--- title: PostScanMail Reviews meta_title: 'PostScanMail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how PostScanMail works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 13 scale: '5' date_modified: '2026-11-11' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

PostScanMail Reviews & Product Details

Pricing

Pricing provided by PostScanMail.

Starter

$9.95
per month

Standard

$19.95
per month

User Insights

Average based on 13 real user reviews.

PostScanMail Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is PostScanMail, and what problem is it built to solve?

PostScanMail provides virtual mailboxes where postal mail is received, scanned, and uploaded for online access. It is built for individuals and organizations that need to manage mail without being physically tied to a mailbox location.

What languages does PostScanMail support?

PostScanMail supports 1 language: English.

What company sizes is PostScanMail designed for?

PostScanMail is designed for a range of organization sizes:
  • Self-employed
  • 1–10 employees
  • 11–50 employees
  • 51–200 employees
  • 201–500 employees

Which industries is PostScanMail built to serve?

PostScanMail is built to serve industries including:
  • Leisure, Travel & Tourism
  • Online Media
  • Information Technology and Services
  • Sports
  • Publishing
  • Hospitality
  • Marketing and Advertising
  • Staffing and Recruiting

Does PostScanMail offer an open API, and what does it integrate with?

PostScanMail does not offer an open API.

What support options are available, and is live/human support included?

Support is available through email/help desk and chat, with self-service resources including FAQs and a knowledge base.

What training resources are available to help teams get started?

Training resources include:
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person

PostScanMail Reviews (13)

Reviews

PostScanMail Reviews (13)

3.6
13 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Lost all my packages. Filling lawsuit against them."
0/5
What do you like best about PostScanMail?

They lost all my mail and had no employees at the location they gave me, so there's nothing to like Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

Nightmare experience. I had three packages delivered and none do them reached or showed up in my app despite ups having proof of delivery. After many days of calling, it turns out they had no employees at the location assigned to me. My packages are apparently lost even though ups shows it delivered. I'm filing a lawsuit this week to recover losses. Pretty terrible when a company called postscanmail cannot post, scan, nor mail. Review collected by and hosted on G2.com.

Sean D.
SD
Sean D.
Founder
Small-Business (50 or fewer emp.)
"A Hassle-Free Virtual Mail Solution"
5/5
What do you like best about PostScanMail?

PostScanMail is an online mailroom management service that helps businesses save time and money on mailroom operations. It helps with the sorting, scanning, routing and delivery of mail, both incoming and outgoing. It also helps with tracking and auditing of mailroom activities, which provides an audit trail and helps to ensure compliance with postal regulations. PostScanMail also allows businesses to access their mail anytime, anywhere, which can help to increase productivity and efficiency. Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

One of the things I least like about PostScanMail is the lack of detailed tracking information. With traditional mail, you can track your mail all the way to its final destination, but with PostScanMail you only get a limited amount of information about the status of your mail. This makes it difficult to know where your mail is and when it will arrive. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"Love this product, used for personal needs and at a previous business"
5/5
What do you like best about PostScanMail?

The service is reliable and quick. I also loved the option to digitally archive images of the items sent for future reference, without creating clutter in the office or a visit to the scanner myself.

When I used to work at a coworking space, we used to open and scan peoples' mail for them upon request. It was a huge hassle, not to mention a liability- but we had so many requests for the service, that we felt obligated to offer it. Once we learned about PostScan Mail, we stopped and would instead refer this service. It saved our front desk staff a lot of time and our clients were generally happy to have a recommended option. Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

I'm not sure how the pricing compares to other services but it did increase in recent years. I would also say that their app is not GREAT- truthfully it's not too bad, but I tended to use the web version for a better experience. Review collected by and hosted on G2.com.

SH
Shohrab H.
Business Development Manager
Small-Business (50 or fewer emp.)
"Best Virtual Mailbox for Non-Resident Small Business"
3.5/5
What do you like best about PostScanMail?

PSM (PostScanMail) is a straightforward Mailbox provider for small businesses. The best feature is that they will open and scan a mail and send it to you via email. You are not required to be present. Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

The price for the features Open and Scan is a little high. People will prefer this option over email forwarding if the price is bit lower. Review collected by and hosted on G2.com.

Anton I.
AI
Anton I.
Independent Marketing Consultant
Small-Business (50 or fewer emp.)
"Absolutely useless service"
0/5
What do you like best about PostScanMail?

Nothing at all! This service is absolutely useless. And they lie to their clients. I even cant find the given address on google maps. Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

I wish I could give them a negative rating. I called them to ask if I could use their address to form a new LLC, and they assured me that I could. So after I submitted all papers they all were declined due to that useless pmb # address they sold to me. Review collected by and hosted on G2.com.

Verified User in Animation
UA
Verified User in Animation
Small-Business (50 or fewer emp.)
"Safe for mail received"
4/5
What do you like best about PostScanMail?

It available online to check and process all your mail Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

Not available in India but good to know. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
Originally submitted 12/20/2022
"Someone takes care of my mail when I need it."
5/5
What do you like best about PostScanMail?

The price. I love how it won't affect my budget. Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

I don't mind that they close on the weekends. It's understandable. I wish they would offer customer service at least one day of the weekend. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Originally submitted 3/23/2021
"I’ve had a great experience using PostScanMail"
3.5/5
What do you like best about PostScanMail?

There are plenty of options for online postal mailboxes and postal mail scanning services. I also never have to worry about a change of address. It's convenient, easy, fast, and cost effective. Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

There’s nothing I dislike about using postscanmail. Although I wish I was able to deposit checks. Review collected by and hosted on G2.com.

Verified User in Government Relations
AG
Verified User in Government Relations
Small-Business (50 or fewer emp.)
"So easy to use! Self sufficient"
5/5
What do you like best about PostScanMail?

This way to scan is an easy way to scan. That’s the best way to sum it up. I needed it in a pinch as I was running late and didn’t have time to find a place so I searched for a good way to scan and I picked this and it was the best decision I ever made for work. Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

Nothing I’ve used it a few times and it’s very reliable. Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
UP
Verified User in Package/Freight Delivery
Enterprise (> 1000 emp.)
"Great software"
5/5
What do you like best about PostScanMail?

I love how fast this software is and how reliable it is everyone at the job loves it Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

I strongly dislike that sometimes when we try to sign in it freezes but it could be our computers as they are old Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by PostScanMail.

Starter

$9.95
per month

Standard

$19.95
per month

Premium

$39.95
per month
PostScanMail Comparisons