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Compare Whatfix and uPerform 
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At a Glance
Market Segments
Enterprise (44.5% of reviews)
Enterprise (64.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Whatfix
Star Rating
(493)4.6 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixuPerform
Star Rating
(28)4.1 out of 5
Market Segments
Enterprise (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Learn more about uPerformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Whatfix excels in "Quality of Support" with a score of 9.7, while uPerform falls short at 7.8, indicating that users find Whatfix's customer service to be significantly more responsive and helpful.
- Reviewers mention that Whatfix's "Ease of Use" is rated at 8.7, making it more user-friendly compared to uPerform's score of 7.8, which suggests that users find Whatfix easier to navigate and utilize effectively.
- G2 users highlight Whatfix's superior "Content Creation" capabilities with a score of 8.5, while uPerform's score of 7.5 indicates that users may find Whatfix's tools for creating training materials more robust and versatile.
- Users on G2 report that Whatfix offers better "Product Direction" with a positive score of 9.7, contrasting sharply with uPerform's low score of 5.8, suggesting that Whatfix is perceived as having a clearer and more promising roadmap for future development.
- Reviewers mention that Whatfix's "Account-Level Analytics" score of 8.0 is more favorable than uPerform's 7.2, indicating that users appreciate the depth of insights available in Whatfix for tracking overall performance.
- Users say that Whatfix's "Self-Service Experience" is enhanced by its "Knowledge Base" score of 8.9, compared to uPerform's lower offerings, which suggests that Whatfix provides more comprehensive resources for users to find answers independently.
Pricing
Entry-Level Pricing
Whatfix
No pricing availableuPerform
Custom Subscription
Contact Us
uPerform is a SaaS solution licensed by user count and number of supported applications (e.g., EHR, ERP, HCM). Multi-year contracts are billed annually, typically funded by IT or HR budgets, with flexible options for scalable, multi-app implementations and third-party integrations.
- uPerform
Free Trial
Whatfix
Free Trial is available
uPerform
No trial information availableRatings
Meets Requirements
8.8
338
8.4
16
Ease of Use
8.6
408
7.8
16
Ease of Setup
8.3
358
7.3
8
Ease of Admin
8.5
278
7.1
8
Quality of Support
9.7
338
7.8
16
Has the product been a good partner in doing business?
9.5
277
7.9
8
Product Direction (% positive)
9.7
323
5.8
14
Features by Category
User Analysis
8.0
156
Not enough data
8.1
172
Not enough data
User Support
8.2
163
Not enough data
8.0
142
Not enough data
8.0
144
Feature Not Available
Walkthrough Type
8.5
166
Not enough data
8.9
190
Not enough data
Platform Basics - Digital Adoption Platform
8.3
39
Not enough data
8.7
40
Not enough data
Analytics - Digital Adoption Platform
8.4
39
Not enough data
Functions - Digital Adoption Platform
8.2
38
Not enough data
8.5
43
Not enough data
Agentic AI - Digital Adoption Platform
7.2
28
Not enough data
Product Analytics
8.1
51
Not enough data
8.1
51
Not enough data
7.8
47
Not enough data
7.6
46
Not enough data
7.5
46
Not enough data
7.2
41
Not enough data
7.0
36
Not enough data
7.4
43
Not enough data
Agentic AI - Product Analytics
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Training & eLearning
Not enough data
8.5
12
Not enough data
Feature Not Available
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
51
Not enough data
Self-Service Experience
8.9
147
Not enough data
8.8
142
Not enough data
8.1
94
Not enough data
7.0
68
Not enough data
8.2
84
Not enough data
Self-Service Platform
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Not enough data
Agentic AI - Customer Self-Service
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Whatfix and uPerform are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
uPerform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
14.0%
Financial Services
4.0%
Insurance
3.8%
Banking
3.1%
Other
59.1%
E-Learning
12.0%
Oil & Energy
8.0%
Management Consulting
8.0%
Information Technology and Services
8.0%
Financial Services
8.0%
Other
56.0%
Discussions
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
how do I export LMS package from uPerform
1 Comment
UM
uPerform provides the ability to publish content to SCORM and AICC. We’ve recently introduced new functionality in our latest release that provides the...Read more
How to I upload a standard work to the server?
1 Comment
UM
The uPerform team would be happy to assist you in addressing the issue you’re currently struggling with. Please submit a ticket so a member of our team can...Read more
uPerform has no more discussions with answers
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