Link copied to clipboard # WalkMe vs uPerform Comparison - What are their main differences? Share [ Export ](/compare/walkme/uperform/export.csv) WalkMeuPerform[+ Add Product](#) Reviews **WalkMe** [ 4.5/5(582) ](https://www.g2.com/products/walkme/reviews#reviews) **uPerform** [ 4.3/5(41) ](https://www.g2.com/products/uperform/reviews#reviews) Pricing **WalkMe** Free Trial No pricing available **uPerform** **Contact Us** · Custom Subscription **Pricing Insights** from reviews Time to Implement **WalkMe** 3 months Based on 22 responses **uPerform** Not enough reviews yet Return on Investment **WalkMe** 15 months Based on 19 responses **uPerform** Not enough reviews yet Perceived Cost **WalkMe** $$$$$ **uPerform** Not enough reviews yet Average Discount **WalkMe** 11% **uPerform** Not enough reviews yet Pros & Cons **WalkMe** [ Ease of Use (84) ](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1526790&qs=pros-and-cons#reviews)[ Helpful (54) ](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1524103&qs=pros-and-cons#reviews)[ Learning Curve (34) ](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1526628&qs=pros-and-cons#reviews)[ Complexity (24) ](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1523963&qs=pros-and-cons#reviews) **uPerform** Not enough data Integrations **WalkMe** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a7153f1ef9fa15f5ddf7c4fd146185de/axis.gif "Product Avatar Image") Axis ](https://www.g2.com/products/axis/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_66ffd4f613df56e55725c99cfdab848f/salesforce-b2c-commerce.jpg "Product Avatar Image") Salesforce B2C Commerce ](https://www.g2.com/products/salesforce-b2c-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c993a6e283a9bd6408ff2c4457aa165/agentforce-360-platform-formerly-salesforce-platform.png "Product Avatar Image") Salesforce Platform ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Salesforce Sales Cloud ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ View all ](https://www.g2.com/products/walkme/integrations) **uPerform** Not enough data Screenshots **WalkMe** ![WalkMe screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331479/Frame-210632.png) **uPerform** ![uPerform screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1425591/Copilot---7-second-GIF.gif) Ratings Meets Requirements **WalkMe** 8.8 8.8501 **uPerform** 8.5 8.517 Ease of Use **WalkMe** 8.4 8.4511 **uPerform** 8.2 8.227 Ease of Setup **WalkMe** 8.2 8.2419 **uPerform** 7.6 7.69 Ease of Admin **WalkMe** 8.3 8.3373 **uPerform** 7.4 7.49 Quality of Support **WalkMe** 8.9 8.9493 **uPerform** 8.6 8.628 Has the product been a good partner in doing business? **WalkMe** 8.9 8.9371 **uPerform** 8.1 8.19 Product Direction (% positive) **WalkMe** 9.0 9.0481 **uPerform** 6.1 6.115 Features Mobile App Analytics[Hide 59 FeaturesShow 59 Features](javascript:void(0);) 8.1 22 Not enough data User Identification Demographics 7.4(won by default) 17 Not enough data User Segmentation 8.5(won by default) 19 Not enough data Geolocation 8.0(won by default) 14 Not enough data Predictive Analytics Not enough data Not enough data Tracking & Reporting Custom Event Tracking 8.6(won by default) 18 Not enough data Real-Time Insights 8.2(won by default) 19 Not enough data Attribution 8.0(won by default) 16 Not enough data Activity Dashboard 8.3(won by default) 20 Not enough data User Path Tracking 7.8(won by default) 18 Not enough data User Activity History 8.1(won by default) 18 Not enough data Multi-Channel Attribution Not enough data Not enough data In-App Events Tracking Not enough data Not enough data Metrics Engagement 8.4(won by default) 18 Not enough data Exit Tracking 8.1(won by default) 17 Not enough data Retention 8.1(won by default) 18 Not enough data Return 8.2(won by default) 16 Not enough data Conversions 8.1(won by default) 17 Not enough data Engagement Tracking Not enough data Not enough data Uninstall Tracking Not enough data Not enough data Conversion Tracking Not enough data Not enough data Location Tracking Not enough data Not enough data ROI Tracking Not enough data Not enough data Retention Tracking Not enough data Not enough data Visitor Tracking Not enough data Not enough data Behavior Tracking Not enough data Not enough data Revenue Tracking Not enough data Not enough data Additional Functionality Monitoring Not enough data Not enough data Push Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Campaign Management Not enough data Not enough data Data Modeling Not