---
title: Upfirst Reviews
meta_title: 'Upfirst Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 24 reviews by the users' company size, role or industry to
  find out how Upfirst works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 24
  scale: '5'
date_modified: '2026-07-14'
parent_category:
  name: Business Services
  url: https://www.g2.com/categories/business-services
---

# Upfirst Reviews
**Vendor:** Upfirst  
**Category:** [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 24
## About Upfirst
Upfirst is an AI-powered virtual receptionist. Founded on the belief that small businesses should be able to afford great answering services, we help people change how they run their businesses by making it easy and affordable to get a virtual receptionist that’s dedicated to them. Upfirst helps small businesses answer calls around the clock so that callers never reach a voicemail. Businesses use our AI answering service to give callers an immediate human-like voice to answer questions, take messages, set appointments, and more. Knowing that every call is covered by a knowledgeable receptionist, business owners are able to focus on the day-to-day tasks that continue to drive their business forward, saving themselves time and money.






- [View Upfirst pricing details and edition comparison](https://www.g2.com/products/upfirst/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-17+04%3A33%3A00+-0500&secure%5Bsession_id%5D=66db56cf-7db2-4164-a2c5-dddbc1b16630&secure%5Btoken%5D=b69b47f1369058908b8e8cd12534a431735e07c40241b8fe32f55c45b81faa83&format=llm_user)

## Upfirst Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Upfirst Alternatives
  - [Smith.ai Virtual Receptionists](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews) - 4.9/5.0 (73 reviews)
  - [Moneypenny](https://www.g2.com/products/moneypenny-2025-09-24/reviews) - 4.5/5.0 (29 reviews)
  - [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) - 4.6/5.0 (27 reviews)