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Upfirst Reviews
](https://www.g2.com/products/upfirst/reviews)

[
Upfirst Reviews
](https://www.g2.com/products/upfirst/reviews)

# Upfirst Pricing Overview

[Editedit](https://my.g2.com/upfirst/pricings)

## Upfirst Pricing Key Insights

Last updated on Apr 09, 2026

* * *

Upfirst offers **4 pricing editions** , starting from **$24.95** to **$299**. Upfirst pricing tiers are designed to support different usage levels and team sizes. Compare the Upfirst pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Upfirst** for **custom pricing**.

* * *

Starter — $24.95 / Per Month

Premium — $59.95 / Per Month

Pro — $159.95 / Per Month

Scale — $299 / Per Month

Rated 4.9 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Starter

$24.95

Per Month

Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, multilingual receptionist, spam blocking, appointment scheduling, Zapier & Google Calendar integration, send texts.

- 24/7 answering
- Instant call summaries
- Call routing
- Appointment scheduling
- Multilingual receptionist
- Dedicated phone number
- Call recordings & transcriptions
- Zapier integration
- Google Calendar integration
- Spam blocking
- Send texts
- 30 calls per month

Show More

Premium

$59.95

Per Month

Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, and more.

- 24/7 answering
- Multilingual receptionist
- Dedicated phone number
- Appointment scheduling
- Call routing
- Spam blocking
- Google Calendar integration
- Zapier integration
- Send texts
- Call recordings & transcriptions
- Instant call summaries
- 90 calls per month

Show More

Pro

$159.95

Per Month

Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, and more.

- 24/7 answering
- Instant call summaries 
- Call routing
- Appointment scheduling 
- Multilingual receptionist 
- Dedicated phone number
- Call recordings & transcriptions
- Zapier integration 
- Google Calendar integration
- Spam blocking
- Send texts
- 300 calls per month

Show More

Scale

$299.00

Per Month

Scale: $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam blocking & detection, appointment scheduling, and more.

- 24/7 answering
- Instant call summaries
- Call routing
- Appointment scheduling
- Multilingual reecptionist
- Dedicated phone number
- Call recordings & transcription
- Zapier integration
- Google Calendar integration
- Spam blocking
- Send texts
- 600 calls per month

Show More

Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam detection & blocking, appointment scheduling, sending text messages, memory.

Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam detection & blocking, appointment scheduling, sending text messages, memory.

Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam detection & blocking, appointment scheduling, sending text messages, memory.

Scale : $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam detection & blocking, appointment scheduling, sending text messages, memory.

Each plan comes with the whole suite of features that Upfirst has to offer, which includes: 24/7 answering, multilingual support, appointment scheduling, instant call summaries, script customization, call recordings & transcriptions, dedicated phone number, spam blocking, memory, custom API actions, and more.

Sign up and get a 14-day free trial.

Pricing information for Upfirst is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Upfirst must be conducted with the seller.
Pricing information was last updated on June 05, 2026

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## Top-Rated Alternatives

[

 ![Smith.ai Virtual Receptionists](https://images.g2crowd.com/uploads/product/hd_favicon/24147c5447901f100bc5ed5fab4468be/smith-ai-virtual-receptionists.svg "Smith.ai Virtual Receptionists")

Smith.ai Virtual Receptionists

4.9/5(73)

](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews)

[

 ![Moneypenny](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ed28fe4e8a194f7f96adc0071d4884c0/moneypenny-2025-09-24.png "Moneypenny")

Moneypenny

4.5/5(29)

](https://www.g2.com/products/moneypenny-2025-09-24/reviews)

[

 ![SureCall Experts](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6abc91024a283745772eae20c4391060/surecall-experts.png "SureCall Experts")

SureCall Experts

4.6/5(27)

](https://www.g2.com/products/surecall-experts/reviews)

[
View All Alternatives
](https://www.g2.com/products/upfirst/competitors/alternatives)

## Upfirst Alternatives Pricing

The following is a quick overview of editions offered by other [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services)

| 

 ![Smith.ai Virtual Receptionists](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ea059b4f5bb6f5b014c3deb5ef87b4a5/smith-ai-virtual-receptionists.png)

[Smith.ai Virtual Receptionists](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews)

##### Virtual Receptionist Starter - 30 Calls

 | Starting at $300.00Per Month | 
Friendly, professional agents answer your calls. $11.50/call price after 30-call monthly minimum.

