TUNE Reviews & Product Details

I've used HasOffers/TUNE for over 9 years and have seen the company grow significantly just as the product has. Although the product is not perfect and continuously being improved, I have seen significant improvements in the product over the years. The customer support staff is fantastic and generally, speaking-everyone I've met at the company is bright, gregarious and intelligent from the CEO down. Review collected by and hosted on G2.com.

There are certain forms of marketing campaigns where the platform may not accommodate that one-off scenario. I'd also love it if they had deeper integrations/partnerships with data visualization companies (they used to have something with Tableau on MobileAppTracking before selling off that part of their business) and especially on the AP/AR side as it would make the product that much more powerful. I know they just released TUNEPay and I'm hoping this will address the needs from an accounting standpoint. Review collected by and hosted on G2.com.

I like various options features for Partner and Advertiser report. I like the postback/pixel easy system. Review collected by and hosted on G2.com.

I dislike how our current invoice system is not 100% accurate as far as REVENUE total dollars earned. It is accurate in the Daily Report but not accurate for our HISTORY of invoices. There was an example and ticket opened for engineers to review but was never fixed. I also dislike how there are not enough features or extra features for "partner manager" rotation from the new affiliates who join. There are no features in HasOffers to control the rotation of what leads are sent to Partner Managers. There needs to be an easier way to control that. Review collected by and hosted on G2.com.

Easy to use

Clear dashboard

Level of Support

Options available across all plans Review collected by and hosted on G2.com.

Some reporting is hard to find

Fraud prevention is hard to set up

Mail function sometimes has issues Review collected by and hosted on G2.com.

We like how flexible the platform is, the reporting is great and the tracking capabilities are as good as the best on the market. Review collected by and hosted on G2.com.

The mobile application needs a lot of improvements. It's lacking features/ options to allow us to manage offers and partners. Review collected by and hosted on G2.com.

The simplicity. So many tracking platforms try to do too much. Keep it simple, get it right. I’ve been using Tune for a while now and I have no plans of changing any time soon Review collected by and hosted on G2.com.

The app. It needs some work, you can’t use a lot of the basic functions that the site offers. Also the mobile site needs to be optimised for mobile. Review collected by and hosted on G2.com.

It's an effective tool that manages the job I ask of it well, the team has been great to work with and I am always happy with their problem-solving skills. Review collected by and hosted on G2.com.

I am upset that the partner reports no longer total the entirety of spend, payout etc at the bottom of the page and you have to tab through to add totals together to see an entire month's metrics. It was an important measure of our months and I miss it. Review collected by and hosted on G2.com.

I like the new implementation of the bar charts. It shows when we're losing/gaining right away. Review collected by and hosted on G2.com.

I don't like not being able to hit the back button. Review collected by and hosted on G2.com.

Setting up for a tracking pixel is pretty easy. We can create multiple offers with different parameters, and monitor traffic across multiple affiliates. The API enables us to import this information into our system so we can track conversion attempts and completed goal conversions. Review collected by and hosted on G2.com.

Sometimes switching between goals and affiliates is a little cumbersome, but not too bad. Review collected by and hosted on G2.com.

Partner access / Admin access

Easy config Review collected by and hosted on G2.com.

Goal system isn't the best one and the app could be more developed Review collected by and hosted on G2.com.

Love the ability to API information to our proprietary dashboard. TUNE set us up with a custom setup running two instances which communicate with each other thru the APIs Review collected by and hosted on G2.com.

I'd like to see the ability to filter by source ID, in addition to having the ability to see the aff_unique variables available within the regular reporting view. Not having to go into the conversion report to see the data line by line Review collected by and hosted on G2.com.