enough data Not enough data Funnel Analysis Not enough data Not enough data For Marketers Not enough data Not enough data Single Sign On Not enough data Not enough data Workflow Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Trend Analysis Not enough data Not enough data Mobile Access Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Data Import/Export Not enough data Not enough data Collaboration Tools Not enough data Not enough data Session Recording Not enough data Not enough data Data Visualization Not enough data Not enough data Root Cause Analysis Not enough data Not enough data Drag & Drop Not enough data Not enough data Performance Metrics Not enough data Not enough data Generative AI Not enough data Not enough data Cohort Analysis Not enough data Not enough data Issue Management Not enough data Not enough data Compliance Management Not enough data Not enough data Heatmaps Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Event Triggered Actions Not enough data Not enough data API Not enough data Not enough data Reporting/Analytics Not enough data Not enough data A/B Testing Not enough data Not enough data Digital Adoption Platform[Hide 62 FeaturesShow 62 Features](javascript:void(0);) 8.4 377 Not enough data User Analysis Survey Implementation 7.9(won by default) 289 Not enough data Data Analysis 8.1(won by default) 321 Not enough data Real-Time Data Not enough data Not enough data Real-Time Notifications Not enough data Not enough data User Support User Segmentation 8.6(won by default) 316 Not enough data Multi-Language Support 7.7(won by default) 253 Not enough data Behavior-responsive Messaging 8.0(won by default) 261 Feature Not Available Walkthrough Type Audio-visual Walkthroughs 8.0(won by default) 269 Not enough data Text Bubble Walkthroughs 9.1(won by default) 320 Not enough data Platform Basics - Digital Adoption Platform Integration 8.4(won by default) 58 Not enough data Communications 9.3(won by default) 71 Not enough data Analytics - Digital Adoption Platform Analytics 8.7(won by default) 56 Not enough data Reporting/Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Functions - Digital Adoption Platform Customer self-service 9.0(won by default) 56 Not enough data In-app guidance 9.5(won by default) 80 Not enough data Contextual Guidance Not enough data Not enough data Agentic AI - Digital Adoption Platform Adaptive Learning 7.0(won by default) 34 Not enough data Asynchronous Learning Not enough data Not enough data Blended Learning Not enough data Not enough data Self-paced Learning Not enough data Not enough data Additional Functionality Customer Experience Management Not enough data Not enough data Generative AI Not enough data Not enough data Workflow Management Not enough data Not enough data AI Copilot Not enough data Not enough data Task Management Not enough data Not enough data Progress Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data In-App Training Not enough data Not enough data Behavior Tracking Not enough data Not enough data Gamification Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Customizable Fields Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Customizable Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data Launch Management Not enough data Not enough data Content Library Not enough data Not enough data API Not enough data Not enough data User Onboarding Not enough data Not enough data Customizable Branding Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Engagement Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data Data Quality Control Not enough data Not enough data Data Import/Export Not enough data Not enough data Employee Onboarding Not enough data Not enough data Self Service Tools Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Learning Management Not enough data Not enough data Content Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Interactive Content Not enough data Not enough data Activity Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data Monitoring Not enough data Not enough data Training Management Not enough data Not enough data Communication Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Content Creation Not enough data Not enough data Course Authoring[Hide 61 FeaturesShow 61 Features](javascript:void(0);) Not enough data 8.8 16 Training & eLearning Content Creation Not enough data 8.9(won by default) 16 Content Libraries Not enough data Feature Not Available Interactive Content Not enough data Not enough data Question Library