Turbify Pros and Cons: Top Advantages and Disadvantages

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Generated from real user reviews

Users report domain issues with inconsistent service and unhelpful helpdesk communication, causing significant frustration. (1 mentions)

Users report inaccuracy in Turbify's service, experiencing frustration with unhelpful support and unresolved domain issues. (1 mentions)

Users experience poor customer support with unhelpful helpdesk staff and inconsistent service on multiple occasions. (1 mentions)

Top Cons or Disadvantages of Turbify

1. Domain Issues

Users report domain issues with inconsistent service and unhelpful helpdesk communication, causing significant frustration.

See 1 mentions

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Verified User

Small-Business (50 or fewer emp.)

0.5/5

"inconsistent service and horrendous Helpdesk"

What do you dislike about Turbify?

1. challenges with consistent service. 2. helpdesk workers do not speak English well 3. On 4 separate occasions, helpdesk was "stumped" and couldn't f

2. Inaccuracy

Users report inaccuracy in Turbify's service, experiencing frustration with unhelpful support and unresolved domain issues.

See 1 mentions

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Verified User

Small-Business (50 or fewer emp.)

0.5/5

"inconsistent service and horrendous Helpdesk"

What do you dislike about Turbify?

1. challenges with consistent service. 2. helpdesk workers do not speak English well 3. On 4 separate occasions, helpdesk was "stumped" and couldn't f

3. Poor Customer Support

Users experience poor customer support with unhelpful helpdesk staff and inconsistent service on multiple occasions.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"inconsistent service and horrendous Helpdesk"

What do you dislike about Turbify?

1. challenges with consistent service. 2. helpdesk workers do not speak English well 3. On 4 separate occasions, helpdesk was "stumped" and couldn't f

Top-Rated Alternatives

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Imran K.

Senior Implementation Engineer

Hospital & Health Care

Small-Business (50 or fewer emp.)

Originally submitted 9/13/2019

"Yahoo small business mail is user friendly it is more important for our company"

5/5

What do you like best about Turbify?

The most helpful about the Yahoo small business mail, which I like the best, is when I am typing the mail and suddenly press some button, it will automatically go back and be stored in draft, making it easy for me. One more thing, I can star the mail for importance, which is also very useful to me by using this application. Finally, we can search by any word in that search box. Review collected by and hosted on G2.com.

What do you dislike about Turbify?

There is no dislike about this software; it is very user-friendly. Sometimes notification is delayed, but mail is coming correctly. Other than that, no issue in this application. Review collected by and hosted on G2.com.

Recommendations to others considering Turbify:

I can advise those people it is very user-friendly and I can recommend it to our friends and other people as well. Review collected by and hosted on G2.com.

What problems is Turbify solving and how is that benefiting you?

The problem-solving is sometimes what happens suddenly; we can press any button, and it will be automatically stored in draft, so that problem is solved for me. Another is some mail is important, so I can use the starred option, which is good for me. The benefits I have realized are if sometimes the old mail someone asks means we can search easily from their name. For example, some mails will be in spam, so we can open the spam and check mail easily. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

11/9/2024

"inconsistent service and horrendous Helpdesk"

0.5/5

What do you like best about Turbify?

Absolutely nothing. Yahoo was good, Turbilfy is clueless Review collected by and hosted on G2.com.

What do you dislike about Turbify?

1. challenges with consistent service.

2. helpdesk workers do not speak English well

3. On 4 separate occasions, helpdesk was "stumped" and couldn't figure out the challenges with my domain and told me they will get back to me Review collected by and hosted on G2.com.

Shannon C.

Tour Operator, Travel Consultant, Itinerary Designer

Small-Business (50 or fewer emp.)

8/15/2023

"Poor customer service"

0/5

What do you like best about Turbify?

Nothing. We cannot resolve anything with them and not one employee can assist. They provide a case number and do nothing else. Our issue has been happening for over two years now. We feel like we are a hostage. Review collected by and hosted on G2.com.

What do you dislike about Turbify?

Customer service. Our company is experiencing the worst possible customer service ever provided from any professional business ever with Turbify. I feel we may need to even pursue legal action against them it is that bad. Review collected by and hosted on G2.com.

Keat Woon L.

Director

Mid-Market (51-1000 emp.)

6/7/2023

"Avoid Turbify at all cost"

0/5

What do you like best about Turbify?

Reasonable price. But it will really cost your business in the long run. The company has no customer service at all. Review collected by and hosted on G2.com.

What do you dislike about Turbify?

I have been a customer of yahoo small business (now Turbify) since 2008. The service of the deteriorated along with the company name changed. There is absolutely no support for the long term customer at all. We are not able to send or receive our business email through our domains every couple of days. The tech support haven't a clue what is going and just blamed our domain. Our domain was not blacklisted at all. And the Turbify email server refuse to send or receive email through our domains. Our complaints fell into deaf ears. We lost so many customers because of they negligent of the issue. Please avoid Turbify at all cost. Review collected by and hosted on G2.com.

Sniji S.

SEO Analyst

Mid-Market (51-1000 emp.)

