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Compare WalkMe and uPerform 
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At a Glance
Market Segments
Enterprise (59.5% of reviews)
Enterprise (64.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
WalkMe
Star Rating
(529)4.5 out of 5
Market Segments
Enterprise (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeuPerform
Star Rating
(28)4.1 out of 5
Market Segments
Enterprise (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Learn more about uPerformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WalkMe excels in user experience, with many praising its ability to reduce training time through in-app support and self-service learning. This feature significantly enhances efficiency and productivity, making it a preferred choice for organizations looking to streamline onboarding processes.
- Users say that uPerform offers a user-friendly platform that is easy to set up and navigate. Reviewers appreciate the in-application support, which has been particularly beneficial for leadership teams, highlighting its effectiveness in addressing user challenges.
- According to verified reviews, WalkMe stands out for its intuitive usability and powerful features, which are complemented by excellent customer service. Users mention that the step-by-step guidance provided by WalkMe helps reduce confusion and lowers support requests, enhancing the overall user experience.
- Reviewers mention that while uPerform is effective in capturing and editing content, it faces challenges in comparison to WalkMe regarding overall support quality. Users have noted that while the staff is responsive, the platform's support features do not match the high standards set by WalkMe.
- Users highlight that WalkMe's strong market presence is reflected in its substantial number of reviews, indicating a high level of user satisfaction. With a G2 Score of 85.9 and over 500 reviews, WalkMe is seen as a reliable choice for enterprises seeking a robust digital adoption solution.
- G2 reviewers report that uPerform, while effective for specific tasks like single-source publishing and document creation, may not provide the same level of comprehensive digital adoption support as WalkMe. Users appreciate the variety of document types available in uPerform, but some feel it lacks the depth of features that WalkMe offers for enhancing user engagement and training.
Pricing
Entry-Level Pricing
WalkMe
No pricing availableuPerform
Custom Subscription
Contact Us
uPerform is a SaaS solution licensed by user count and number of supported applications (e.g., EHR, ERP, HCM). Multi-year contracts are billed annually, typically funded by IT or HR budgets, with flexible options for scalable, multi-app implementations and third-party integrations.
- uPerform
Free Trial
WalkMe
Free Trial is available
uPerform
No trial information availableRatings
Meets Requirements
8.7
465
8.4
16
Ease of Use
8.3
474
7.8
16
Ease of Setup
8.1
383
7.3
8
Ease of Admin
8.3
360
7.1
8
Quality of Support
8.8
460
7.8
16
Has the product been a good partner in doing business?
8.9
358
7.9
8
Product Direction (% positive)
9.0
451
5.8
14
Features by Category
User Identification
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Not enough data
Tracking & Reporting
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Not enough data
Metrics
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Not enough data
User Analysis
7.9
286
Not enough data
8.1
320
Not enough data
User Support
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Feature Not Available
Walkthrough Type
8.0
266
Not enough data
9.0
318
Not enough data
Platform Basics - Digital Adoption Platform
8.3
45
Not enough data
8.9
46
Not enough data
Analytics - Digital Adoption Platform
8.7
46
Not enough data
Functions - Digital Adoption Platform
8.9
47
Not enough data
9.2
47
Not enough data
Agentic AI - Digital Adoption Platform
7.0
32
Not enough data
Training & eLearning
Not enough data
8.5
12
Not enough data
Feature Not Available
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
10.0
7
Not enough data
9.8
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
98
Not enough data
Self-Service Experience
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
172
Not enough data
Self-Service Platform
8.3
174
Not enough data
8.2
180
Not enough data
7.1
137
Not enough data
7.6
158
Not enough data
Agentic AI - Customer Self-Service
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Not enough data
Reporting
8.1
23
Not enough data
8.2
24
Not enough data
Personalization
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Not enough data
Administration
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Not enough data
Categories
Categories
Shared Categories
WalkMe and uPerform are categorized as Digital Adoption Platform
Unique Categories
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
uPerform is categorized as Course Authoring
Reviews
Reviewers' Company Size
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
uPerform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.9%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.1%
E-Learning
12.0%
Oil & Energy
8.0%
Management Consulting
8.0%
Information Technology and Services
8.0%
Financial Services
8.0%
Other
56.0%
Discussions
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
how do I export LMS package from uPerform
1 Comment
UM
uPerform provides the ability to publish content to SCORM and AICC. We’ve recently introduced new functionality in our latest release that provides the...Read more
How to I upload a standard work to the server?
1 Comment
UM
The uPerform team would be happy to assist you in addressing the issue you’re currently struggling with. Please submit a ticket so a member of our team can...Read more
uPerform has no more discussions with answers
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