Upfirst Pricing Overview

Starter

$24.95

Per Month

Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, multilingual receptionist, spam blocking, appointment scheduling, Zapier & Google Calendar integration, send texts.

Premium

$59.95

Per Month

Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, and more.

Pro

$159.95

Per Month

Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, and more.

Scale

$299.00

Per Month

Scale: $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam blocking & detection, appointment scheduling, and more.

Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam detection & blocking, appointment scheduling, sending text messages, memory.

Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam detection & blocking, appointment scheduling, sending text messages, memory.

Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam detection & blocking, appointment scheduling, sending text messages, memory.

Scale : $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, Zapier integration, spam detection & blocking, appointment scheduling, sending text messages, memory.

Each plan comes with the whole suite of features that Upfirst has to offer, which includes: 24/7 answering, multilingual support, appointment scheduling, instant call summaries, script customization, call recordings & transcriptions, dedicated phone number, spam blocking, memory, and more.

Upfirst has 4 pricing editions, from $24.95 to $299. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Upfirst is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Upfirst must be conducted with the seller.

Pricing information was last updated on April 21, 2026

Top-Rated Alternatives

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Upfirst Alternatives Pricing

The following is a quick overview of editions offered by other Virtual Receptionist Services Providers

Smith.ai Virtual Receptionists Virtual Receptionist Starter - 30 Calls	Starting at $300.00Per Month	Friendly, professional agents answer your calls. $11.50/call price after 30-call monthly minimum. Free spam blocking Fully English-Spanish bilingual 1 transfer destination 1st CRM integration is free
Connext Customer Service Rep	Starting at $1,800.001 Full Time Dedicated Staff Per Month	Custom recruiting Office Space Employer of Record and IT Management Support Retention Management Top 1% talent Show More
Abby Connect Human Receptionist: Essential Plan	$329.00Per Month	Up to 100 Receptionist Minutes per month Dedicated Receptionist Team Custom Answering Hours Specialized Call Handling Appointment Scheduling Call Blocking Seamless Integrations Call Announcement & Transfer Bilingual Receptionists Voicemail Solutions Custom Transfer Tunes Call & Text from App Up to 5 Users Weekend Answering Included 24/7 Technical Support Show More

Various alternatives pricing & plans

Pricing information for the above various Upfirst alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Upfirst Pricing Reviews

(2)

Andrew F.

Home Care Physical Therapist

Small-Business (50 or fewer emp.)

5/7/2026

"Empowers Patient Communication with Multilingual Support"

5/5

What do you like best about Upfirst?

I use Upfirst as a receptionist for incoming calls from my patients. It provides a lot more value than the competition, which is why I chose it. I needed a solution where my patients felt comfortable talking and one that speaks several different languages, which Upfirst provides. I find the receptionist at Upfirst converses with the patient and makes them feel comfortable, leaving information in their preferred language. My patients who speak Spanish, Polish, Russian, and Chinese feel more comfortable leaving a message when the receptionist is speaking in their language. I really like that Upfirst captures the information that is actionable for myself and my practice. Clients leave valuable information such as available times, their contact information, and any issues they're having, which helps me lead a more productive day-to-day business. Review collected by and hosted on G2.com.

What do you dislike about Upfirst?

I would love to see a feature where a client gets a text after leaving a message. Review collected by and hosted on G2.com.

Bonnie L.

Small-Business (50 or fewer emp.)

5/14/2026

"Efficient AI Receptionist with Great Value"

4.5/5

What do you like best about Upfirst?

I use Upfirst as an AI receptionist to handle calls when I'm not available for my small business. I really liked the features and benefits Upfirst offers for the price. The AI receptionist from Upfirst efficiently answers calls, texts prospects, provides information about our business to callers, and transfers calls. It's really helpful when Upfirst can text callers a scheduling link so they can pick a date and time to make an appointment with us. It's also great that Upfirst can transfer callers to a specific employee that we've programmed and shares a lot of information with callers, taking care of much of their needs. Review collected by and hosted on G2.com.

What do you dislike about Upfirst?

The initial knowledge training was less than intuitive. I didn't expect the AI to need some of the basic conversational guidelines and etiquette that were necessary to help calls progress smoothly. The calls are often interrupted by background noise when callers use speaker phone or are in a loud environment. Review collected by and hosted on G2.com.