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UPS Supply Chain Solutions Reviews & Provider Details

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Nikki L.

Disabled Artist and Student

Small-Business (50 or fewer emp.)

1/14/2022

"I like the discounts they have for self employed disabled people on a fixed income"

5/5

Describe the project or task UPS Supply Chain Solutions helped with:

Sending things from a buyer on my ebay selling account. They came and picked up the packages 📦 when covid was fast approaching here in Oregon in 2020 and I'm disabled Review collected by and hosted on G2.com.

What do you like best about UPS Supply Chain Solutions?

I like it alot because I have a compromised immune system and I can get free boxes or other supplies shipped directly to me without leaving my home. It's very fast Review collected by and hosted on G2.com.

What do you dislike about UPS Supply Chain Solutions?

Alot of people use it so that can be hard when trying to make some profit off some custom order sales or slow delivery due to covid but so far each of my customers have been very understanding and flexible Review collected by and hosted on G2.com.

Recommendations to others considering UPS Supply Chain Solutions:

Getting supplies and support if disabled and living on a major fixed income. Review collected by and hosted on G2.com.

What problems is UPS Supply Chain Solutions solving and how is that benefiting you?

Benefits for me include but not limited to, Boxes and other supplies shipped directly to me at home, low rates with a major fixed income and loving that they can pick up orders to be shipped so I don't have to put myself at more risk of covid while using public transportation to the post office which takes around 4t mins each bus. I take 2 or sometimes 3 busses Review collected by and hosted on G2.com.

Joseph C.

Electrical Engineer

Small-Business (50 or fewer emp.)

2/22/2022

"Quotations are not honored at UPS SCS"

0/5

What do you like best about UPS Supply Chain Solutions?

The brokers are good, and the people who handle the continuous bonds are also good. Review collected by and hosted on G2.com.

What do you dislike about UPS Supply Chain Solutions?

They are batting 1000 on not honoring written quotations and without valid, legal reasons. They could improve by accurately quoting the service or honoring the quotation. We've had multiple experiences where the written quotation was refused to be honored. Once such instance had a quotation vs invoice discrepancy of 10x and another one had a discrepancy of 2x. That's a $15k versus $7.5k. Furthermore, there was no attempt to try and honor the quotations both times, albeit one time they did knock off about 1%. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/22/2022

"UPS Supply Chain Solutions"

4/5

What do you like best about UPS Supply Chain Solutions?

It is convenient in operation, location and resources available. Review collected by and hosted on G2.com.

What do you dislike about UPS Supply Chain Solutions?

You don't know when your packages are go to arrive (tracking isn't as reliable as it should) Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Small-Business (50 or fewer emp.)

11/26/2021

"ups"

5/5

Describe the project or task UPS Supply Chain Solutions helped with:

Whenever i order online, my packages deliver on time in a timely manner Review collected by and hosted on G2.com.

What do you like best about UPS Supply Chain Solutions?

I like when i order online; my packages are packed very neatly. Review collected by and hosted on G2.com.

What do you dislike about UPS Supply Chain Solutions?

There is nothing I dislike about the Ups system Review collected by and hosted on G2.com.

Recommendations to others considering UPS Supply Chain Solutions:

I would recommend everyone to use Ups to ship their packages. Review collected by and hosted on G2.com.

What problems is UPS Supply Chain Solutions solving and how is that benefiting you?

I have no problem with Ups service. Review collected by and hosted on G2.com.

Bo J.

Shipping Coordinator

Mid-Market (51-1000 emp.)

6/3/2021

"UPS Worldship"

4/5

Describe the project or task UPS Supply Chain Solutions helped with:

Shipping orders with UPS Review collected by and hosted on G2.com.

What do you like best about UPS Supply Chain Solutions?

The tracking feature is the one that I like the best. Review collected by and hosted on G2.com.

Adalia F.

Luxury Sales Associate

Mid-Market (51-1000 emp.)

9/5/2019

"My UPS is fun, & managing, tracking, and receiving my shipments was easy!"

4/5

Describe the project or task UPS Supply Chain Solutions helped with:

You get updates every time your package switches hands, trucks, & places and once the truck is out for delivery they give you a general destination where the truck is that has your package. UPS is the best delivery program I have ever used to track my boxes. Review collected by and hosted on G2.com.

What do you like best about UPS Supply Chain Solutions?

I like that I'm able to track my package, even if it's sent by "Standard Delivery," so I always know where it is and at what time it is set to arrive. They alway deliver on the exact date they predict on the tracking website. The drivers are always polite and easy to work with! Review collected by and hosted on G2.com.

What do you dislike about UPS Supply Chain Solutions?

