Rutuja has been consistently excellent. In a single 17-minute call she cleared four blockers that had been holding up our Unleashed rollout: how to load average landed cost across 1,200+ CCTV products via Import Stock Revaluation, a practical workaround for bulk stock-on-hand adjustments across 200+ items, how to create a sandbox, and the batch option for correcting product codes which I hadn't found on my own.

What makes her genuinely useful is that she screen-shares and demonstrates rather than describing, and she flags the constraints before you hit them. She warned me that stock-on-hand can only be imported once, and that the import adds to existing quantities rather than replacing them that saved me from an irreversible mistake in a live system.

She also gave me a straight answer where a softer one was available. When I explained we're sharing generic logins because we only have three licenses, she agreed it works but told me plainly that it collapses the audit trail so you can't tell who did what. That is the kind of honesty that builds trust in a vendor.

We're implementing Unleashed in Papua New Guinea, where support time zones and connectivity aren't always in our favor. Rutuja has made that far easier than it should have been. Highly recommended. Review collected by and hosted on G2.com.

Haven't come across anything as yet! Had all my questions answered already. Review collected by and hosted on G2.com.

Unleashed is intuitive and easy to use, while still giving us the functionality we need to manage a growing and increasingly complex business. It gives us a single source of truth across purchasing, inventory, assemblies, multiple warehouses and sales channels without feeling overly complicated. Review collected by and hosted on G2.com.

Some of the more advanced reporting and forecasting functionality requires additional modules, and there can be limitations with more complex workflows. That said, the core platform does what we need very well and I've generally found it easy to work around any issues. Review collected by and hosted on G2.com.

Unleashed has a clean, user-friendly interface that is easy to navigate, and its integration with Xero is very useful.

Rutuja’s support throughout our onboarding and implementation has been excellent. She responds quickly and helps resolve issues whenever I get stuck. During meetings, she shares her screen and demonstrates the process with practical examples. If a meeting is not required, she provides clear step-by-step video instructions, which are much more helpful than written instructions alone.

She has assisted us with invoice templates, batch and serial tracking, bulk invoicing, stock adjustments, grid layouts. Her support has made our transition to Unleashed much smoother and less stressful. Review collected by and hosted on G2.com.

Some features and customisation options are not immediately easy to find, so guidance may be required during the initial setup. However, the support team has been very helpful in resolving any questions. Review collected by and hosted on G2.com.

I like how Unleashed keeps great track of all our stock on hand, supply details, and supplier ordering. The ease of use of Unleashed stands out as I've found it easy to pick up despite having no prior experience using it. I also love the reporting feature—since we've launched, the reporting is great, and I can set up daily emails to see stock levels, helping me keep up to date with what needs to be reordered. The initial setup was pretty easy, with the helpful assistance of the unleashed team. Review collected by and hosted on G2.com.

So far nothing to complain about Review collected by and hosted on G2.com.

Unleashed is an intuitive system with a range of helpful features, including forecasting and target reporting. Review collected by and hosted on G2.com.

I haven’t found anything I particularly dislike during my time using Unleashed. Review collected by and hosted on G2.com.

Having a central system lets us control all of our inventory and costings accurately. We also find the Bill of Materials and Assembly function very helpful for our business, especially for keeping everything organised and consistent. The onboarding process and help I received from Ebad has been fantastic. Review collected by and hosted on G2.com.

I wish there were a way to allocate products from different warehouses within a single order, and to have the system show the total inventory available across all locations. Review collected by and hosted on G2.com.

The software is very easy to use and also very versatile. In particular the serial code handling is brilliant. Review collected by and hosted on G2.com.

As the time of writing, It doesn't carry through the invoice address from shopify meaning our invoices dont have the customers invoice address on :( Review collected by and hosted on G2.com.

The best thing about Unleashed is its accuracy and focus on inventory. It gives a clear picture of stock levels, product movement, and cost tracking across warehouses. Once everything is set up properly, it’s reliable and helps avoid errors in stock ordering and fulfilment. The system is also stable and good for teams that mainly work with product and inventory data. Review collected by and hosted on G2.com.

Unleashed feels rigid compared to other modern platforms. Customisation options are limited, the interface isn’t very intuitive, and some workflows take more clicks than expected. Integrations and automation also require extra effort, and sometimes even extra tools. For someone who prefers flexibility and modern collaboration features, it feels a bit outdated. Review collected by and hosted on G2.com.

the back and service of the staff when initialising using unleashed. Any new software takes time to adjust or use properly and we ahve found this part of unleashed apart from its obvious benefits was far beyonf waht we were expecting Review collected by and hosted on G2.com.

Reporting isnt as good as i would like.

The cost for adding on all the modules can get expensive. Review collected by and hosted on G2.com.

It makes inventory management and sales fairly straightforward, it's quick and easy to use and integrates well with Xero Review collected by and hosted on G2.com.

It does have downtime, which is incredibly frustrating Review collected by and hosted on G2.com.