Unito Reviews & Product Details

What I like best is that Unito allows our team to keep using their tools, workflows, etc the way we have them set up, and then we can sync with our customers tools and systems so they can retain the same information , and we don't have to learn each others tools on top of the project we are working to accomplish. Review collected by and hosted on G2.com.

Each time you try to integrate Unito with a toolset, you learn where it falls short. For example, we synced two different Jira instances, across two organizations. We found out after the fact that images and code snippets in the Description did not sync, and were omitted. When those things are found, we often have to find workarounds. Review collected by and hosted on G2.com.

Simple and intuitive UI is the first thing that comes to mind when I think of Unito. Creating an automation flow is very simple. We also get logs of each sync which is helpful in debugging the issue. Review collected by and hosted on G2.com.

None as of now. We have faced a few issues in the past, but Unito customer support has fixed all issues. Review collected by and hosted on G2.com.

I like how easy it is to map different fields. Unito's field mapping outdoes Zapier by a long shot. Review collected by and hosted on G2.com.

Unito can be buggy. We have had a few issues in our integrations but Unito is very helpful in troubleshooting these issues. Review collected by and hosted on G2.com.

Unito has helped us to connect our team members efficiently and effectively. We are able to map custom fields and sync cards to the relevant boards as required so our team that works across London and some remotely can all access information as required. Review collected by and hosted on G2.com.

The only thing missing for us is a way to update all our unito flows at once if we want to make any changes. The customer support has been super and helped us create a powerful card syncing network. Review collected by and hosted on G2.com.

We are using Unito to connect Trello boards for most of the time, but sometimes also for another tools. I like it's easy to understand how to build the flow and the mapping which is avalaible to use too, which help to have your flows sorted and had in graphical way to see it. Review collected by and hosted on G2.com.

Sometimes its little bit too bugy.

It will be really helpfull, if you start to do more workshops about how to build flows/workflows etc.

You are not able to see history of all syncing, so if you have for example 2 Trello boards connected to 1 board, and in that one board is something synced wrong, you cannot find in which flow is the mistake and you need to check all of them. I asked about this issue support more times, but they didnt find it either. Review collected by and hosted on G2.com.

Easy to set up. Accomplishes what we need out of box. Communicates with our tools out of box. Simpler and more understandable than its competitors. Overall an easy and well-thought-out tool to show and explain to others. Review collected by and hosted on G2.com.

The pricing model by number of items in sync is a little bit irritating to manage. Some functionality is locked behind JSON configuration. The "end" of the lifecycle of integrated items is too simplified (e.g. no last update after closure, no multiple end states). Review collected by and hosted on G2.com.

Trello board mirroring & Extract project Data into excel sheets Review collected by and hosted on G2.com.

would have more features to extract data from trello cards Review collected by and hosted on G2.com.

Creating the workflows to connect two tools (ex: clickup and JIRA), which are used by different departments in our company was very easy, and they provide two way synching with field level detailing. Review collected by and hosted on G2.com.

Whenever something fails in unito there are no proper logs to check what went wrong, I had to connect with Unito support to get issues resolved which resulted out to be silly mistakes at my end. Though their support team is very responsive and polite, some error logs would have been nice to get them resolved early. Review collected by and hosted on G2.com.

Unito allows my company to create multiple Google calendar exports depending on who needs what type of specific information to be pulled from our master project calendar. Using Planyway and Unito to pull data from labels we can have a calendar for our client with just reviews and delivery dates or a calendar for a contractor just with their work dates, etc. Review collected by and hosted on G2.com.

Sometimes we have trouble syncing and the answer isn't always clear as to why data isn't showing up. It may take a few times deleting a sync and starting fresh to get it to work. Also, the pricing points don't work so well for our company. We don't need as many user seats as we just need multiple syncs for all our projects. Review collected by and hosted on G2.com.

Not only is the software smart and nimble, but the best part about Unito is the staff, hands down. They make amazingly clear and helpful training videos, it seems like they have a video for everything, AND if they don't have the exact training video they need, they will record a quick tech-support response for you via Loom (THANK YOU, Annand! You rock!!)!. I peppered Ben on the support team with questions when I was trying to ramp up (because the platform definitely requires a learning curve and patience), and he was always helpful, prompt, smart, and thoughtful. Sometimes I had different ideas than he did, and he wouldn't just bulldoze me; he would simply provide me the resources (training links mentioned above) to review and with which to make my own decisions, while also helpfully giving me his own recommendations. I particularly appreciated his phrasing of "my strong recommendation is to use Board Sync instead of 2-way mirror because of reasons X, Y, and Z", but he never made me feel dumb or incompetent.

BUT the absolute star of the show has to be Leila N. It is an understatement to call her incredible. Her brain works in the most glorious operations-friendly way, and her strategic analyses are second to none. How she actually understands the way other people's businesses work so well is honestly baffling to me, but Leila was the final Unito piece that had us signing on for what I hope will be many years to come with Unito's Board Sync. She explains things so clearly, she is effective for all types of learners whether they are visual, auditory, tactile, etc., and she's also just a super kind person. I'm just blown away by how smart and likable she is.

We are a very small business so it was a bit of a financial stretch to do this, but we couldn't be more thrilled with the personnel so far. This is exactly the kind of thing we want to spend the money on in order to help grow the business and be scalable. Thank you, thank you, thank you for having such a wonderful, human, thoughtful, smart, responsive company. Review collected by and hosted on G2.com.

There are features that could be added that would improve the process, but it seems like Unito is very interested in continual iterations and improvements, so I'm not worried about that :) Review collected by and hosted on G2.com.