TUNE Reviews & Product Details

I have been with HasOffer "Tune" for about five years. The system is scalable and great for networks who want to manage large affiliate sales networks. Review collected by and hosted on G2.com.

The only complaint I have ever had is that they did go down during an upgrade this year, and was not notified of the issue. We should have been notified prior to running any updates. Review collected by and hosted on G2.com.

I love how easy Tune has made it to performance marketing agencies to implement and keep track of our campaigns. The platform is intuitive, easy to use (not only by our agency but also by our clients). Of course, sometimes there are some glitches - but they are rare and to be fair: I've never lost track of a campaign because Tune was offline. I really don't have much negative things to say about Tune. Review collected by and hosted on G2.com.

The least helpful aspect is that Tune sometimes glitches. Nothing big. Nothing that will affect your business. But sometimes the platform just won't accept to install a pixel, or won't show you a specific report correctly. The silver lining is that it eventually comes back to normal. As I've said before: I have never lost track of a campaign because Tune was experiencing malfunction. All our data was kept safe and we resumed operations normally as soon as Tune was back on its feet. Review collected by and hosted on G2.com.

There are a few things I really like:

-So many filters available on all reporting

-Easy to use format, never questioning what buttons does what or how to do something

-Compatible with my phone for my heavy weekend usage

-Support is usually very quick and there are a lot of resources available Review collected by and hosted on G2.com.

Since I do use Tune SO MUCH, I wish that there was an easier way to submit feedback on new product roll outs or suggestion I (a user who uses this religiously) might have for an additional filter/view/etc Review collected by and hosted on G2.com.

A flexible way to provision offers and attribute traffic. The system allows us to sell our offers to direct clients as well as take offers from aggregators and networks all within one interface. We can also use it for "house" offers to connect clicks to members and then get implied performance (revenue, retention, etc.) through our internal metrics. Its very flexible to use and easy to set up multiple placements for individual offers. Review collected by and hosted on G2.com.

Difficult to connect conversions to clicks when using third parties. Reports do not save and schedule as I would expect so analysis takes longer than I would like. Connecting the performance data to our system is sometimes time-consuming because there is not consistency of ids across the platforms. A better way to keep the state of and track /compare to outside metrics would be very useful. Review collected by and hosted on G2.com.

I like the intuitive design and the opportunity to give feedback to the support/tech teams. Review collected by and hosted on G2.com.

I would like the option to remove or change around some of the design updates that have occurred lately because they have removed some features like deleting reports or selecting time intervals Review collected by and hosted on G2.com.

It's easy to use. Simple to create offers and ad links Review collected by and hosted on G2.com.

Lately the new 'features' are a bit non-core. I think the key of an affiliate program should be to provide the right assets to the affiliates and not much 'noise' Review collected by and hosted on G2.com.

the flexibility of the tool that allows publishers and advertisers to work on the same platform Review collected by and hosted on G2.com.

it might need some more automation outside the APIs Review collected by and hosted on G2.com.

Very high stability, Great support, advanced settings. Review collected by and hosted on G2.com.

Less flexibility of the product in terms of development Review collected by and hosted on G2.com.

Very good customer support and a huge documentation area, including academy of the product. Lot of features, different goal tracking possible, reports are very flexible, pricing structure is ok, lot of customisations possible, fraud detection solutions, identifying good and bad traffic sources, proper Attribution of the tracking Review collected by and hosted on G2.com.

sometimes a bit too complex. ROI report is missing. Also payment with click limitation can be difficult. So Affiliates with pop traffic you better don't use, UX of the product could be improved, some features that need to be paid extra and it's not quite clear. e.g. integrating banners or using SEO Urls etc. Review collected by and hosted on G2.com.

They have been very helpful during our migration/transition process into their platform. We feel that we've made a great partnership with TUNE, they are industry veterans and it shows. We mutually care about each other's businesses and evolving together within the Performance Marketing ecosystem. Review collected by and hosted on G2.com.

I haven't come across any dislikes yet. They are very flexible and accommodating to our business needs. Review collected by and hosted on G2.com.