US Global Mail solving and how is that benefiting you?** Shipping label error, adding names to the account and credit for unnecessary charges. ### 34. Swift, easy access to a much needed business service **Rating:** 5.0/5.0 stars **Reviewed by:** Luke S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about US Global Mail?** Getting the mail service and address that I needed for my business couldn’t have been easier **What do you dislike about US Global Mail?** It is hard to reschedule a notary without having to pay again. Besides that this couldn’t have been easier. **What problems is US Global Mail solving and how is that benefiting you?** I now have a business address and don’t have to worry about not receiving my mail. It’s scanned directly to my email. ### 35. US global mail is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Josilyn O. | Rotating Motel Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about US Global Mail?** The customer Support & service is unlike anything I've encountered with most online businesses. It's definitely top tier and the ease of signing up is made even better by having someone to help you when you need it. I know this from experience and am happy to say that. Feeling secure in my choice, definitely! **What do you dislike about US Global Mail?** Nothing really other than they don't take PayPal for payment but that's easily overlooked. **What problems is US Global Mail solving and how is that benefiting you?** Getting my mail no matter where I am. I travel a lot. ### 36. Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime W. | Fiverr Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2025 **What do you like best about US Global Mail?** Good company. I have been a customer with Usglobal Mail for two years. They scan and ship mail on time. **What do you dislike about US Global Mail?** There is no invoice prior to charging your account. There is also an extra charge any mail in your account that you don't delete. It's written in the fine print when signing up that you will be charged for holding any mail after 180 days of being a customer. So that's another charge to be aware of. **What problems is US Global Mail solving and how is that benefiting you?** They overcharged me for shipping a document. I had to call Usglobal to correct this. ### 37. The staff answers quickly and solves issues promptly. I never had any complaints in 5 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about US Global Mail?** Their services cover all the needs you can imagine one could have when in need of mail service while living overseas. From forwarding mail safely and efficiently, to opening mail to see what's in it. **What do you dislike about US Global Mail?** I don't dislike anything about US Global mail. **What problems is US Global Mail solving and how is that benefiting you?** I get to solve all my mail needs as if I was still living in the U.S. ### 38. Top Notch mail forwarding service for those who need a US mailing address **Rating:** 5.0/5.0 stars **Reviewed by:** Ted T. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about US Global Mail?** I really like that I receive an email notification that I have received mail in my mailbox, then I can see an image of the outer envelope and decide if i want to forward it, discard it or best of all , open it, scan it and let me see the contents before i decide. **What do you dislike about US Global Mail?** It is not really a residential address, so in some rare situations it may not be accepted as a "home" address...but this is quite rare. **What problems is US Global Mail solving and how is that benefiting you?** I live outside the United States and I no longer own property in the USA. However, i do need to maintain a "snail mail" presence there. US Global Mail solves that problem very well. ### 39. prompt service, great communications, useful software **Rating:** 4.5/5.0 stars **Reviewed by:** Rick G. | Medical Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about US Global Mail?** Lots of control and useful bells and whistles in the software. Prompt customer service. **What do you dislike about US Global Mail?** Maybe not the cheapest, but instils confidence. **What problems is US Global Mail solving and how is that benefiting you?** Living abroad but can get mail in the USA through them. ### 40. Fantastic service **Rating:** 5.0/5.0 stars **Reviewed by:** Richard M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about US Global Mail?** The ability to access your mail while traveling abroad whether for business or pleasure is a great service to have. **What do you dislike about US Global Mail?** My only suggestion for the company would be to open on Saturday's until 4pm. **What problems is US Global Mail solving and how is that benefiting you?** Access to mail and scanning necessary documents in a timely fashion. ### 41. Easy and convenient way to manage mail **Rating:** 4.5/5.0 stars **Reviewed by:** María C. | Travel Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about US Global Mail?** I receive a picture of every piece of incoming mail and I can decide on the spot what to do about it or come back at it later. **What do you dislike about US Global Mail?** Fees are a bit high and I wish they had an app. I hate having to receive emails for everything and then having to go to a browser to manage my mail. **What problems is US Global Mail solving and how is that benefiting you?** I am currently living abroad, but I need a physical mailing address in the US for many US-based services. US Global Mail solves this by offering me an address where all my mail can be sent to. ### 42. Excellent Communication!! Just the solution I needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Angelo M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about US Global Mail?** Allowed me to obtain a professional address for my suppliments business which was required for me to get FDA approval on my product label. Thier site was easy to use and understand. Very Very happy with US Global Mail and will be using them for the foreseeable future! **What do you dislike about US Global Mail?** Nothing at all. I'm more than please with thier services. **What problems is US Global Mail solving and how is that benefiting you?** Physical address for use in my business so as not to disclose my home address to my customers. ### 43. US Global Mail - Streamlined, Seamless, and Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about US Global Mail?