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Compare Google Translate and Unbabel 
Featured Products
At a Glance
Market Segments
Small-Business (56.0% of reviews)
Mid-Market (46.9% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go
Google Translate
Star Rating
(541)4.6 out of 5
Market Segments
Small-Business (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Google TranslateUnbabel
Star Rating
(199)4.6 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Translate excels in user satisfaction, with many praising its free access and ability to cover a wide range of languages. Users appreciate features like the scan function that allows for instant translations, making it a go-to tool for communication across language barriers.
- Users say that Unbabel stands out for its high-quality translations powered by AI, which eliminates the need for human editors. This efficiency is highlighted by reviewers who mention the platform's ability to integrate seamlessly with tools like Zendesk, saving them significant time in content translation.
- Reviewers mention that Google Translate offers an intuitive user experience, reflected in its high ratings for ease of use and setup. Many find it straightforward to log in and start translating, whether through the app or web interface, which enhances daily usability.
- According to verified reviews, Unbabel's support system is frequently praised for being exceptional and multilingual, providing quick and efficient assistance. Users feel confident knowing they can access help globally, which is a significant advantage for businesses operating in multiple regions.
- G2 reviewers highlight that while Google Translate has a larger user base and more recent activity, Unbabel's focus on customer service and human-like translation quality makes it a strong contender for businesses that prioritize these aspects in their translation needs.
- Users report that both platforms have their strengths, but Google Translate's overall performance and user satisfaction ratings are notably higher, making it a reliable choice for individuals and small businesses, while Unbabel may appeal more to mid-market companies looking for integrated solutions.
Pricing
Entry-Level Pricing
Google Translate
No pricing availableUnbabel
Pay As You Go
Pay As You Go
For organizations with sporadic multilingual needs
- Essential Support
Free Trial
Google Translate
No trial information availableUnbabel
No trial information availableRatings
Meets Requirements
8.9
400
8.8
149
Ease of Use
9.5
405
9.2
147
Ease of Setup
9.6
81
8.8
99
Ease of Admin
9.1
36
8.9
97
Quality of Support
8.8
311
9.3
143
Has the product been a good partner in doing business?
9.6
35
9.5
100
Product Direction (% positive)
9.0
367
8.5
127
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Translation Options
9.3
238
8.8
47
8.4
220
8.7
30
8.8
228
Feature Not Available
8.1
192
8.1
25
8.9
229
8.7
41
8.5
177
8.9
51
8.3
198
8.9
47
Offering Type
9.1
216
9.0
33
8.6
198
Feature Not Available
7.0
157
8.8
22
9.5
225
Feature Not Available
Generative AI
8.0
68
Feature Not Available
8.6
69
Feature Not Available
8.0
68
Feature Not Available
Agentic AI - Machine Translation
7.0
22
Not enough data
7.1
22
Not enough data
Client Tools
Not enough data
8.8
20
Not enough data
8.7
25
Not enough data
9.2
25
Not enough data
8.6
20
Translation Tools
Not enough data
9.0
27
Not enough data
8.4
23
Not enough data
9.2
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
22
Generative AI
Not enough data
Feature Not Available
Agentic AI - Translation Management
Not enough data
Not enough data
Not enough data
Not enough data
Translation Memory
Not enough data
8.3
32
Not enough data
8.7
34
Machine Translation
Not enough data
8.7
30
Not enough data
Feature Not Available
Translation Options
Not enough data
Feature Not Available
Not enough data
8.7
19
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.2
37
Not enough data
8.8
40
Not enough data
8.9
38
Not enough data
8.8
34
Not enough data
8.5
33
Not enough data
8.8
31
Channel
Not enough data
9.0
33
Not enough data
8.8
26
Not enough data
9.2
31
Not enough data
9.1
27
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Google Translate and Unbabel are categorized as Machine Translation
Unique Categories
Google Translate has no unique categories
Unbabel is categorized as Software Localization Tools, Translation Management, Computer-Assisted Translation, and Multilingual Customer Support
Reviews
Reviewers' Company Size
Google Translate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unbabel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.4%
Computer Software
8.6%
Education Management
5.4%
Higher Education
4.6%
Primary/Secondary Education
4.4%
Other
67.6%
Consumer Services
12.2%
Leisure, Travel & Tourism
9.2%
Financial Services
8.7%
Information Technology and Services
8.2%
Computer Software
8.2%
Other
53.6%
Alternatives
Discussions
Google translate is?
9 Comments
SA
for the translation it is very extraordinary, you only need to choose what language you want to translate and what language you want to translate it into
Read more
Unbabel has no discussions with answers
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