Not enough data Not enough data Agentic AI - Course Authoring Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Assignment Management Not enough data Not enough data Asynchronous Learning Not enough data Not enough data Synchronous Learning Not enough data Not enough data Self-paced Learning Not enough data Not enough data Interactive Learning Not enough data Not enough data Blended Learning Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Video Management Not enough data Not enough data Video Support Not enough data Not enough data Assessment Management Not enough data Not enough data Course Authoring Not enough data Not enough data Course Publishing Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Reports Not enough data Not enough data Mobile Access Not enough data Not enough data Video Streaming Not enough data Not enough data Generative AI Not enough data Not enough data SCORM Compliance Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Data Import/Export Not enough data Not enough data Surveys & Feedback Not enough data Not enough data VR/AR Compatibility Not enough data Not enough data Customizable Templates Not enough data Not enough data Drag & Drop Not enough data Not enough data User Management Not enough data Not enough data Template Management Not enough data Not enough data Gamification Not enough data Not enough data Progress Reports Not enough data Not enough data Learning Management Not enough data Not enough data Customizable Questions Not enough data Not enough data Content Management Not enough data Not enough data Compliance Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Activity Tracking Not enough data Not enough data Certification & Licensing Not enough data Not enough data Real-Time Data Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Dashboard Not enough data Not enough data Storyboarding Not enough data Not enough data Single Sign On Not enough data Not enough data Progress Tracking Not enough data Not enough data Tests/Assessments Not enough data Not enough data Customizable Branding Not enough data Not enough data API Not enough data Not enough data Training Management Not enough data Not enough data Media Import Not enough data Not enough data Quizzes Not enough data Not enough data Instructor-Led Courses Not enough data Not enough data Multimedia Support Not enough data Not enough data Commenting/Notes Not enough data Not enough data Alerts/Notifications Not enough data Not enough data PowerPoint Conversion Not enough data Not enough data ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);) 9.9 8 Not enough data ServiceNow Apps ServiceNow Integration 10.0(won by default) 7 Not enough data Value 9.8(won by default) 7 Not enough data Agentic AI - ServiceNow Store Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data Customer Self-Service[Hide 17 FeaturesShow 17 Features](javascript:void(0);) 8.0 227 Not enough data Generative AI AI Text Summarization 7.6(won by default) 98 Not enough data Self-Service Experience Knowledge Base 8.4(won by default) 203 Not enough data Searchable Articles 8.3(won by default) 201 Not enough data Community Forums 8.2(won by default) 195 Not enough data Mobile Optimization 6.7(won by default) 138 Not enough data Personalization 8.1(won by default) 172 Not enough data Self-Service Platform Branding 8.4(won by default) 175 Not enough data Automation 8.2(won by default) 180 Not enough data Artificial Intelligence 7.1(won by default) 139 Not enough data Integrations 7.6(won by default) 160 Not enough data Agentic AI - Customer Self-Service Autonomous Task Execution 8.3(won by default) 11 Not enough data Multi-step Planning 8.6(won by default) 12 Not enough data Cross-system Integration 8.3(won by default) 12 Not enough data Adaptive Learning 8.3(won by default) 11 Not enough data Natural Language Interaction 8.3(won by default) 12 Not enough data Proactive Assistance 7.6(won by default) 12 Not enough data Decision Making 8.2(won by default) 12 Not enough data Mobile Analytics[Hide 14 FeaturesShow 14 Features](javascript:void(0);) 8.2 19 Not enough data Metrics Engagement 8.4(won by default) 18 Not enough data Exit Tracking 8.1(won by default) 17 Not enough data Retention 8.1(won by default) 18 Not enough data Return 8.2(won by default) 16 Not enough data Conversions 8.1(won by default) 17 Not enough data Engagement Tracking Not enough data Not enough data Uninstall Tracking Not enough data Not enough data Conversion Tracking Not enough data Not enough data Location