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Compare Whatfix and uPerform 
Featured Products
At a Glance
Market Segments
Enterprise (44.6% of reviews)
Enterprise (64.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Whatfix
Star Rating
(514)4.6 out of 5
Market Segments
Enterprise (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixuPerform
Star Rating
(28)4.1 out of 5
Market Segments
Enterprise (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Learn more about uPerformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Whatfix excels in overall user satisfaction, boasting a significantly higher G2 Score compared to uPerform. Users appreciate its intuitive design and ease of use, with one reviewer highlighting that it requires no technical background to navigate effectively.
- Users say Whatfix provides exceptional support during onboarding and throughout the customer journey. Reviewers have noted the platform's strong customer focus, with tailored solutions that meet specific needs, enhancing the overall user experience.
- According to verified reviews, Whatfix has a robust implementation process, with many users praising its quick setup and the effectiveness of its in-app guidance features. This contrasts with uPerform, where some users found the setup to be less straightforward, despite its ease of use once established.
- Reviewers mention that Whatfix's quality of support is outstanding, receiving high marks for responsiveness and helpfulness. In comparison, while uPerform's support is appreciated, users have indicated that it may not be as proactive or comprehensive as Whatfix's, particularly in addressing enhancement requests.
- Users highlight that Whatfix's product direction is well-aligned with customer needs, with many noting the platform's adaptability and continuous improvement based on user feedback. In contrast, uPerform has received mixed reviews regarding its product evolution, with some users expressing a desire for more frequent updates and enhancements.
- G2 reviewers indicate that Whatfix has a much larger volume of recent reviews, suggesting a more active user base and ongoing engagement. This contrasts with uPerform, which has fewer recent reviews, potentially indicating less current user feedback and engagement with the platform.
Pricing
Entry-Level Pricing
Whatfix
No pricing availableuPerform
Custom Subscription
Contact Us
uPerform is a SaaS solution licensed by user count and number of supported applications (e.g., EHR, ERP, HCM). Multi-year contracts are billed annually, typically funded by IT or HR budgets, with flexible options for scalable, multi-app implementations and third-party integrations.
- uPerform
Free Trial
Whatfix
Free Trial is available
uPerform
No trial information availableRatings
Meets Requirements
8.8
349
8.4
16
Ease of Use
8.6
416
7.8
16
Ease of Setup
8.3
365
7.3
8
Ease of Admin
8.5
283
7.1
8
Quality of Support
9.7
349
7.8
16
Has the product been a good partner in doing business?
9.5
282
7.9
8
Product Direction (% positive)
9.8
333
5.8
14
Features by Category
User Analysis
8.0
158
Not enough data
8.1
174
Not enough data
User Support
8.2
166
Not enough data
8.0
143
Not enough data
8.0
144
Feature Not Available
Walkthrough Type
8.5
167
Not enough data
8.9
192
Not enough data
Platform Basics - Digital Adoption Platform
8.3
41
Not enough data
8.8
46
Not enough data
Analytics - Digital Adoption Platform
8.3
43
Not enough data
Functions - Digital Adoption Platform
8.4
44
Not enough data
8.7
52
Not enough data
Agentic AI - Digital Adoption Platform
7.2
29
Not enough data
Product Analytics
8.1
51
Not enough data
8.1
52
Not enough data
7.9
49
Not enough data
7.7
47
Not enough data
7.5
46
Not enough data
7.2
42
Not enough data
7.0
36
Not enough data
7.4
43
Not enough data
Agentic AI - Product Analytics
8.1
6
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Training & eLearning
Not enough data
8.5
12
Not enough data
Feature Not Available
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
51
Not enough data
Self-Service Experience
8.9
149
Not enough data
8.8
143
Not enough data
8.2
95
Not enough data
7.0
68
Not enough data
8.2
84
Not enough data
Self-Service Platform
8.6
91
Not enough data
8.1
89
Not enough data
7.6
77
Not enough data
8.0
90
Not enough data
Agentic AI - Customer Self-Service
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Whatfix and uPerform are categorized as Digital Adoption Platform
Unique Categories
Whatfix is categorized as Product Analytics and Customer Self-Service
uPerform is categorized as Course Authoring
Reviews
Reviewers' Company Size
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
uPerform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.8%
Information Technology and Services
14.0%
Financial Services
3.9%
Insurance
3.7%
Banking
3.3%
Other
59.3%
E-Learning
12.0%
Oil & Energy
8.0%
Management Consulting
8.0%
Information Technology and Services
8.0%
Financial Services
8.0%
Other
56.0%
Discussions
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
how do I export LMS package from uPerform
1 Comment
UM
uPerform provides the ability to publish content to SCORM and AICC. We’ve recently introduced new functionality in our latest release that provides the...Read more
How to I upload a standard work to the server?
1 Comment
UM
The uPerform team would be happy to assist you in addressing the issue you’re currently struggling with. Please submit a ticket so a member of our team can...Read more
uPerform has no more discussions with answers
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