- Free spam blocking
- Fully English-Spanish bilingual
- 1 transfer destination
- 1st CRM integration is free

 |
| 

 ![Moneypenny](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ed28fe4e8a194f7f96adc0071d4884c0/moneypenny-2025-09-24.png)

[Moneypenny](https://www.g2.com/products/moneypenny-2025-09-24/reviews)

##### Phone Answering

 | Starting at $165.00Per Month | 
- 24/7 Answering
- Bilingual Receptionists
- Appointment Scheduling
- Order Processing
- Call Dispatching
- On-Call Management
- CRM Integration
- Custom Form Population
- Call Transfer and Message Taking
- Unlimited Caller Information and Employee Contacts

[Show More](javascript:void(0);)
 |
| 

 ![Connext](https://images.g2crowd.com/uploads/product/image/small_square/small_square_936e9c4afae278b1c3b4bc40dbdff26b/connext.png)

[Connext](https://www.g2.com/products/connext/reviews)

##### Customer Service Rep

 | Starting at $1,800.001 Full Time Dedicated Staff Per Month | 
- Custom recruiting
- Office Space
- Employer of Record and IT
- Management Support
- Retention Management
- Top 1% talent

[Show More](javascript:void(0);)
 |

Various alternatives pricing & plans

Pricing information for the above various Upfirst alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

## Upfirst Pricing Reviews
(2)

GH

Gerald H.

Small-Business (50 or fewer emp.)

5/7/2026

More Options
- 

"So Natural, It Doesn’t Sound Like AI"

5/5

What do you like best about Upfirst?

What I liked was that is does not sound like an AI. Review collected by and hosted on G2.com.

What do you dislike about Upfirst?

Nothing. It is intuitive and easy to program and navigate. Review collected by and hosted on G2.com.

Recommendations to others considering Upfirst:

If you’re considering implementing an AI receptionist or phone assistant, the single biggest factor is not the technology itself, it’s how your customers react to it. If customers enjoy interacting with the AI, they’ll use it comfortably and consistently. If they don’t, it can actually hurt the customer experience instead of helping it. That’s what makes Upfirst stand out. The interaction feels natural, smooth, and human. Callers genuinely feel like they’re speaking with a live receptionist rather than a robotic automated system. That alone separates it from many competing platforms. Beyond that, the functionality is incredibly robust. It can send calendar booking links, provide directions, send text messages, schedule appointments, and handle customer interactions seamlessly. It’s one of the most complete AI receptionist systems I’ve evaluated, and I reviewed a lot of options before choosing it. What impressed me even further is the value. The pricing is extremely competitive, especially considering the capabilities you get. In my opinion, Upfirst delivers significantly more functionality and performance per dollar than any other platform I’ve seen in this space. Review collected by and hosted on G2.com.

What problems is Upfirst solving and how is that benefiting you?

We’ve had an excellent experience with Upfirst. The platform has effectively replaced the need for a traditional receptionist in our operation, and it’s done so far more smoothly than we expected. What impressed us most is how natural the AI sounds on calls. Most people interacting with it genuinely believe they’re speaking with a live person, not an automated system. The call handling is professional, responsive, and consistent, which has helped streamline our front end while reducing staffing demands. For organizations looking to improve efficiency without sacrificing the customer experience, Upfirst has proven to be a very powerful solution. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite

 ![Bonnie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonnie L.")
BL

Bonnie L.

Small-Business (50 or fewer emp.)

5/14/2026

More Options
- 

"Efficient AI Receptionist with Great Value"

4.5/5

What do you like best about Upfirst?

I use Upfirst as an AI receptionist to handle calls when I'm not available for my small business. I really liked the features and benefits Upfirst offers for the price. The AI receptionist from Upfirst efficiently answers calls, texts prospects, provides information about our business to callers, and transfers calls. It's really helpful when Upfirst can text callers a scheduling link so they can pick a date and time to make an appointment with us. It's also great that Upfirst can transfer callers to a specific employee that we've programmed and shares a lot of information with callers, taking care of much of their needs. Review collected by and hosted on G2.com.

What do you dislike about Upfirst?

The initial knowledge training was less than intuitive. I didn't expect the AI to need some of the basic conversational guidelines and etiquette that were necessary to help calls progress smoothly. The calls are often interrupted by background noise when callers use speaker phone or are in a loud environment. Review collected by and hosted on G2.com.

What problems is Upfirst solving and how is that benefiting you?

I use Upfirst as an AI receptionist to answer calls when I'm busy. It's efficient in call answering, texting prospects, sharing scheduling links, and transferring calls, meeting our business needs effectively. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: G2 invite

##### Categories on G2

[
Virtual Receptionist Services
](https://www.g2.com/categories/virtual-receptionist-services)

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