** Great program and landing page, easy to use and navigate, helpful staff. Would recommend to expats, or those looking for a great, helpful mailbox assistance company! **What do you dislike about US Global Mail?** I do not have any complaints for this service thus far! **What problems is US Global Mail solving and how is that benefiting you?** I am currently not living in a home in the US and needed a mailbox service that was secure and reliable. ### 44. US Global Mail Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2025 **What do you like best about US Global Mail?** We have used US Global Mail for more than 10 years. They have been consistently very professional, responsive and attentive to any needs. **What do you dislike about US Global Mail?** The only downside is that they are closed on weekends -- a very minor inconvenience that has rarely if ever caused any problem. **What problems is US Global Mail solving and how is that benefiting you?** We are permanent expats living abroad but still have business and financial connections in the United States that require mail service. US Global Mail handles that need very efficiently and in a timely manner. ### 45. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about US Global Mail?** We have used US Global Mail for over eight years. Their customer service is top notch. They are very trustworthy when handling our mail. **What do you dislike about US Global Mail?** There isn't anything that I dislike about US Global Mail. **What problems is US Global Mail solving and how is that benefiting you?** By providing us with a virtual address, US Global Mail has made it possible for us to travel outside the United States while not worrying about our mail. We don't have to bother family or friends. ### 46. Great Service and Response Times **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2025 **What do you like best about US Global Mail?** I live outside the US and need a US PO, they fit the bill perectly. They are quick to respond and have helped me in the process all the way. **What do you dislike about US Global Mail?** When I uploaded my proof of ID docs, it took a few trys to get it right. **What problems is US Global Mail solving and how is that benefiting you?** Getting, scanning and sending me postal mail from the US. ### 47. US Global Mail is the best postal company! **Rating:** 5.0/5.0 stars **Reviewed by:** ALEKS G. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2025 **What do you like best about US Global Mail?** US Global Mail has some of the lowest rates on the market and they also provide an online notary ($15) to validate the 1583 form. Mail scanning is fast and the service is also inexpensive. **What do you dislike about US Global Mail?** In the time I have been using the mailbox, which is over 1 year now, no problems have been identified **What problems is US Global Mail solving and how is that benefiting you?** The virtual mailbox and address was a good fit for opening a c-corp. ### 48. Great Service to get your mail anywhere! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about US Global Mail?** Extremely convienent. Very thorough and easy to use service. Been a US Global Mail user for a number of years now, and working in the energy industry, I travel/move around alot; this is the best service to keep my mail organized and centralized! **What do you dislike about US Global Mail?** The real time chat support feature doesnt appear to work via regular web browser access, only thru the app.... **What problems is US Global Mail solving and how is that benefiting you?** Centralized mail service so as to not deal with multiple addresses. ### 49. Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Paul M. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2024 **What do you like best about US Global Mail?** After everything is set up, its seamless. If something comes up where I have a question they are very responsive either by phone or email. I have had USGM shred, forward, scan and deposit checks without a problem. **What do you dislike about US Global Mail?** It could just be me, but I still can't log into the new web interface using Firefox as it is not allowing the CAPTCHA to pop up. However, it works fine on Chrome. **What problems is US Global Mail solving and how is that benefiting you?** My wife and I moved from the states to another country, but we still have passive investments in the States and in general it is good to have a US mailing address. ### 50. Excellent service ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2025 **What do you like best about US Global Mail?** As an Expat, I apprecaite the seamless experience with US Global mail. The interface is easy to use, the service is very reliable, and if you require it, customer service is prompt and friendly. **What do you dislike about US Global Mail?** I do not have any dislikes or issues with US Global Mail. **What problems is US Global Mail solving and how is that benefiting you?** Being able to consolidate my mail andpackages to a central location saves time and money. ## US Global Mail Discussions - [What is US postage Global mail?](https://www.g2.com/discussions/what-is-us-postage-global-mail) - [Is US Global Mail legitimate?](https://www.g2.com/discussions/is-us-global-mail-legitimate) - [How do I use US Global Mail?](https://www.g2.com/discussions/how-do-i-use-us-global-mail) - [View US Global Mail pricing details and edition comparison](https://www.g2.com/products/us-global-mail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+12%3A12%3A57+-0500&secure%5Bsession_id%5D=c70950bc-81d0-4432-a580-cf619534971b&secure%5Btoken%5D=b2c768b350f68c1a20477940f33f2529d4ac8f9bc28c40a16eb45ce9cc5f2012&format=llm_user) ## US Global Mail Integrations - [Zapier](https://www.g2.com/products/zapier/reviews) ## US Global Mail Features **Physical Mail** - Check Deposit - Package Handling - Shredding - Physical Storage - Mail Bundling **Software Platform** - Mobile Application - Notifications - Unlimited Cloud Storage - Multiple Logins - Filters **Agentic AI - Virtual Mailbox** - Autonomous Task Execution - Cross-system Integration ## Top US Global Mail Alternatives - [Earth Class Mail](https://www.g2.com/products/earth-class-mail/reviews) - 3.3/5.0 (13 reviews) - [PostScanMail](https://www.g2.com/products/postscanmail/reviews) - 3.6/5.0 (13 reviews) - [Anytime Mailbox](https://www.g2.com/products/anytime-mailbox/reviews) - 3.3/5.0 (12 reviews)