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Compare WalkMe and uPerform 
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At a Glance
Market Segments
Enterprise (59.6% of reviews)
Enterprise (64.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
WalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeuPerform
Star Rating
(28)4.1 out of 5
Market Segments
Enterprise (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Learn more about uPerformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in Click Tracking with a score of 9.0, allowing for detailed insights into user interactions, while uPerform's lower score of 7.9 indicates it may not provide as comprehensive tracking capabilities.
- Reviewers mention that WalkMe's Quality of Support is notably higher at 8.8 compared to uPerform's 7.8, suggesting that users find WalkMe's customer service more responsive and helpful when issues arise.
- G2 users highlight WalkMe's superior Content Creation capabilities with a score of 8.5, which allows for more engaging training materials, whereas uPerform's score of 8.3 indicates it may have slightly less robust content development features.
- Users on G2 report that WalkMe's Real-Time Insights feature, scoring 8.1, provides immediate feedback on user behavior, which is crucial for timely adjustments, while uPerform's similar feature may not be as effective, scoring slightly lower.
- Reviewers say that WalkMe's ServiceNow Integration is exceptional, scoring a perfect 10.0, making it a preferred choice for organizations using ServiceNow, while uPerform does not offer the same level of integration, which could be a drawback for some users.
- Users report that WalkMe's Text Bubble Walkthroughs score 9.0, making it easier for users to follow along with instructions, while uPerform's lower score of 7.9 suggests that its walkthrough features may not be as intuitive or effective.
Pricing
Entry-Level Pricing
WalkMe
No pricing availableuPerform
Custom Subscription
Contact Us
uPerform is a SaaS solution licensed by user count and number of supported applications (e.g., EHR, ERP, HCM). Multi-year contracts are billed annually, typically funded by IT or HR budgets, with flexible options for scalable, multi-app implementations and third-party integrations.
- uPerform
Free Trial
WalkMe
Free Trial is available
uPerform
No trial information availableRatings
Meets Requirements
8.7
465
8.4
16
Ease of Use
8.3
473
7.8
16
Ease of Setup
8.1
382
7.3
8
Ease of Admin
8.3
360
7.1
8
Quality of Support
8.8
460
7.8
16
Has the product been a good partner in doing business?
8.9
358
7.9
8
Product Direction (% positive)
9.0
451
5.8
14
Features by Category
User Identification
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Not enough data
Tracking & Reporting
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Not enough data
Metrics
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Not enough data
User Analysis
7.9
286
Not enough data
8.1
320
Not enough data
User Support
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Feature Not Available
Walkthrough Type
8.0
266
Not enough data
9.0
318
Not enough data
Platform Basics - Digital Adoption Platform
8.3
45
Not enough data
8.9
45
Not enough data
Analytics - Digital Adoption Platform
8.6
45
Not enough data
Functions - Digital Adoption Platform
8.8
46
Not enough data
9.2
46
Not enough data
Agentic AI - Digital Adoption Platform
7.0
32
Not enough data
Training & eLearning
Not enough data
8.5
12
Not enough data
Feature Not Available
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
10.0
7
Not enough data
9.8
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
98
Not enough data
Self-Service Experience
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Not enough data
Self-Service Platform
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Not enough data
Agentic AI - Customer Self-Service
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Not enough data
Reporting
8.1
23
Not enough data
8.2
24
Not enough data
Personalization
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Not enough data
Administration
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Not enough data
Categories
Categories
Shared Categories
WalkMe and uPerform are categorized as Digital Adoption Platform
Unique Categories
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
uPerform is categorized as Course Authoring
Reviews
Reviewers' Company Size
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
uPerform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
E-Learning
12.0%
Oil & Energy
8.0%
Management Consulting
8.0%
Information Technology and Services
8.0%
Financial Services
8.0%
Other
56.0%
Discussions
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
how do I export LMS package from uPerform
1 Comment
UM
uPerform provides the ability to publish content to SCORM and AICC. We’ve recently introduced new functionality in our latest release that provides the...Read more
How to I upload a standard work to the server?
1 Comment
UM
The uPerform team would be happy to assist you in addressing the issue you’re currently struggling with. Please submit a ticket so a member of our team can...Read more
uPerform has no more discussions with answers
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