Originally submitted 5/21/2023

"TurboCharge Your Online Presence: Turbify Hosting and Domain Software"

5/5

What do you like best about Turbify?

Turbify hosting and domain software stands out for its exceptional performance and user-focused features. One of its remarkable qualities is its lightning-fast speed, ensuring websites load quickly and deliver a seamless browsing experience. Additionally, Turbify prioritizes the security of websites, implementing robust measures to safeguard sensitive data and protect against cyber threats. The software's user interface is designed to be intuitive and user-friendly, making it easy for users to manage their hosting and domain settings efficiently. Review collected by and hosted on G2.com.

What do you dislike about Turbify?

Turbify hosting and domain software has limitations when it comes to customization options and advanced features. While it offers a user-friendly interface, it may lack certain advanced functionalities Review collected by and hosted on G2.com.

What problems is Turbify solving and how is that benefiting you?

Turbify tackles the issue of sluggish website performance by providing optimized hosting infrastructure and advanced caching techniques. This results in faster loading times, improving user experience and engagement. And it enhances website security with robust measures such as SSL certificates and malware scanning, safeguarding user data, and preserving online reputation. It simplifies website management through an intuitive interface, making it easier to handle hosting and domain settings, email accounts, and administrative tasks. Review collected by and hosted on G2.com.

Ken M.

Co-founder and director

Small-Business (50 or fewer emp.)

2/3/2023

"Avoid Yahoo Small Business (Turbify). It's awful, and possibly criminal."

0/5

What do you like best about Turbify?

The technology is a mess. Our redirect was blown away when they did a nameserver transfer. Review collected by and hosted on G2.com.

What do you dislike about Turbify?

Their business practices were always bad, but they have gone completely into the tank since they outsourced the service to Turbify. Review collected by and hosted on G2.com.

What problems is Turbify solving and how is that benefiting you?

Warning: Avoid Turbify (Yahoo Small Business). Yahoo Small Business (Turbify) customer service is absolutely abysmal. It appears to be outsourced to South Asia, and they are really scraping the bottom of the barrel. Their representatives are largely incomprehensible, robotically uncooperative, and seem driven to infuriate their customers. I communicated with them on numerous occasions both in writing and by phone, and they completely ignored most of the screen shots and other information that I provided. It's debatable whether the problem is spectacular incompetence or outright fraud, but I'd bet on "all of the above." Update: It's not just customer service that's horrible with Turbify (Yahoo Small Business). They're also technically incompetent at the back end. A few days after I posted the warning above, our website blew up. They apparently did a nameserver transfer and the domain redirects vanished in the process. Again, avoid this clown show (or is it a mob outfit?) if you can. Review collected by and hosted on G2.com.

Sandie S.

Small-Business (50 or fewer emp.)

8/22/2023

"BEWARE.....I hope you read these before using them"

0/5

What do you like best about Turbify?

NOTHING! I HATE that my website was passed onto Turbify from Yahoo Small Business! They ruined my website by trying to fix something and now I can not get it fixed because they can not work with Wordpress. This has been going on for over a year. Now they say they can NOT downgrade packages because they do NOT have that options at this time and to call back later. WHAT?? Review collected by and hosted on G2.com.

What do you dislike about Turbify?

I can NOT get away fast enough unless I just cut ties and get a new domain! Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

7/6/2023

"Worst Experience and Nightmare for Small Business"

0/5

What do you like best about Turbify?

Nothing nice to say about Turbify! Worst Nightmare for small businesses! Review collected by and hosted on G2.com.

What do you dislike about Turbify?

Worst Experience and Nightmare for Small Business.

I sent emails to my clients requesting information from them! Turbify suspended my account, saying I am sending marketing emails! I spent about 10 hours and talked to 4 different staff of Turbify to remove the suspension! They just lied one after another that my account will be active within 2 hours, and it didn't happen for over 10 hours! I lost about 3k revenue! They didn't care! They didn't contact me to confirm whether I had sent a marketing email before suspending. When I explained that it was not a marketing email, they said they had not read the content of my email!!!

They said the problem was from my domain and sent me to spend hours with the technician of my domain while nothing was wrong there!! They knew they had suspended my account, but they didn't bother to look at it initially!

To the existing customers - Leave!

To the new customers - Dont sign in! Review collected by and hosted on G2.com.

Grisham H.

Business Development Specialist

Small-Business (50 or fewer emp.)

1/13/2024

"As a Financial Management Leader with more than 13 years of progressive experience,"

4.5/5

What do you like best about Turbify?

I believe Turbify is a good platform.... Review collected by and hosted on G2.com.

What do you dislike about Turbify?

I am new using Turbify, and I am happy.. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

6/24/2023

"Since the end of February, when Turbify took over, it's been terrible!"

0/5

What do you like best about Turbify?

Nothing. I was happy with Yahoo WEB hosting for 20 years! Review collected by and hosted on G2.com.

What do you dislike about Turbify?

I've closed my account. Good riddance. Yahoo was great for 20 years before Turbify took over hosting. It's terrible! There are many hosting providers available and in my case now 25% of the cost of Turbify, so thank you for letting me down so that I can save $180 each year of service going forward. Review collected by and hosted on G2.com.