Unbabel Features
Collaboration (3)
Term Management
Provides a central hub for standard translations and guidelines to be shared by team members.
Translation Tracking
Maintains a history of all translation changes made to text.
Workflow Management
Provides tools to customize and manage the progression of translation projects.
Automation (3)
Translation Memory
Stores preferred translations for terms and phrases and automatically uses them in future instances.
Quality Checks
Automatically checks translations against customizable translation standards.
Continuous Translation
Integrates with DevOps environments to support agile development by automating basic tasks.
Translation Options (7)
Direct Text Translation
Users can input text directly into a textbox to be translated.
Document Translation
Users can input a full document for translation.
Batch Translation
Translations are available in batches for large documents or files.
Auto-Detect Language
Software can automatically detect which language is being input.
Customer Service Focused
Ability to automate real-time translation across digital support channels by integrating with CRM software and chat tools.
Machine + Human Translation
Provides the ability to combine the efficiency of augmented machine translation (MT) with the fluency of native-speaking editors (human translation).
Collaborative Translation
Allows multiple translators to contribute to a project simultaneously.
Offering Type (2)
Browser Application
Software is available as a browser application.
Pay-Per-Use
Users can pay per use of the software.
Client Tools (4)
Billing and Invoicing
Allows users to bill and invoice clients from within the application.
Client Portal
Offering comes with a client-facing portal.
Client Management
Allows users to manage their client information within the application.
Resource Management
Allows users to manage their workforce and resources.
Translation Tools (4)
Computer-Assisted Translation
Offering comes with a built-in computer-assisted translation.
Glossary
Allows users to store glossaries for multiple languages.
User Permissions
Allows administrations to designate certain permissions on a user-by-user basis.
Quality Assurance
Applications comes with built-in quality assurance testing.
Translation Memory (2)
Custom Translation Memory
Product allows users to input their own translation memories.
Built-in Translation Memory
Product comes with its own pre-made translation memories.
Machine Translation (1)
Neural Machine Translation
Leverages an artifical neural network to predict words, terms, and sentences.
Platform (6)
Multilingualism
Can support effective translation for a wide variety of languages, even uncommon ones.
Quality
Quality control is performed by post-editing or by using a glossary.
Real-Time
Translation support is provided with near real-time responses during customer engagement.
Artificial Intelligence
Uses machine translation technologies to provide translation support.
Self-Improving
Continuously refines and improves translation support methods.
Volume
The translation engine is able to provide translation support to a large volume of translation requests.
Channel (4)
Security
All messages are either immediately deleted, or held in a secure location following regulations.
Omnichannel
Provides translation across all support channels like chat, ticketing, email, etc.
Privacy
Communication security meets HIPAA, GDPR, and CCPA regulatory standards.
Anonymity
Customer's anonymity is maintained.
Agentic AI - Machine Translation (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Translation Management (2)
Multi-step Planning
Ability to break down and plan multi-step processes
Decision Making
Makes informed choices based on available data and objectives
