Last updated on Jul 29, 2026
Upfirst offers 4 pricing editions, starting from $24.95 to $299. Upfirst pricing tiers are designed to support different usage levels and team sizes. Compare the Upfirst pricing table below to figure out the best fit for your needs. Some plans may require you to contact Upfirst for custom pricing.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
No. According to G2 data, Upfirst does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.
According to G2 data, Upfirst pricing in 2026 starts at $24.95 and can reach $299.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Upfirst's official pricing page for the most current details.
According to G2 data, Upfirst's pricing is best suited for small businesses with 50 or fewer employees, which represent the overwhelming majority of reviewers. Industries including real estate, legal services, accounting, IT services, construction, consulting, and facilities services all appear in G2 reviews of Upfirst. Solo operators and one-person businesses gravitate toward the Starter tier at $24.95/month to filter spam and capture leads without hiring staff. Growing small businesses handling higher call volumes fit the Premium or Pro tiers. One mid-market reviewer also reported strong results, suggesting Upfirst's pricing scales reasonably for teams needing after-hours overflow coverage without dedicated receptionist headcount.
Upfirst offers no permanent free tier, but G2 reviewers confirm a free trial is available. One reviewer in electrical manufacturing cited the free trial as the deciding factor before committing. Upfirst's paid plans start at $24.95/month for 30 calls and scale to $299.00/month for 600 calls. All tiers include 24/7 answering, spam blocking, multilingual receptionist, call recordings, transcriptions, appointment scheduling, and Zapier and Google Calendar integrations. Key differences across Upfirst's pricing tiers are call volume allowances and per-call overage rates, which drop from $1.50 on Starter to $0.70 on Scale, rewarding higher-volume users with better per-call economics.
G2 reviewers consistently rate Upfirst at 5.0/5, with value for money cited repeatedly as a standout factor. Multiple G2 users explicitly contrast Upfirst's pricing against hiring a live receptionist, noting significant cost savings. An electrical contractor reported recovering calls that previously represented lost revenue, while an IT services reviewer called Upfirst affordable and practical for small businesses. A marketing firm noted it handles spam and reception duties without the cost of staff. G2 reviews of Upfirst indicate near-universal satisfaction across industries, with minor friction around initial AI training time rather than pricing. At $24.95/month entry-level, the consensus strongly supports Upfirst's pricing as high value.
The following is a quick overview of editions offered by other Virtual Receptionist Services Providers
| Product | Price | Features |
|---|---|---|
 Virtual Receptionist Starter - 30 Calls |
Starting at $300.00Per Month |
Friendly, professional agents answer your calls. $11.50/call price after 30-call monthly minimum.
|
 Phone Answering |
Starting at $165.00Per Month |
|
 Customer Service Rep |
Starting at $1,800.001 Full Time Dedicated Staff Per Month |
|
Various alternatives pricing & plans
What I liked was that is does not sound like an AI. Review collected by and hosted on G2.com.
Nothing. It is intuitive and easy to program and navigate. Review collected by and hosted on G2.com.
I use Upfirst as an AI receptionist to handle calls when I'm not available for my small business. I really liked the features and benefits Upfirst offers for the price. The AI receptionist from Upfirst efficiently answers calls, texts prospects, provides information about our business to callers, and transfers calls. It's really helpful when Upfirst can text callers a scheduling link so they can pick a date and time to make an appointment with us. It's also great that Upfirst can transfer callers to a specific employee that we've programmed and shares a lot of information with callers, taking care of much of their needs. Review collected by and hosted on G2.com.
The initial knowledge training was less than intuitive. I didn't expect the AI to need some of the basic conversational guidelines and etiquette that were necessary to help calls progress smoothly. The calls are often interrupted by background noise when callers use speaker phone or are in a loud environment. Review collected by and hosted on G2.com.
