[ Unbabel Reviews ](https://www.g2.com/products/unbabel/reviews) [ Unbabel Reviews ](https://www.g2.com/products/unbabel/reviews) # Unbabel Features ##### ## Collaboration (3) Term Management Provides a central hub for standard translations and guidelines to be shared by team members. Translation Tracking Maintains a history of all translation changes made to text. Workflow Management Provides tools to customize and manage the progression of translation projects. Show More ##### ## Automation (3) Translation Memory Stores preferred translations for terms and phrases and automatically uses them in future instances. Quality Checks Automatically checks translations against customizable translation standards. Continuous Translation Integrates with DevOps environments to support agile development by automating basic tasks. Show More ##### ## Translation Options (7) Direct Text Translation Users can input text directly into a textbox to be translated. Document Translation Users can input a full document for translation. Batch Translation Translations are available in batches for large documents or files. Auto-Detect Language Software can automatically detect which language is being input. Customer Service Focused Ability to automate real-time translation across digital support channels by integrating with CRM software and chat tools. Machine + Human Translation Provides the ability to combine the efficiency of augmented machine translation (MT) with the fluency of native-speaking editors (human translation). Collaborative Translation Allows multiple translators to contribute to a project simultaneously. Show More ##### ## Offering Type (2) Browser Application Software is available as a browser application. Pay-Per-Use Users can pay per use of the software. Show More ##### ## Client Tools (17) Billing and Invoicing Allows users to bill and invoice clients from within the application. Client Portal Offering comes with a client-facing portal. Client Management Allows users to manage their client information within the application. Resource Management Allows users to manage their workforce and resources. Terminology Management Identifying and using specialized terms in the right context Document Management Store, manage, and track all electronic documents in a centralized location Deadline Management Specify or track the date/time a project, task, etc., is due for completion Workflow Management Create, design and manage workflows for repetitive tasks File Management Create, save, and store files Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Assignment Management Assign issues and tasks based on availability or required skills Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Memory Management Store and save retrievable data Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Order Management Manage and track customer orders for goods, investments, or any other purchases Show More ##### ## Translation Tools (4) Computer-Assisted Translation Offering comes with a built-in computer-assisted translation. Glossary Allows users to store glossaries for multiple languages. Access Controls/Permissions Define levels of authorization for access to specific files or systems Quality Assurance Applications comes with built-in quality assurance testing. Show More ##### ## Translation Memory (2) Custom Translation Memory Product allows users to input their own translation memories. Built-in Translation Memory Product comes with its own pre-made translation memories. Show More ##### ## Machine Translation (1) Neural Machine Translation Leverages an artifical neural network to predict words, terms, and sentences. Show More ##### ## Platform (6) Multilingualism Can support effective translation for a wide variety of languages, even uncommon ones. Quality Quality control is performed by post-editing or by using a glossary. Real-Time Translation support is provided with near real-time responses during customer engagement. Artificial Intelligence Uses machine translation technologies to provide translation support. Self-Improving Continuously refines and improves translation support methods. Volume The translation engine is able to provide translation support to a large volume of translation requests. Show More ##### ## Channel (4) Security All messages are either immediately deleted, or held in a secure location following regulations. Omnichannel Provides translation across all support channels like chat, ticketing, email, etc. Privacy Communication security meets HIPAA, GDPR, and CCPA regulatory standards. Anonymity Customer's anonymity is maintained. Show More ##### ## Generative AI (2) Generative AI Use AI to generate content in the form of text, images, videos, etc. Text Editing Edit text as needed Show More ##### ## Agentic AI - Machine Translation (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Translation Management (2) Multi-step Planning Ability to break down and plan multi-step processes Decision Making Makes informed choices based on available data and objectives Show More ##### ## Additional Functionality (30) Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Spell Check For Websites Software is used for working on online pages Translator Database Commenting/Notes Leave comments and notes on documents for others to view Project Tracking Monitor the progress of projects from start to finish Website Integration Seamlessly integrates with 3rd party websites Quotes/Estimates Generate quotes or estimates for customers Third-Party Integrations Set up connections to third-party platforms to improve business processes For Software Projections Estimate or forecast of a future scenario based on the study of present trends Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Quality Control Ensure that quality requirements and standards are met across production processes Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Project Workflow Create, manage, or update project workflows. Built-In Database A system that allows access to a database structure without relying on an external program Multi-Language Manage and support multiple languages Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Localization Automation Adapt content to display differently based on viewer location Customizable Branding Add customized logos and colors to align with company branding Language Detection Identify different languages Historical Reporting Information, data and reports that are being tracked over time Translation Analytics Status Tracking Track the status over time for a request, process, asset, or transaction Version Control Track revisions and updates made to files and navigate between different versions Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Show More ## Top-Rated Alternatives [ ![Lokalise](https://images.g2crowd.com/uploads/product/hd_favicon/803d3bca8be3b9387ef8656841bddef9/lokalise.svg "Lokalise") Lokalise 4.7/5(760) ](https://www.g2.com/products/lokalise/reviews) [ ![Google Translate](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_893cafbdbbd3fe3971a5a188a1b8b95a/google-translate.png "Google Translate") Google Translate 4.6/5(576) ](https://www.g2.com/products/google-translate/reviews) [ ![Phrase](https://images.g2crowd.com/uploads/product/hd_favicon/f37a91d6137db0c58c44a75d863aa97e/phrase-phrase.svg "Phrase") Phrase 4.5/5(1,309) ](https://www.g2.com/products/phrase-phrase/reviews) [ View All Alternatives ](https://www.g2.com/products/unbabel/competitors/alternatives) Unbabel Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_893cafbdbbd3fe3971a5a188a1b8b95a/google-translate.png "Product Avatar Image") Google Translate 4.6/5(576) [ Compare Now ](https://www.g2.com/compare/google-translate-vs-unbabel) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_529d12b024cc342cd03e1057bf475032/language-io.png "Product Avatar Image") Language IO 4.4/5(81) [ Compare Now ](https://www.g2.com/compare/language-io-vs-unbabel) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_13aba37ae908d9cf29a2452925257ccc/microsoft-translator.jpeg "Product Avatar Image") Microsoft Translator 4.3/5(95) [ Compare Now ](https://www.g2.com/compare/microsoft-translator-vs-unbabel) ##### Categories on G2 [Translation Management](https://www.g2.com/categories/translation-management)[Machine Translation](https://www.g2.com/categories/machine-translation)[Computer-Assisted Translation](https://www.g2.com/categories/computer-assisted-translation) [Translation Management](https://www.g2.com/categories/translation-management)[Machine Translation](https://www.g2.com/categories/machine-translation)[Computer-Assisted Translation](https://www.g2.com/categories/computer-assisted-translation)[Software Localization Tools](https://www.g2.com/categories/software-localization-tools)[Multilingual Customer Support](https://www.g2.com/categories/multilingual-customer-support) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best media monitoring solution for large companies](https://www.g2.com/discussions/best-media-monitoring-solution-for-large-companies)[Best digital experience platforms for small businesses](https://www.g2.com/discussions/best-digital-experience-platforms-for-small-business)[Drift vs Tidio for a startup that needs a chatbot for both support and lead capture without paying enterprise prices?](https://www.g2.com/discussions/drift-vs-tidio-for-a-startup-that-needs-a-chatbot-for-both-support-and-lead-capture-without-paying-enterprise-prices) [What RASP tools give a mid-size engineering team production-grade runtime protection without requiring a dedicated security engineer to tune and maintain the rules?](https://www.g2.com/discussions/what-rasp-tools-give-a-mid-size-engineering-team-production-grade-runtime-protection-without-requiring-a-dedicated-security-engineer-to-tune-and-maintain-the-rules)[Most reliable application performance monitors for online platforms](https://www.g2.com/discussions/most-reliable-application-performance-monitors-for-online-platforms)[Pros and Cons Details](https://www.g2.com/products/unbabel/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)