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Udacity Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$

User Insights

Average based on 757 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Udacity Reviews (757)

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Udacity Reviews (757)

View 2 Video Reviews
4.5
757 reviews

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YI
Yusuf I.
Small-Business (50 or fewer emp.)
Originally submitted 8/9/2023
"Cloud developer nanodegree course"
5/5
What do you like best about Udacity?

The structure of the course material. The ease of use with clear instructions. The support section consisting of tutors available with quick replies. The project instructions are well defined. Review collected by and hosted on G2.com.

What do you dislike about Udacity?

The on lab portal that has a time limit we have to always keep an eye on and can cause us to lose progress on some of the projects. Review collected by and hosted on G2.com.

Hsin-Wen C.
HC
Hsin-Wen C.
Brain Research Consultant
Mid-Market (51-1000 emp.)
Originally submitted 11/1/2022
"The best place on earth"
5/5
What do you like best about Udacity?

Udacity Nanodegree Program contents are the best. From their very good amount of paper references with structured materials help me extend my learning knowledge to handle real-world problems ( my work).

I especially like to interact with the Udacity team and those project reviews are the very best. I still open and read them from time to time to see how many of them that I can use in my work and how they can be aligned with my dream Self-Driving Engineer career. Enrolling and studying in Udacity is a luxury where can meet lots of classmates globally on this planet share many lifelong true friendships and we encourage each other while we adventure through our life toward our career goals. My mind grows with Udacity and very grateful that if I did things wrong, the Udacity team will find a way to let me have a chance to learn what I did wrong in the past. Review collected by and hosted on G2.com.

What do you dislike about Udacity?

Some of the project's lack of mentors makes it a world-class challenge. Starting from the end of last year sometimes Udacity support starts only been able to reply to my email with the proposal step(clean cache...etc.,) but they are not the answer to solve the problem. I love Udacity's support in the past very much who really cares for students and will calm me down show compassion understand my problem and help me solve it like Sunshine from the sky. I love Udacity for many years this won't change my love for Udacity I know something different from the end of last year and changes require time. I will come back to enroll Nanodegree program in the future when the Ukrain conflict becomes better, I love Udacity lecture materials very much. They are super awesome! Udacity I love you~! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Best way to learn any skills online"
4.5/5
What do you like best about Udacity?

Practical knowledge with real time study and support. Review collected by and hosted on G2.com.

What do you dislike about Udacity?

Not much. There are some minor mistakes and misalignment between video and text but it's fine Review collected by and hosted on G2.com.

Vittorio C.
VC
Vittorio C.
Enterprise (> 1000 emp.)
"Empowering Learning and Career Growth with Udacity"
4.5/5
What do you like best about Udacity?

Its self-paced nature allows learners to study at their own speed, fitting education into their busy schedules. High-quality content, courses are designed by industry professionals and cover practical skills. The courses are aligned with current industry demands and trends. Review collected by and hosted on G2.com.

What do you dislike about Udacity?

Like any online platform, technical glitches can occur, affecting the learning experience. The interaction with instructors or mentors could be more robust. Review collected by and hosted on G2.com.

Muhammad K.
MK
Muhammad K.
Enterprise (> 1000 emp.)
"very informative in an engaging way that kept me interested and the content was essential to know"
5/5
What do you like best about Udacity?

light sessions and short videos with summary at the end of each lesson that made sure I didn't miss any information Review collected by and hosted on G2.com.

What do you dislike about Udacity?

can't say for sure it was a good overall experience Review collected by and hosted on G2.com.

MV
Markéta V.
Enterprise (> 1000 emp.)
"I can sum up my experience as very positive"
4.5/5
What do you like best about Udacity?

I can learn whenever and wherever I want. Also I very appreciate how these courses are consist of. The combination of videos, texts, tests and projects was very useful for me Review collected by and hosted on G2.com.

What do you dislike about Udacity?

In fact I completed 3 Udacity Nanodegree and I enjoyed SQL and Power BI of them but exactly I don't understand Programming for data science with R. I was surprised that this course was not about R. Review collected by and hosted on G2.com.

ZF
Zhensheng F.
Small-Business (50 or fewer emp.)
"it's very kindly for new comer"
5/5
What do you like best about Udacity?

1.Reasonable course design,from easy to speciality.

2.very detail training for each function of sofeware

3.there are teachers to help Review collected by and hosted on G2.com.

What do you dislike about Udacity?

1.a bit error in step

2. no chinese languale Review collected by and hosted on G2.com.