Tracking Not enough data Not enough data ROI Tracking Not enough data Not enough data Retention Tracking Not enough data Not enough data Visitor Tracking Not enough data Not enough data Behavior Tracking Not enough data Not enough data Revenue Tracking Not enough data Not enough data Mobile App Optimization[Hide 15 FeaturesShow 15 Features](javascript:void(0);) 8.2 26 Not enough data Variation Testing A/B Testing 7.9(won by default) 16 Not enough data WYSIWYG Editor 8.3(won by default) 20 Not enough data Conversion Goal 8.1(won by default) 18 Not enough data Percentage of Traffic 7.9(won by default) 21 Not enough data Confidence Level 8.1(won by default) 21 Not enough data Multivariant Testing 8.5(won by default) 17 Not enough data Reporting Segmentation 8.1(won by default) 23 Not enough data Reports and Dashboards 8.2(won by default) 24 Not enough data Personalization Standard Targeting 8.4(won by default) 22 Not enough data Custom Targeting 8.1(won by default) 21 Not enough data Data Segmentation 8.1(won by default) 19 Not enough data Administration API / Integrations 7.4(won by default) 18 Not enough data QA Testing 8.1(won by default) 19 Not enough data Performance and Reliability 8.2(won by default) 24 Not enough data User, Role, and Access Management 8.6(won by default) 24 Not enough data Show 3 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Talent Management[Hide 15 FeaturesShow 15 Features](javascript:void(0);) Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Onboarding Not enough data Not enough data Individual Development Plans Not enough data Not enough data Career Development Not enough data Not enough data Approval Process Control Not enough data Not enough data Customizable Branding Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Customizable Templates Not enough data Not enough data Employee Profiles Not enough data Not enough data Employee Engagement Not enough data Not enough data Learning & Development Not enough data Not enough data API Not enough data Not enough data Training eLearning[Hide 68 FeaturesShow 68 Features](javascript:void(0);) Not enough data Not enough data Platform Customization Not enough data Not enough data Integration APIs Not enough data Not enough data Internationalization Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Activity Dashboard Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Feedback Management Not enough data Not enough data Action Management Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Benefits Dashboard Not enough data Not enough data Activity Dashboard Not enough data Not enough data Feedback Management Not enough data Not enough data Performance Management Not enough data Not enough data Recruitment Management Not enough data Not enough data Compliance Management Not enough data Not enough data Training Management Not enough data Not enough data Calendar Management Not enough data Not enough data Employee Management Not enough data Not enough data Orientation Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data HR Management Not enough data Not enough data Help Desk Management Not enough data Not enough data Mobile Access Not enough data Not enough data Payroll Management Not enough data Not enough data Document Management Not enough data Not enough data Job Description Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Mobile Access Not enough data Not enough data Third-Party Integration Not enough data Not enough data Initiative Management Not enough data Not enough data Workflow Management Not enough data Not enough data Community Management Not enough data Not enough data Employee Referral Management Not enough data Not enough data Candidate Management Not enough data Not enough data Workflow Management Not enough data Not enough data Communication Management Not enough data Not enough data Advertising Management Not enough data Not enough data Application Management Not enough data Not enough data Email Management Not enough data Not enough data Job Management Not enough data Not enough data Discount Management Not enough data Not enough data Pipeline Management Not enough data Not enough data File Management Not enough data Not enough data Job Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Compensation Management Not enough data Not enough data Employee Management Not enough data Not enough data Job Application Management Not enough data Not enough data HR Management Not enough data Not enough data Competency Management Not enough data Not