Anytime Mailbox Reviews & Product Details

I liked the idea of this company but my location was run completely unprofessionally. And once the parent company learned of it, they decided to shut my location but still have not dealt with the fact that I was wrongly charged over $200 in storage fees (for mail that was never stored). Review collected by and hosted on G2.com.

Their customer service is the worst! I have submitted multiple "tickets" over a 3 week period. I have not been able to speak to anyone other than a customer service rep who answers my call, listens to the same set of facts and assures me they will submit a ticket and the matter will be resolved soon. It is still not resolved. I am cancelling my account with the company. Review collected by and hosted on G2.com.

Nothing their customer service is very poor. Review collected by and hosted on G2.com.

They don't do anything when you make a formal complaint against one of the customer service reps who treat customer horribly. Review collected by and hosted on G2.com.

Lots of locations and cheap. That's about it. Nothing else good to say. Review collected by and hosted on G2.com.

Absolutely awful customer service. If it wasn't such a pain to switch addresses now, I would absolutely drop them. I had an issue with a form I asked for recommendations on how to correct, they sent me some generic response and then when I said that didn't resolve what I was asking, they became very snarky and continued to tell me to reference the thread - so they either didn't comprehend the problem or didn't care enough to try and actually help. Review collected by and hosted on G2.com.

I have been using Anytime Mailbox since January 2021. I love the service!

It was easy to complete the purchase online. I was able to find an address that I liked which was relatively local (Los Angeles address) for under $10 a month. I was able to activate the account easily while on vacation using their online tools (including a notary feature). I didn't want to have a PO box that seems a little impersonal for work and personal mail, so now I use my virtual mailbox as much as possible for personal and business mail. This service allows me to minimize spam mail that comes to my home and allows me to avoid having my home address listed for business purposes.

I don't see a reason that I will ever cancel this service! Review collected by and hosted on G2.com.

I do not have any complaints. The service works great and the people are helpful. I sometimes have difficulty getting a fast response from the employees at the physical location I have a mailbox at, but that would exist for all mailbox products. Review collected by and hosted on G2.com.

Anytime Mailbox is a fantastic service that has improved my workday productivity tremendously. The app is easy to use and provides me immediate notification of new mail received, as well as various valuable ancillary mail services such as forwarding and disposal. The service is also a tremendous value and worth every penny. It's just a quantum leap from the "old school" PO box. As my main office is at home, the service provides me with a separate discrete mailing address that protects my home privacy, while giving me a "physical" address for my mail. It's been an amazing tool for my business. Review collected by and hosted on G2.com.

I am a very happy customer, but it took me a few times using the app to really get "fluent" with it. Review collected by and hosted on G2.com.

You can start your adresse in less than 30 minutes with an easy setup process. It's so simple; you don't need any previous experience to get started Review collected by and hosted on G2.com.

I am writing to complain about my recent experience with Anytime Mailbox

I have never been treated so poorly in my life. I have never felt more belittled and angered by a company as I was with yours. The treatment was unacceptable and I will be sure to let everyone know how you treated me.

They thought I was stupid

after six months

They changed the delivery location, and they didn't send me any message Review collected by and hosted on G2.com.

Especially in the time of COVID this is a great way to manage mail while staying safe. Having a team of professionals working to make your mail situation more streamlined and digital is a real game changer! Review collected by and hosted on G2.com.

With AM you have an "open and scan" feature, however, some of the scanned images can be hard to read. However the customer service team is prompt to respond and fix these errors quickly Review collected by and hosted on G2.com.

I like the easy interface of this solution the most, as well as the quick response. Review collected by and hosted on G2.com.

Nothing to dislike at the moment. Will update accordingly. Review collected by and hosted on G2.com.

It was quick to learn and user-friendly. I really enjoyed the user interphase. It was easy then to teach to my co-workers. I liked how you can use it on any device. Review collected by and hosted on G2.com.

The downside is I work in Canada and I feel like it is a very heavy based US company. Review collected by and hosted on G2.com.

Easy to set up, no hassle, should be something of a good alternative to use if you can't physically be on your address Review collected by and hosted on G2.com.

I dislike the authentication process that required an online notary service, but I guess I was unlucky about the problem since after that it was solved. Review collected by and hosted on G2.com.