Mehmet Emre T.
MT
Mehmet Emre T.
Small-Business (50 or fewer emp.)
Originally submitted 4/18/2023
"There is no help at all after you purchase. Its kind a money trap"
0/5
What do you like best about Udacity?

Cool projects, if you lucky got good reviewers. Review collected by and hosted on G2.com.

What do you dislike about Udacity?

Especially after the new update, the website and workspace are a mess. There is never a chance to talk with real support; there is an AI chatbot (Seb) which is only there to send emojis and not provide any useful information. They added UdacityGPT, which is incapable of answering questions. They charge money per course per month, but they do not provide support within 72 hours. Nobody cares about you after you pay. I hope people will see this post before purchasing. Also, regarding reviewers, if they are busy, they don't care about you and can even refuse to review your project. For example, if you are near to repaying next month and close to finishing your project, reviewers will use up all the deadline and can make excuses to not check your project. If you ask for help from support, good luck – you have to wait at least 72 hours, which might only result in a response asking you a question in return.

In my capstone project, I shared my repo, code, and blog articles. In this course, I took lessons on coding and GitHub, but not on how to write articles, which makes sense because writing and sharing articles is a personal choice. In my project submission, the reviewer refused to do a review because they believe I shared too much code in the article, which definitely does not make sense. I am not sharing this article as a Udacity employee; this is my personal area and my personal choice. There was no rule in the project rubric stating that I can't share code in my article. The funny part is that, because of this, the reviewer did not do any review for my GitHub repo and code. I am here to learn coding and data science, which should be our primary goal, but this reviewer does not seem to care about this.

For now, I have clearly told the reviewer that it's my choice, and if there are any missing parts, they should address them in the review and provide me with some examples. Also, please help me understand the idea of making a perfect article if my code is not right. Let's say there is a critical mistake in my project; I would have to change the entire article. I don't understand this logic. After I wrote this to the reviewer, they are now purposely making me wait for the review and using up all the time for the deadline, which I have never experienced before at Udacity. This kind of approach is not cool, and their attempt to fool me is making me angry. Review collected by and hosted on G2.com.

Response from Barry He of Udacity

Hello Mehmet,

Thank you for sharing your feedback with us. We take all feedback seriously and it is an important part of our ongoing commitment to learner success. We are sorry to hear that your experience with Udacity did not meet your expectations. We continuously strive to innovate and improve our products and offerings to better serve our learners.

Based on your feedback, it seems that you faced some difficulties submitting your project due to our project iteration methodology. Our approach is designed to provide targeted feedback from domain experts, so learners can iterate and improve their work. However, we understand that this may cause frustration if not properly understood. We apologize for any inconvenience this may have caused you.

We granted you a one-week extension to modify your project submission and our team has been in contact with you repeatedly to offer support and assistance. We believe that with our guidance, you can make progress on your project and continue with your learning experience. Our mentors aim to provide a review within 48 hours, but please note that review times may vary depending on the volume of projects submitted.

Once again, thank you for your feedback and for being a Udacity learner. We value your partnership and look forward to helping you achieve your goals.

NT
Nequai T.
Enterprise (> 1000 emp.)
"Great Learning Experience"
5/5
What do you like best about Udacity?

One of the upsides to using Udacity is that it is at your own pace. There are due dates, but you are able to do the assignments at your leisure. I like that I can redo a section or replay a video that I may need more time to comprehend. I also like that the older lessons are still available so that you can go back and review those as well.

I also like the sections and links that were provided to give you extra information and tutorial services. I also liked the feedback from the raters. Review collected by and hosted on G2.com.

What do you dislike about Udacity?

One of the lessons indicated that the lesson was completed but it wasn’t even started. There isn’t a way to clear the completed flag. Review collected by and hosted on G2.com.

Mohamed N.
MN
Mohamed N.
Teaching Assistant
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Organized technology content with intensive projects"
4.5/5
What do you like best about Udacity?

The content quality as well as trustful source. They provide intensive content about the target subject with projects that support students to continue in the career. Review collected by and hosted on G2.com.

What do you dislike about Udacity?

Lately, they replaced live mentors with Udacity GPT. Even though Udacity GPT provides instant answers, sometimes it cannot help students in technical issues. Live mentors were able to help students in this part faster than waiting for an answer by posting on knowledge platform. Review collected by and hosted on G2.com.

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GU
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What is Udacity used for?

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CK
Charlotte Kowatz
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Last activity over 3 years ago

Is there a co-community to ask questions?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$
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