enough data Performance Management Not enough data Not enough data Compliance Management Not enough data Not enough data Job Description Management Not enough data Not enough data Evaluation Management Not enough data Not enough data User Management Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Third-Party Integrations Not enough data Not enough data User Insights Reviewers' Company Size [![WalkMe](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe")](https://www.g2.com/products/walkme/reviews) WalkMe Small-Business(50 or fewer emp.) 12.1% Mid-Market(51-1000 emp.) 27.5% Enterprise(\> 1000 emp.) 60.5% [![uPerform](https://images.g2crowd.com/uploads/product/hd_favicon/d17504a6580cecc3a68b9c9f105e7681/uperform.svg "uPerform")](https://www.g2.com/products/uperform/reviews) uPerform Small-Business(50 or fewer emp.) 10.5% Mid-Market(51-1000 emp.) 15.8% Enterprise(\> 1000 emp.) 73.7% Small-Business (50 or fewer emp.) 12.1% 10.5% Mid-Market (51-1000 emp.) 27.5% 15.8% Enterprise (\> 1000 emp.) 60.5% 73.7% Reviewers' Industry [![WalkMe](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe")](https://www.g2.com/products/walkme/reviews) WalkMe Computer Software 11.4% Financial Services 7.9% Information Technology and Services 7.7% Hospital & Health Care 5.2% Insurance 4.3% Other 63.4% [![uPerform](https://images.g2crowd.com/uploads/product/hd_favicon/d17504a6580cecc3a68b9c9f105e7681/uperform.svg "uPerform")](https://www.g2.com/products/uperform/reviews) uPerform Hospital & Health Care 31.6% Information Technology and Services 7.9% E-Learning 7.9% Aviation & Aerospace 5.3% Oil & Energy 5.3% Other 42.1% FAQs ## WalkMe vs uPerform FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between WalkMe vs uPerform? WalkMe stands out for higher ratings, stronger support, and more reviewer-cited strengths compared to uPerform. | [WalkMe](https://www.g2.com/products/walkme/reviews) | [uPerform](https://www.g2.com/products/uperform/reviews) | | --- | --- | | 4.5/5 (575 reviews) | 4.1/5 (28 reviews) | | — | — | | 8.1 | 7.3 | | 8.9 | 7.8 | | Ease of Use (91 all-time mentions) | — | ### How do the pricing models of WalkMe and uPerform compare? WalkMe is rated higher for value by reviewers, with a stronger Price/Cost satisfaction score than uPerform. - **WalkMe:** Reviewers highlight that WalkMe delivers strong value through time savings, reduced support burden, and measurable ROI, though some note the cost can be high for large deployments. - **uPerform:** Reviewers describe uPerform as cost-optimized for small businesses, but mention that per-learner pricing can make it expensive for larger user bases. ### What are the best alternatives to WalkMe and uPerform? The top three alternatives to WalkMe and uPerform are Fin, Pendo, and Whatfix. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [WalkMe](https://www.g2.com/products/walkme/reviews) | 4.5/5 (575 reviews) | — | Reviewers note strong value and measurable ROI, but mention high cost for large deployments. | Ease of Use (91 all-time mentions) | | [uPerform](https://www.g2.com/products/uperform/reviews) | 4.1/5 (28 reviews) | — | Cost-optimized for small businesses, but per-learner pricing can be expensive for larger user bases. | Easy to use and set up (recent reviews) | | [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5 (3901 reviews) | Small-Business | — | — | | [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) | 4.4/5 (1808 reviews) | Mid-Market | — | — | | [Whatfix](https://www.g2.com/products/whatfix/reviews) | 4.5/5 (549 reviews) | Enterprise | — | — | ### Which Digital Adoption Platform features should I prioritize when comparing WalkMe and uPerform? Buyers should prioritize Ease of Use, Quality of Support, Analytics/Insights, Customization, and Integration capabilities when comparing WalkMe and uPerform. - **Ease of Use:** WalkMe: 8.4 (91 all-time mentions); uPerform: 7.8 - **Quality of Support:** WalkMe: 8.9 (56 all-time mentions); uPerform: 7.8 - **Analytics/Insights:** WalkMe: 34 all-time mentions; uPerform: — - **Customization:** WalkMe: 26 all-time mentions for Personalization; uPerform: Reviewers note limited customization but easy standardization - **Integration:** WalkMe: SAP Ariba integration mentioned; uPerform: Reviewers highlight SAP integration and LMS export ### What are the pros and cons of WalkMe vs uPerform? WalkMe's headline strength is its ease of use and robust support, while uPerform is praised for its simplicity and SAP integration. - **WalkMe strengths:** Ease