Sometimes my boxes/packages/parcel arrive sooner than the time on the tracking website so if I'm running behind to meet my package at the door, sometime it's sitting on the porch for too long, for others to take. While it's nice to be ahead of schedule for them, for me it's hard to ensure that I'm there to receive my shipment. Review collected by and hosted on G2.com.

Recommendations to others considering UPS Supply Chain Solutions:

There are some bad reviews on the internet for UPS, as I've read some before I used their services, it can make you unsure about whether or not it to use their shipping process. But UPS, definitely has come through for me every time! Review collected by and hosted on G2.com.

What problems is UPS Supply Chain Solutions solving and how is that benefiting you?

UPS and their employees will do just about anything to ship and deliver packages to their customers. I go into UPS almost every day to ship out a box to the warehouse for my work and I've never had a problem scanning the shipping, label getting a receipt, or tracking the package to the warehouse. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

11/5/2019

"Fast and effective Courier Service "

5/5

Describe the project or task UPS Supply Chain Solutions helped with:

I ship out multiple packages daily and rely on UPS to ship my most irate packages to ensure quick and reliable delivery service. They have always come through when I need them most and have been amazing with following and tracking these packages to know exactly where they are at all times. Making for safe and fast deliveries. Review collected by and hosted on G2.com.

What do you like best about UPS Supply Chain Solutions?

I appreciate the fast service, that I can also rely and depend on UPS to deliver my packages in a timely and safe manner. There are no damages to my packages when I receive them and they are always in tact. If I need any help at all, calling the customer service agents is easy and you don't have to wait long periods of time which is great especially when your time is valuable. Review collected by and hosted on G2.com.

What do you dislike about UPS Supply Chain Solutions?

Sometimes a tracking number does not get loaded and I have to call in to speak to an agent to find out where my parcel is. Review collected by and hosted on G2.com.

Recommendations to others considering UPS Supply Chain Solutions:

This is a great business if you are looking to have fast, efficient, honest and reliable service. The customer service side is also very helpful and knowledgeable. As any company there are going to be some hiccups such as missing tracking information or re routing but it is not very common. If at any time you need any help at all their customer service team is easy to get a hold of and very helpful. They make you feel important and valuable. This company provides great service and fast deliveries. I highly recommend using them. Review collected by and hosted on G2.com.

What problems is UPS Supply Chain Solutions solving and how is that benefiting you?

There are no major issues dealing with UPS. I find they are respectful of your time and appreciate your business. The only issue I have had is missing Tracking information which was resolved when I call in to speak to an agent who does their best to help with retrieving any information and finding out where the parcel is. Having the ability to reach out to someone is a huge benefit when you desperately need answers. Review collected by and hosted on G2.com.

SAMI L.

HR Officer

Enterprise (> 1000 emp.)

2/6/2020

"UPS services"

4.5/5

Describe the project or task UPS Supply Chain Solutions helped with:

They're doing hard job to make their clients satisfied with their services . Review collected by and hosted on G2.com.

What do you like best about UPS Supply Chain Solutions?

They could come to any client place to get/pick up the stuffs that client want to send just to make the people comfortable and happy. Review collected by and hosted on G2.com.

What do you dislike about UPS Supply Chain Solutions?

The coasts for their services are too high. Review collected by and hosted on G2.com.

Recommendations to others considering UPS Supply Chain Solutions:

Get a discounts cods to use their services. Review collected by and hosted on G2.com.

What problems is UPS Supply Chain Solutions solving and how is that benefiting you?

Saving the time for the clients. Review collected by and hosted on G2.com.

Rosa F.

Logistics Coordinator

Small-Business (50 or fewer emp.)

9/24/2019

"Great tools to get the job done. "

5/5

Describe the project or task UPS Supply Chain Solutions helped with:

Through UPS we have been able to start our direct to customer sales. We normally sale wholesale but with UPS we have been able to open up different sales channels. Review collected by and hosted on G2.com.

What do you like best about UPS Supply Chain Solutions?

It was easy to integrate UPS in our daily processes. We were able to integrate UPS with our Shopify account as wells as using a desktop version. Review collected by and hosted on G2.com.

What do you dislike about UPS Supply Chain Solutions?

So far I don't have any dislikes. Ups is a solid software that has met all our needs. Review collected by and hosted on G2.com.

Recommendations to others considering UPS Supply Chain Solutions:

UPS will streamline all your business needs. Review collected by and hosted on G2.com.

What problems is UPS Supply Chain Solutions solving and how is that benefiting you?

We were able to integrate UPS with Shopify online and create labels very easily. Review collected by and hosted on G2.com.