of Use (91 all-time mentions), Helpful (63), Customer Support (56), Features (52), Training (50), Guidance (47), Intuitive (45), Easy Setup (36), Insights (34), Efficiency (33), User Experience (33), Automation (28), Personalization (26) - **WalkMe trade-offs:** Learning Curve (39 all-time mentions), Complexity (28), maintenance effort, and cost for large deployments - **uPerform strengths:** Easy to use and set up (recent reviews), strong SAP integration, quick content creation, and effective for training documentation - **uPerform trade-offs:** Limited customization, per-learner pricing can be expensive, UI can be improved, and less immersive experience compared to higher-end tools ### Is WalkMe or uPerform better for small businesses? uPerform is a better fit for small businesses, with reviewers citing its cost-optimized approach and ease of use for smaller teams. - **WalkMe:** No dominant small-business segment; reviewers note strong support and training but mention higher cost and complexity for smaller deployments. - **uPerform:** Reviewers highlight suitability for small businesses, describing it as cost-optimized and easy to use for small teams. ### Which Digital Adoption Platform platform has better integrations? WalkMe is favored for integrations, with reviewers specifically mentioning SAP Ariba and ServiceNow integration capabilities. - **WalkMe:** SAP Ariba and ServiceNow integrations are cited in recent reviews, with SAP Ariba mentioned in 2 all-time reviews. - **uPerform:** Reviewers highlight SAP integration and LMS export capabilities, but no third-party integration is mentioned with a publishable count. ### How do WalkMe and uPerform compare on customer support? WalkMe is rated higher for Quality of Support, with a 1.1-point advantage over uPerform (8.9 vs 7.8). - **WalkMe:** Reviewers consistently praise WalkMe's responsive and helpful support team, with 56 all-time mentions for Customer Support and positive sentiment about training resources and customer success management. - **uPerform:** Reviewers describe uPerform's support as helpful and responsive, but with occasional mentions of slow technology support and less immersive onboarding compared to higher-end tools. ### Which is easier to implement, WalkMe or uPerform? WalkMe is rated higher for Ease of Setup, with a 0.8-point advantage over uPerform (8.1 vs 7.3). - **WalkMe:** Reviewers describe WalkMe as quick to deploy, easy to set up, and intuitive for building walkthroughs, though some note a learning curve for advanced features. - **uPerform:** Reviewers find uPerform easy to set up for basic use, but mention that template logic and administration can be challenging for new users. ### Which product has better Value? WalkMe is rated higher for Value, with reviewers citing strong ROI and measurable business impact. - **WalkMe:** Value-related strengths include measurable ROI, time savings, and reduced support burden; 27 all-time mentions for Time-saving, 33 for Efficiency, and 27 for Implementation Ease. - **uPerform:** Reviewers note value for small businesses and SAP training, but mention that per-learner pricing can be expensive for larger deployments. Alternatives **WalkMe Alternatives** ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") [ Fin ](/products/fin/reviews) ![Pendo](https://images.g2crowd.com/uploads/product/hd_favicon/329b3a8933711abf9a020e59b8c6f792/pendo-io-pendo.svg "Pendo") [ Pendo ](/products/pendo-io-pendo/reviews) ![Whatfix](https://images.g2crowd.com/uploads/product/hd_favicon/518ca873424949e1f6e1bbb6d22fa697/whatfix.svg "Whatfix") [ Whatfix ](/products/whatfix/reviews) ![Appcues](https://images.g2crowd.com/uploads/product/hd_favicon/d9a097bb2961640e22e276d196fba33d/appcues.svg "Appcues") [ Appcues ](/products/appcues/reviews) **uPerform Alternatives** ![Whatfix](https://images.g2crowd.com/uploads/product/hd_favicon/518ca873424949e1f6e1bbb6d22fa697/whatfix.svg "Whatfix") [ Whatfix ](/products/whatfix/reviews) ![Litmos](https://images.g2crowd.com/uploads/product/hd_favicon/0f380f1e5790bdfb5c0703ee19a19e12/litmos.svg "Litmos") [ Litmos ](/products/litmos/reviews) ![Articulate 360](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9f13487cd4bbd25aec7f3c9dcb9cf957/articulate-360.png "Articulate 360") [ Articulate 360 ](/products/articulate-360/reviews) ![iSpring Suite](https://images.g2crowd.com/uploads/product/hd_favicon/114a4a1bc79f90b6b5c2e85fdbae19ba/ispring-suite.svg "iSpring Suite") [ iSpring Suite ](/products/ispring-suite/reviews)